Awesome service, great inventory of pipes and glass, great prices too. Everyone who works here is…read morevery friendly and helpful

The Cave is one of my most favorite retailers. Every time I go there, the employees are friendly,…read moreknowledgeable, and won't up-sell me... or even sell me something I don't probably/actually need. My PAX battery pack was acting up, I think it was a bust and went in to get a new one. When I described the problem to the guy, he replied with a list of things to try before buying a new one... and lo-and-behold it works now that I tried his very first suggestion (cleaning the prong with isopropyl alcohol). I was all ready to buy a new one there, but he steered me instead to a free solution. Some time before this, my Ooze Duplex 2 vaping device was acting up, so I went back to them. Their return policy said no, which was fine. But their guy took the time to explain to me that the manufacturer's policy is really good and how to go about getting my device serviced by them. He noted that I would need a physical receipt to get warrantee work. I didn't have it. So he took the time to look up several days of Visa receipts from several month prior to find mine. He printed it out for me to send in. (And the vendor, Ooze, was awesome and quickly replaced the malfunctioning part.) I come in with what I know are newbee/stupid questions. Not once have they treat me with contempt or derision; they just simply answered my questions with a smile. If you have anxiety, I think you'll like these guys; they are very chill and non-judgmental. Parking sucks but that's a bad place to have to exit anyway. I park around the corner (on Palm), and just walk over.

This place is my go-to spot, it's nothing fancy but the dude who works there is the friendliest…read moredude. At one point they had a frequent customer every 5th purchase free program, I hope they bring that back. The hours are great for getting out of the bar, and they usually have anything you need, or will get it for you next time. Excellent spot!

Lack of selection and prices keeps going up and up and up each time I pass by here. Service is ok…read moreand what's up with the guard dog ? I guess San Mateo turned ghetto ? Hmmm

Ash was incredibly helpful. Found the right vape at just the right price…read more I'll be a customer until I can get off of this. 'Crack (like) pipe'

They re amazing and kind, help carry my stuffs to the car highly recomend this place!!!read more

I have been coming here for years…read more Reliable head shop that always has what you need at good prices!

I love this spot. Their quality has been consistent since 2019. Fair prices - great staff -…read morecustomers are always valued - high quality pieces - great deals - holiday giveaways - RAFFLES like whaaaa they give back to the community always. Talk about a local smoke shop, theses guys are part of the Belmont family @bayareafam Much love to this spot, they won't let you down Shout out to Tony - amazing business owner From: The boy Angel

Good Prices! They have variety of options rolling papers and the nice lady helped me . She was very…read morewelcoming and nice. I highly recommend this place they have more than just smoke products 04/13/2024

When they were on B they were great with the guy with the glasses. The man that sold me a silicone…read morebong not only tried to upsell me despite the marked price but made an excuse about that's how much the bowl cost with it while he gave me a discount. Later I found that there was a bowl wrapped in plastic already inside the bong after smoking out of it. Despicable

Great place to shop at and the guys are very nice! I've been coming here for many years.read more

The customer service here is A-1 They are always kind, courteous, inviting, most of all honorable…read more There was a situation one day, where I gave them too much money, and I hadn't realized, when about to walk out, they stopped me and told me I gave them too much money, then passed me back my money. Their products are always fresh and prices are fair. The shop is neat and clean. I definitely recommend this smoke shop.

Her weed is good and service is great and she throws freebies once in a while i going to order in…read morethe morning what can I say me likey

Great service and great prices! Their staff is always so warm, helpful & eager to answer and assist…read morewith any questions! Great prices also.

I purchased a vape battery from this store last Monday it never held the charge from day one. It…read morewas sold without a charger or in any form of packaging. I came in today to ask that it replace or refund the battery. They refused saying it was working. It heated a very small bit of oil but not at full strength. It was not functioning properly. Do not waste your time or money on this business. The product is bad the customer service sucks and they don't even deserve two stars. I give them MINUS 10 stars.

Tons of vape selections and good customer service from the girl at the counter. She knew about the…read moreproducts. There were about 15 to 20 different brands of vapes to choose from and like 50 different flavors.

Amazing service and convenient location! Very friendly employees. Amazing selection! Thank you so…read moremuch!

Great customer service! Was so easy to set up a delivery as a new customer. Thanks for the help,…read moreI'll be back.

Nice spacious lounge with tremendous selection. Prices were in line and great value!…read more Staff member was cordial and nice as we were looking for place to watch game. Airy area and great vibes all around! Great location!

A solid cigar shop with a great selection of sticks. A relaxed atmosphere in the back to enjoy a…read moresmoke with a relaxed crowd. Self serve sodas, water and coffee for $1.