If you're searching for the best dentist in town, look no further than Crescent Prosthodontics…read more After reading their glowing online reviews, I decided to make an appointment for a consultation. Although they were booked out for a month, when I called with tooth pain, they managed to fit me in the very next day. From the moment I walked in, I knew I was in good hands. The staff was warm and welcoming, and Dr. Nick Ruggiero was an absolute delight. He was not only professional but also incredibly genuine, which immediately put me at ease. He took care of my tooth pain with ease, and then spent time going over a treatment plan with me. What I appreciated most about Dr. Ruggiero was that he took the time to answer all of my questions and concerns, and made sure I felt comfortable with the treatment plan before moving forward. By the end of the appointment, I was excited to come back for my next appointment - something I've never felt leaving a dental office before. I've already recommended Crescent Prosthodontics to multiple people because of the excellent care and genuine staff. If you're looking for a top-notch dentist, look no further than Dr. Nick Ruggiero and the team at Crescent Prosthodontics. PS: The dental hygienist is nothing short of a miracle worker. I had cleanings before but never had this great of a result with no pain. I added photos even though the before is embarrassing.

If I could give this practice NO STARS I would. First of all their office is in an old building…read morebasement that REAKS of mold which is why they have an air purifier to try to mask the smell (which does not eliminate the problem) which is a major long term health hazard. Second the office manager is rude, condescending, aloof and dismissive. Third I had made the appointment with Dr Ruggiero to go over a dental situation that several dentists were at odds over treating vs not treating and I was simply there to get his opinion. I had given him/his office all the information ahead of time AND brought it with me, but they still weren't prepared and Dr. Ruggiero blew it off stating that he would look at the things I sent after I left! The whole point in me sending them was so that he could view them and then look at my mouth to compare! The first frustration was the fact that Dr Reggerio was late for our appointment which he then rushed through telling me he didn't have much time to talk to me even though HIS tardiness cut into our appointment time! The only call I received from their office after that visit (for a separate issue) was to ask if I was going to allow them to make me a mouthguard which was astronomically expensive compared to other practices and when I said I couldn't afford it (because I don't have health insurance and had just lost everything everything in a flood which they also knew about ) I got dismissed! They completely ignored the most important time sensitive reason I was there for a potential tooth abcess that another doctor stated had spread into my sinus cavity and could kill me if it wasn't removed immediately yet nothing about that at all! Fast-forward almost a year later I get a notification from a collection agency that I owe them $420! No itemization of the bill whatsoever just $420 after spending under 20 minutes in his office with no clear direction on what to do about my potential tooth abscess which was the most important reason why I was there! I called the office to speak to the office manager about the collection threat and she was extremely rude, condescending, aloof and dismissive stating that "the doctor had to speak with another doctor about my case for 3 OR 4 hours"! First of all it's one or the other not "OR"! Second of all I know this to be a FALSE statement because I know the doctor he spoke with BRIEFLY very well, and the conversation did NOT last HOURS, it was MINUTES and he took that upon himself to do without having any discussion with me about pricing ahead of time. When I calmly tried to address all of this including the collection notice with the manager, she completely ignored the facts and continued to lie about the charges and then hung up on me after stating fight it with the collection agency when they were the ones that sent it to them in the first place and had the authority to withdraw it knowing full well they are being dishonest about the charges! If they do not resolve these charges, I will take them to small claims court and gladly pay the $75 fee because no judge will award them the rest of the money knowing it was a fabrication of time and bogus charges which I will have proof and witnesses for. I would definitely not go to this practice because A. You will put your health at risk and B. will get treated unfairly/rudely and C. they will greedily exaggerate the bogus charges, ghost you then threaten you with collections!

Atmosphere is wonderful and staff was great from start to finish. I felt very comfortable with…read moreDoctor to talk about my concerns that was sensitive.

Received a statement in the mail yesterday 32 Dental LLC for $5.00 from 2014. I did not know I had…read morea balance with this office from 9 years ago. The new office manager stated she has been sending statements since 2022. This is the first time I have received a statement from this office. New and current patients, beware!! I should send you 55 cents over the next 9 years since you are still waiting for $5.00.

From the minute I walked into Dr. Powell's office I could feel the warmth. There was a peacefulness…read morethat I don't normally feel when I visit a dentist. My first visit was an emergency and she saw me 20 minutes before closing on a Thursday evening. My next visit was for 2 extractions. She is as gentle with a needle as she is with her chair-side manner. I wouldn't hesitate to refer her to anyone who is looking for an outstanding dentist.

