Sheryl at Tom Ottaway's State Farm office has handled all our insurance needs in Tucson for several…read moreyears. She is an experienced professional and handles questions and requests with ease. Sheryl "ent the extra mile" for us recently on a claim and was able to increase our pay out on a vehicle claim by over $1,500. Thank you Sheryl!

Truly remarkable: I reached out to Pacific, based on yelp reviews, to secure insurance for two…read morevacation rentals I own. The reception person answered in a brusque manner and asked me a question I didn't "get"-- something to do with vacancies on said properties. I told her I didn't understand her question; rather than rephrase, she asked the same question. I offered, wondering if it would help, "I'm seeking insurance for my vacation rentals. I'm the home owner." I received a why didn't you say so in the first place kind of answer (what does that have to do with vacancies..?) Then, totally unnecessarily , she followed up by telling me I should have communicated more clearly. I hung up. One of those days where you're fatigued and won't tolerate B.S. I don't judge a business based on one encounter with a front person, so I tried email. The remarkable part: None other than THE OWNER, NED, BOTH CALLED AND EMAILED TO TAKE ME TO TASK. I learned the receptionist lied, telling him I'd called her "stupid" before hanging up. I was startled by his reaction-- to immediately believe her, then to be so undiscerning as to immediately call and write me to say he is not interested in working with me. So: why should anyone else care? Because, this is what i call a "character revealing moment." This is how Ned runs his business. This is how Ned addresses conflict. This is how Ned, if anything goes awry, will deal with you. Not a class act; not a wise decision maker; not someone to give a (prospective) client the common respect that is due when you truly have no idea what happened because you were not there.

John Foxworthy is awesome. Buy switching our home and auto insurance over to John we saved over…read more$2,000 a year. Which is huge. They also provide excellent customer service.

Not good at returning phone calls. Don't even bother emailing or texting....no answer EVER. My…read morerates went up when I moved into a MUCH safer neighborhood. Something very fishy here. Other than that they seem ok.

State Farm provides all the Insurance Coverage you need and Brett Overstreet's Agency will provide…read morethe Service and Support. I was referred by a friend to Angel Tafoya, Account Manager, and in over 50 years of dealing with Insurance Companies and their Agents, I have never been treated better! Angel listened, discussed, evaluated, advised and... executed! Flawless "Customer service" exactly as promised - expeditious, on time, and.... she was able to meet or exceed my previous Carrier's Coverage at a significantly better price! If you're in need of solid Insurance Coverage or just thinking about changing your Agent, I highly recommend you call Ms. Tafoya at Brett Overstreet State Farm and talk with her - I can pretty much guarantee it will be time well-spent!

I had never had an agent/insurance company, that took the time to explain what is best for me till…read moreI came to Old Pueblo Insurance. I love my agent Brian, he is prompt, efficient and easy to understand. I have been with Old Pueblo for almost 2 years.

I have been with Old Pueblo Insurance for several years. My agent, Brian Bogard, has been the most…read morecompetent and knowledgabel of any agent I have ever dealt with. I have two houses and four vehicles insured with Old Pueblo and I strongly recommend them to all my friends and family. I would gladly give a five star rating to this company. JBrozo

Francine Kosol at Kristen Anderson's office is amazing. When I had a situation with another…read moreagency, she immediately made phone calls to assist me, even though I wasn't insured with her company. If you are looking for an insurance agency that cares about you, this is the company!

Sara was very helpful for a request I made. she's always so pleasant to work with!! I am very happy…read morewith State Far.

Horizon, with Chris and Raeana are absolutely the best. Please consider them for your needs, you…read morewon't be sorry. They are excellent at their business but also amazingly friendly and helpful!

It was a pleasure working with Horizon Financial Center. As a first time buyer in Arizona, Chris'…read moreadvanced knowledge in the field made us feel confident that we were working with a great company who knows their stuff. Not only did they offer us the best rates...their fast, top-notch process got us into our home sooner than expected!

When I first arrived inTucson from Northern New Mexico, I had no idea how to deal with my Medicare…read more Through an internet search I found Medicare Solutions (which was a different name at the time). They were a godsend. They researched my own situation (I have Parkinson's) then presented me with several insurance options. No pressure. They let me decide on my insurance provider. Since then every year they contact me to decide anew on the policy I have. They are and continue to be a great assistance to me and I thank them.

I would not trust this company; my belief is they are liars. My story is 100% accurate and you…read moredecide the "truth". I was referred to them a year ago or so and spoke with Debra's mother who uses to own/run the company. She said to call back in year when Medicare open enrollment was going on...so I did. I learned Debra took over company and Debra said I would be contacted by appointment person soon...which happened. When I was contacted, I informed appt. person I recently started going to special clinic and they do NOT take Medicare Advantage Plans. But I said I thought having the appt. should go-on b/c I wasn't committed to the clinic. We ALL agreed on date/time of appt. On the day of appt. NOTHING happened, no call no nothing, period...keep in mind I have an iPhone and I guarantee it shows missed or received calls....strike 1. So, I called them about an hour after the agreed appt. time and Amber (BTW is very rude) told me Debra had a previous appt. that ran over, and "they" called me to reschedule...lie #1. I NEVER saw any call or VM on phone and YES my phone number was verified. Moving forward a new date/time was agreed upon for phone call...and we VERIFIED at least 3x they would call me and my correct number. Again, at the agreed date/time no call or VM...strike 2. This time I call back next day and get Amber...again very rude....they said they called at the appt. date/time and no answer...lie #2. Amber in her rude tone said "why didn't you call us"...nice huh...strike 3 you're out. At that point I instructed them to shred my info and NEVER call me. In the end they are insurance broker slugs and if they "feel" they are not going to milk you for premiums you they write you off and then lie...my opinion of course....no way in heck in 2025 does someone say they called an iPhone and call didn't go through...I even called my cell provider and got records no call from them on both appt. dates...you make the call who is lying. Also, Amber should be reprimanded and be reminded about customer service.

I waited for one week for a car insurance quote after speaking with Barbara. Barbara was asking me…read moreabout how much I was paying before and I didn't say how much. I just said to give me a quote for the same coverage that I have so I can compare it. No calls for a week and so I called back to follow up and still they haven't had a quote. I spoke with Barbara again and saying that she's a customer representative and she has to forward it to the agent and she hanged up on me. What kind of customer service is that?

Always great service from both Dan and his team! Give them a try. You can thank me later.read more