I have lived here for 3 wonderful years. It's a beautiful place with kind and dedicated people. I…read morelived in the Salem Woods independent living studio apartment. It is spacious and I call it "my oasis" and home. This community embraces their Residents and show they care about us. Happy Hour on Fridays is fun. We dance and eat finger foods and drink a little wine and socialize. The common rooms are elegant and comfortable too. I enjoyed playing cards with my friends in the bistro. Bingo is one of the activities everybody loves to do. I worked out in the gym and got to reads books and do puzzles in the library. The movies play every day which I appreciate. I loved the hamburgers, pasta and tuna fish sandwiches in the dining room. The bus is comfortable and it's great to be able to go shopping and even have rides to doctor appointments. Lastly I want to thank the staff, headed by our Executive Director Anthony Garcia. Caring for such a large community might be overwhelming for some, but not for these friendly people. Being approachable and showing care and consideration for us Residents can't be taught. These are dedicated, terrific people. I want to mention the Caregivers. They work all hours and tirelessly too. Mostly I'm thankful to have been given a home and family here. You can't beat that!

The care is adequate. The space is pretty. BUT... the elevator problem!…read more There is only one elevator from the second floor rooms that repeatedly breaks down. People upstairs are then trapped until its repaired, which can take more than a week. I don't see any evidence of a plan to get people out if there is an emergency, since they don't have the staffing to get people down stairs, particular those who are wheelchair bound. There is also a nice garden courtyard. However there are a few steps down to it. There is a lift for wheelchair users, but it has been broken since we moved in several years ago. When we were shown the place, the salesperson told us that the lift would soon be repaired. But it hasn't. So we can't get out there on a nice day.

Mercy Retirement is a hidden gem in Oakland California for senior living. 150 years of caring and…read morecompassion, along with world class culinary experience and award winning executive chef Steven Catindig.

Wow! I have known about Mercy Care & Senior Center for years, but I had no idea just how extensive…read moretheir services are or the incredible history of excellence they have in senior care. As a senior care professional, I want to highlight a few aspects that truly set this community apart as we have had a wonderful experience with our clients living there. First, Mercy has been caring for seniors for over 100 years and remains a nonprofit organization that reinvests in both the property and its people. This commitment is evident in their dedicated staff--many of whom have been there for decades--as well as in their expansive enrichment and activities department, which is the largest I have ever seen in a senior community. Founded by the Sisters of Mercy, their mission-driven, nonprofit roots are still very much alive today. They offer daily Mass, but they are also welcoming to individuals of all faiths--or none at all--creating a truly inclusive environment. Another standout feature is their thoughtfully designed living spaces. Unlike many newer communities that prioritize maximizing the number of rooms, Mercy's studios and one-bedroom apartments are spacious and filled with natural light, creating a warm and inviting atmosphere. Beyond exceptional care and housing, their leadership team is strong and experienced, and the frontline staff are kind, compassionate, and engaged. One of the most remarkable programs they offer is their Brown Bag Program, which provides groceries to over 9,000 low-income seniors in Alameda County--either through direct delivery or their on-campus grocery store. Attached picture is all their fresh produce they offer to their participants. This level of community outreach is truly exceptional and speaks to their deep commitment to serving seniors beyond their own residents. I highly recommend Mercy Care & Senior Center for anyone looking for an East Bay senior community that offers outstanding care, a stable and compassionate leadership team, and a truly enriching, mission-driven environment. Thank you, Mercy, for the incredible work you do!

Amazing team! Especially Trobedia and Anna, they are so compassionate and helpful! I would highly…read morerecommend this community!

I have been visiting a friend at this assisted living facility for 3 years and this issue has gone…read morefrom bad to worse. I am honestly shocked by the conditions given how much residents are charged to live here. The most unacceptable issue is the persistent smell of urine and other strong odors throughout the third floor. It is not occasional -- it is constant, and at this point it has become noxious. As I understand residents have complained repeatedly and have requested that something be done, yet nothing ever changes. For a facility that charges exorbitant marrates, basic cleanliness and odor control should be an absolute standard. It is difficult to understand how management expects families or residents to feel comfortable, respected, or confident in the care environment when such a fundamental problem is ignored. If management is unwilling or unable to address something as basic as sanitation and air quality, it raises serious concerns about what other issues may also be overlooked. This is not the level of dignity or care that seniors deserve, especially at these prices.