Awesome and caring dentist, my family and I just absolutely love her! Her staff is really great too.read more

Office very calming and staff very pleasant dentist very knowledgeable, would highly recommendread more

Deciding whether a dentist is "good" or "bad" often goes beyond technical skill--it can be a matter…read moreof ethics, too. I'm 81 years old, living with poor health, and I made sure to inform Dr Crocker about my challenges, including Auditory Processing Disorder (APD), which makes it hard for me to follow directions or conversations. My health conditions include multiple sclerosis (MS), chronic back pain, and heart failure, all of which make everyday situations more challenging. Unfortunately, my appointment turned into a nightmare. Due to my health issues, I asked to remain seated in a chair until the dentist arrived. After receiving a numbing shot, I waited over an hour for him to see me. As my pain levels steadily increased, I noticed he seemed upset and even blamed me for his running behind schedule. Despite my confusion, I told him I was willing to wait as long as necessary. At some point, I asked a fair question: if he was so behind schedule, why spend so much time blaming me when I had already agreed to wait? That's when he revealed his real concern: I learned later he was going to be late picking up his daughter. I explained that I was already numb and preferred to proceed with the treatment, but this only seemed to frustrate him more. He abruptly stormed out of the room, declaring the appointment over and instructing me to leave. Feeling confused and hurt, I asked a nurse to help mediate. I said we weren't understanding each other, and surely, as adults, we could work it out. Still, the dentist refused to return. I remained calm, never raised my voice or acted disrespectfully; I only asked for clarification about why he had decided to stop the treatment when it had already begun. His response was to have the police escort me out. The stress of the situation, combined with my heart condition, ultimately landed me in the ER. I prayed for him to reconsider and find a compromise, but instead, he blamed me for making him late to pick up his daughter. I reminded him that this was his issue, not mine. He had the power to dismiss me as a patient, but his actions became an ethical dilemma. I noticed that he continued treating other, healthier patients without issue and only forced me to leave--an 81-year-old with significant health challenges. To me, his motives weren't pure. He used his authority to bully a vulnerable patient instead of treating the situation with compassion and professionalism. I was willing to compromise, but he insisted I couldn't make him treat me. He was right about that--I couldn't force him to do anything. But I left without understanding what I had done wrong. This was an ethical failure. A dentist who chooses to work with elderly patients or individuals with disabilities has a responsibility to treat them with dignity and care. My time and health were of no concern to him. His priority was elsewhere, and his dismissal of me felt less about scheduling and more about the power he held. While I could have simply walked away, I believe he must be held accountable for his actions. He got flustered when I continued to tell him I didn't understand and I would wait the extra time . What a terrible situation for all including his staff who had more compassion than he did.

Dr yung was so patient with me and informative, and gave me the best advice,Mrs Shannon was so…read moresweet.. and front desk ms lee was so sweet and helpful I will be back

Great staff and very sweet and honest dentist. He was very honest with what he was able to do for…read moreme. He and his staff were pleasant with me and my care and concerns.

They tell You What it will Cost And How long It Will Take . Very Nice Treatment And Straight Up…read moreWhat It Will Be To Procede With Your Procedure . Dr MarkcEntire Is Very Professional And Confident In This Practice Will Reccomend To Anyone Who wants to Have It Done Right The First Time Thank You All !!!!

Staff is super friendly. Dr McIntire explains things in simple layman's terms. I recommend them to…read moreeveryone.

I was able to get a same-day appointment with them and Ms. Regina was a pleasure to whom I spoke. I…read morehaven't had my appointment yet today, but I will rate them again when I decide how the patient care and customer service are. I like an aggressive dentist that takes actions to accommodate their patients. I will either rate them again after I go today, or I may just have to edit/update this review!

If you're looking for a new dentist, this place is amazing! Totally recommended for adults and…read morekids! We went in with few expectations, just hoping our kids would be well served and they could help us adults as well. They were fabulous! Very friendly, kind and thorough. My wife had to have some work done by them recently, fixing something from a previous dentist. They had quoted our cost, carefully calculating what our insurance covered. After they were done with the procedure they revised the estimate down based on work they didn't have to do. They could have easily taken advantage of us, but they didn't. They are very trustworthy and professional.

Office help is wonderful. Dr Metropol is a fine dentist. She explains exactly what she is going…read moreto do and then does it excellently.

I have been going to Dr. Metropol since I moved to the Columbia area in the year 2000. She runs an…read moreexcellent dental practice. I trust her and her staff and have recommended them to my other family members. My father saw Dr Metropol and said she was the best dentist he'd had in over 80 years!