My dad is from Four Oaks but has been living in Delaware for almost 20 years. He recently passed…read moreaway in Delaware. He was cremated here but we were planning on a Memorial Service in Four Oaks. The coordination between the home we used in DE cremation and R&G was so non stressful in a very stressful time for our family. Justin is who we dealt with primarily. He was very compassionate and professional. Pastor Eddie did the service and he did a wonderful job. He took his time meeting with the family to find out information about my dad. He incorporated all of our wishes. He shared the gospel of Christ. As a family, we feel incredibly grateful and blessed that the life of our husband and father was treated with so much respect. We are grateful and blessed with how our family was treated.

Can't say enough nice things about Rose and Graham. Death is never easy, and when your loved ones…read morepass, you want someone who goes the extra mile. Rose and Graham went that extra mile when my mom passed. Very compassionate and thoughtful.

Our family received a wonderful service from the Chappell's Funeral Home on 555 Creech Road in…read moreGarner, NC - for the head of our family. We were able to send Mom to Glory, in such a beautiful way. However, our family was also given comfort and care daily. We can not thank the Chappell's Funeral Home enough for the support we recieved.

Completely unprofessional and absolutely no courtesy for dealing with the loved ones of the…read morerecently deceased. Yolanda rose her voice when we tried to explain their spelling errors on the death certificate. Avoid this business at any cost.

Horrible experience. Untrustworthy. They got the name wrong on the death certificate and now they…read moredocuments from the 1920's to fix THEIR mess up?!? WTAF? Also, can't return phone calls.

Bryan-Lee in Garner did an AMAZING job on my Mother's funeral!!! They took care of us in a very…read morerespectful ..caring way..& showed so much support for our very tough time! Brian was an absolute blessing to work with.. he kept things light & jokingly made us feel so much comfort in one of the hardest things we've ever had to face!! Thankyou ALL for going above & beyond to make our experience a rememberal & professional one! We will always cherish that!!!! I definitely recommend 15 outta 10!!! Awesome place & staff!!!!!

I am deeply grateful for the compassionate care provided by Craig Smith and the team at CF Smith…read moreMemorial Cares. During the loss of my father, Mr. Al Finch, Craig Smith and his team helped make an incredibly difficult time much easier to navigate. Their kindness, support, and professionalism were evident every step of the way, and it brought our family great comfort.

Wonderful professional people! Patient and caring. Quick and efficient providing comfort when you…read moreneed exactly that. When the unfortunate happens, they helped organize and made the process proceed perfectly. I cannot express how thankful I am for their helping me lay my mom to rest.

Recently I had the misfortune to bury my mother-in-law.Because of Cov-19 and misinformation to us…read morethere were constant changes to date and time of service which was out of our control. Mr. Haywood and the minister of Mt. Peace were very accommodating to the changes made. They made changes to the obituary for the change in service as well. Mr. Haywood made sure the service was kept on time do to the time restrictions placed by the cemetery. Our family was pleased her appearance for the home going ceremony. We have no problem in recommending the Haywood funeral home to friends and relatives.

In August of 2019, I had the misfortune to bury my father. My family was referred to the Haywood…read moreFuneral Home. Upon arrival, they were pleasant and considerate, and originally I felt at ease. When speaking about my father's remains, I expressed multiple times to the funeral director how important it was to our family that a portion be set aside for a keepsake. Over the phone several days before the service I, once again, confirmed that we would receive a portion of the ashes. On the day of his service, Haywood however, had not kept any ashes separate. The gentleman that delivered my father's cremains had no idea I had made this request. He simply said no one had made him aware, and then informed us the urn would have to be re-opened to retrieve any ashes. We, again, explained to him the importance of the remains to our family, and he seemed to reluctantly acquiesce. He informed us they would call in a day's time to pick them up. After three days of waiting for a call, we reached out to them and found out they had been ready for a couple days already. To my horror when I arrived, my father's ashes were presented to me in a transparent pill bottle. My family looked to the Haywood Funeral Home for peace of mind during this difficult time, but only found added stress accompanied by an overwhelming feeling of disrespect.

Navigating the loss of our son and all the trauma and roadblocks we encountered felt like it would…read morenever end and I expected that buying his monument would feel the same way. But it didn't. Every single one of their staff was friendly, sensitive, and legitimately cared. We went back and forth on some things and they never once made me feel like I was too much. The monument installation team was also incredible. Sensitive to our wishes. Beautifully, PERFECTly installed. Thank you all so much for making this one less thing I had to worry about. It means more than you know

Before my husband's passing I reached out to R. M. Ferguson. I filled out all his information they…read morerequired in advance. I also began writing his obituary as they will need it right away for their online web services. I found everyone to be attentive to my needs and each required item was processed quickly and in a timely manner. I am very pleased that they have now added a Smithfield, NC location.

My baby was born premature this summer and he passed away. There's so many positive things I could…read moresay about this funeral home. First, the stupid nurse at the hospital told me she would watch my baby personally until the funeral home picked him up. She did not. I called the funeral home the evening after leaving the hospital to see if they had picked up my baby yet, but they said they had never gotten a call from the hospital. Even still, they went and got my baby. It was late and they didn't have to do that. I literally cannot explain how much that meant to me that they went and got my baby after hours. I know I wasn't thinking straight, but knowing that my baby was in a funeral home that cared about him instead of the hospital morgue made me feel so much better. Also, the director and assistant director, and literally everyone we came in contact with was so sensitive and supportive of all of our wishes. We even asked if we could see our baby after he had been very warm and decomposing in my arms for a couple days. I could tell it made them slightly uncomfortable, but they let me do it anyway. That meant so much to me. They handled him as if he were a real baby and not just some dead baby doll, like so many others had treated him. Also, when my husband had called them a day after our baby was born, there was some miscommunication that happened, and his death date was wrong on his original grave marker. When I called them and told them that, they came out that same day and fixed it. I had even told them that it was fine if it took a few weeks to do that. But they did it immediately.

To Shaun, Gloria and all his staff that assisted us in the celebration of life for our…read moremom/grandma's funeral. We would like to thank you all for the wonderful kindness and support given to the Brannan family. It made a difficult day much easier. My entire family has told me how impressed they were with the funeral home and how the arrangements were carried out in her church for many years. Many, many thanks again and I will surely recommend your funeral services in the future. Shaun also gave us a beautiful blanket with her picture on it and made a wonderful CD with all the pictures I had picked out of the family to show during the wake. We will treasure these items forever. Thanks again Shaun for making this day go so smooth.. the Brannan family appreciates you very much. Also, the presentation of our mom in the casket was outstanding.