Worst experience EVER! After seeing on the internet they take insurance when I actually spoke with them (mind you never on the phone but by email) I was told they in fact do not take insurance. When I questioned them on this I was told the therapist was full up and i would have to be put on a waiting list. Mind you the appointment I was trying to make was for my teen who was in crisis and in need of talking to a therapist. If I could give them less than one star I would. DO not go here. read more

Sanctuary has been working with my son since Nov, 2016. He not only has not made progress under their counsel, he is regressing! While not all clients are ready for the work counselors need, I have found each therapist at Sanctuary to hoard information about my son from me. Under the guise is "right to privacy", I am not included in any updates or review. I don't expect to know details of my son's private thoughts. However, I believe their failure to work as a team with both parents, consistently throughout his therapeutic career. The father doesn't communicate with the counselors either but he seems ok with paying out of pocket for three years without any success. Since they have started working with my son, he has dropped out of high school, and society for the most part. He has an above average IQ and this is how Sanctuary has shaped my son's mind. I, too, am a therapist. If a client was not making progress but was actually regressing, I would be calling every other therapist in my field and asking them to try a different approach. Fully professional individuals are able to evaluate their own performance, and admit when they need to change course! My son's future is at stake and these people seem to foster his distortion of thought. While my son has been seeing a therapist at Sanctuary, he has come to believe that I am evil. You couldn't have a more inaccurate description of me in reality. Not to boost, but I believe I am the best mother I can be. I could describe how but, pointedly, Sanctuary has not only fostered this distorted thinking, but perpetuated it! While my expertise is in speech and language, I know after 30 years of practice to work as a team for the development of the client. Multiple opportunities for collaboration and consultation with parents help me design a successful program with each child. If we do not maintain an open line of communication with the parents I would not be able to help their child as well. Psychological support should have a strong communication component. I am very aware that Sanctuary has helped countless people, in this one case, I strongly believe they are failing with my son's case. I do not respect failure. Mistakes and errors of judgement happen. I just hope this attempt to help my son is more productive than all the others attempts I have made. My one star is cursory. read more

My mom and I are in shock. Sanctuary Counseling is by far the shadiest ma and pop business we have ever had the unfortunate experience of being involved with. They have in a concerted effort lied to officials in the most horrific way to cause our family severe pain and suffering, in unthinkable ways. Please if you have children, do not send them here. Be warned, they will do anything they want, say anything they want and do more damage than you can imagine, selling out truth to the highest bidder, while destroying lives. We are in complete shock! When my mom and I went into ask about our final appointment, they were aggressive and called five police officers in and claimed we were trespassing with no word or warning, spouting lie after lie. And now we know why, they have so much to hide. They turned a life affirming statement signed in our last session, into contacting people and calling police on us and claiming we had "made a suicide pact to kill his son!" A suicide pact?! When the last interaction was filling out an affirmation of life stating clearly love for the son. Then somehow with no further interaction claiming I stated the most slanderous and heartbreaking claim around. And calling police on us and crisis case workers on us to make it look as if it was real, and our social worker to try and convince and stop from working with us. These people are dangerous and completely unprofessional. I get now why other people put one star. They had a Jed, who works there, talk to my son, and all he did was push to see if my son had anything he could say incriminating about his dad, and when my son kept saying his dad was good and loving, a high honors student and the light of my life, they reported back they could do nothing for my son. What because he loves his dad and his father loves him? Jed was also part of the police set up on my mom and I. These people are basically thugs for hire. They cut you off, when you think everything is fine, without word, and then try to destroy lives. Dangerous and unethical. If there was a way to have a minus 5, I would enter it to try and protect others from this outfit. It is so bad we are getting an attorney. These people should be shut down so they can stop doing horrible harm. They will lie in concert where it will make your head spin. Be warned! Please for the sake of your family or children. Do not go here. Reposted because of spell check errors. Hope this is helpful and does some good where no one has to go through what my family has. Shame on these people. read more

This practice is a disaster. Heather Almquist, who runs it (the owner/founder) has her husband working in the office and her daughter interning as a therapist--the inappropriateness of this alone is a red flag. The counselor my son saw here, Timothy Reider, is completely incompetent. It appears he is no longer working there. These two literally ghosted a patient--terminated a relationship without a final appointment (which of course is standard practice) and then refused to answer any of his many calls and emails. They left him with NO other therapist and NO recommendations for finding one beyond ask the hospital or see the guy you saw 4 years ago. Heather told me my son was "deeply troubled" and when I asked if she had ever met him, she said no. Both of these people should be out of business. read more