Very short handed. Heavy turnover. Attendants don't know what the patients capabilities or needs…read moreare. If you are Chinese it's a different experience. Why do they need visitors to make an appointment before visiting, even for family members?!

No comment Snotty admin staff…read more No parking Dark hallways Building needs renovation More CNAs hires needed as well as more supportive resources for CNAs working Patients need more personalized activities to give quality of life while aging in place

My mom has been living at Waters Edge Lodge for over two years and has been very happy here. The…read morestaff is kind and caring and the residents are friendly. The facility is nice, right on the lagoon with beautiful views. My mom loves to watch all the birds from her window.

Have had the opportunity to visit with a family member living at "The Lodge" a few times. The…read moreLodge is beautifully located on the coast of Alameda and across from Corica golf course, prime location. Her/his new "home" has the look and feel that is a blend of modernization yet country. While everything appears more than perfect, my family member personal items (clothing) have been stolen more than once. She/he is also disappointed in the security, food and personal care. I understand it is hard to maintain a large, private resident facility; however, the amount they pay to live here should provide a safe environment.

I been to the Hyatt Regency San Diego a few times and the Piedmont Gardens are on par with the…read moreHyatt. They are most definitely the best rehab center in the East Bay. The staff like the other care centers are the best, with their system of care and comfort they cannot be beat. Now I know why it's almost impossible to get in for care. Their kitchen menu is like gourmet food, and you can order ala-carte. There is a rooftop garden, with a fantastic view. An atrium with a lush garden I want in my backyard. A real gem in Piedmont in Oakland. I don't want to go home. Two weeks isn't enough to spend there.

My grandparents recently had to have a couple of short term stays at Piedmont Gardens to recover…read morefrom a fracture and surgery. The members of staff at Piedmont Gardens were very helpful and friendly. They were always in contact with me during the stay and kept me informed of my family's status no matter what happened any time of day. Nurses were easy to reach and administrative staff was easy to talk to. Facilities were clean, well kept, and up to date. If there were any unfortunate reasons why we would have to go back, I wouldn't hesitate to reach back out to Piedmont Gardens. I would also like to thank Georgia and Rogger for helping me navigate the stressful time with my grandparents recovering from their hospital visit. Their help allowed me to get the best care for my grandparents.

House of Psalms has new owners since July 20, 2023. Do not choose this facility based on past…read morereviews. It is constantly under-staffed despite staff are doing their best. Do your own research and homework before placing your loved one in this facility.

I visit a friend hear every so often. I have always found the home clean and people well cared for…read more There are various programs for them to participate in and everyone looks contented. A lot of the workers are bilingual in English and Chinese. They are welcoming to any one. The advantage here is there is American type meals but people can also have Chinese food as a lot of their patients are Chinese. Having taking care of my sister for years and seeing her go from place to place I wished I had known about this place. She was at one horror house to another until I moved her in with me until her death. There are places with people in wheelchairs left in hallways for hours or people ringing for help and staff at these places are overworked the they ignore ignore people who don't need medical help right away. This home is so different. The the best of all it doesn't smell

I am writing this for my 94 year old friend. She is not happy here. She has had things stolen and…read morehas a great deal of fear. It's really sad. If you have your loved one stay here, be VERY vigilant and make sure protections are in place. Appearances are good here, food is fine - AND the elderly can be taken advantage of here. Be aware.

My mother has been very happy at Merrill Gardens for the past year and a half. Our family is…read moreespecially grateful to Merrill for its support in offering the use of the facility's lovely Living Room for Mom's 100th birthday party. Grace Ray, the Active Living Program Director, helped us all the way through the process, including suggesting the use of the Living Room and providing us with glasses, utensils, plates, water--and even providing balloon decorations. Grace was on-site during the set-up process to make sure everything was in order. We were able to add a table and some extra chairs, and she helped us with climate control in the room. We are very grateful, too, to the staff members who provided us all that we needed to be able to serve a catered lunch and who took care of the dish washing and cleaning up. This was an activities director and staff who went over-the-top to ensure a happy 100th birthday for a resident. It was a special day for our family. Thank you, Merrill Gardens!