Relentless robocalls. Evidently Sutter outsourced to a company which does phone call for surveys…read more The program which implements these calls somehow cannot be blocked. The result, seemingly endless phone calls. There no numbers which can be called, and Sutters many listed phone numbers are not answered by humans, its all phone trees. What a pity to have to write this, but after weeks of sometimes hourly calls I had to turn off the volume on my phone!! So viewers know how I responded to the "response" from sutter. "I've already detailed the problem. Yeah I get your doing the PR spin of a company that wants to "do better". Honestly I have had enough and your outsourced company is horrible and should be sued for invasion of privacy and mental torture. Just STOP IT!!"

Dr Ermakova was my primary care physician at Sutter. When I and my wife became sick with COVID, she…read moredid not even care to respond to our emails / phone calls.

These guys are GREAT! Plain and simple. We needed a really fast medical exam/review for immigration…read morepurposes. I called on a Friday afternoon, they saw us 20 mins after I called requesting an appointment. And we had our results back from them on Tuesday!! What?? Yes!! I can't thank them enough for their diligence and speed! It's exactly what we needed. I called several other doctors offices to request appointments and nobody would take us on such short notice, especially on a Friday afternoon. They all wanted to book us a week later and results would have come a week after that appointment. But the doctor, nurses and techs here at St. Thomas' totally worked with us! Like I said, they took us right there and then, did all needed tests on site, and I was able to pick up the results 2 business days later. The words THANK YOU can't describe how truly grateful we were for these folks. But thank you!!! :)

The office itself had a good system in place. Everyone seemed to know what they were doing and…read morewhere to be. I didn't feel confused or lost at any point. I walked out feeling like I had a better grasp of what to do next, and that's really what I was hoping for. I'd say this office is dependable and thoughtful with how they handle patient visits.

Dr. Koo was my primary care doctor when I lived in San Jose. I really enjoyed having him as a…read moredoctor because he's friendly, personable, and smart. He's really knowledgeable in several areas and easy to get a hold of for scheduling or questions. I have yet to find a primary doctor in LA as good as Dr. Koo. I definitely recommend him to anyone looking for a great doctor in the Kaiser network.

Excellent Doc. Not my primary but help me with a jacked up shoulder from sleeping in a weird…read moreposition. Takes his time. Does not rush. Shared lots of useful info. If my primary leaves Kaiser I would consider him a great alternative for my care.

Dr. Chung is an excellent doctor. Unfortunately, due to past surgeries with another doctor, I need…read moremore surgeries. Dr. Chung has been great at helping with my pain and numbness and has done so many other things to make my life better, but he is limited, and I need more surgery. Unfortunately and fortunately, I'm moving to Stanford Health Care. Don't get me wrong; I love Stanford, but not seeing Chris, he will be missed along with the folks at South Bay Sports.

Dr. Chung's office is now accepting new patients; and I look for a new PCP. However, they would…read morenot do a physical in the first appointment. They wanted to have a first 'meet and greet' appointment. The receptionist could not tell me what the purpose of this 'meet and greet' appointment would be, so I interpreted that to mean it would be just be another billing opportunity for Dr. Chung, and waste of time for me. This is not intended as a bad review of Dr. Chung, just the way his practice works. This made me not choose Dr. Chung as a PCP. Moving on to the next name. Note: My current Dr. retires and had given me Dr. Chung's name on a short list of doctors to consider.

The highest recommendation possible is well deserved to Dr. Parikh and the entire staff at Parikh…read moreHealth. The quality of care and pleasant office environment are demonstrative of Dr Parikh's commitment to excellence.

I loved talking with Dr. Parikh. He listened and actually took notes on things I didn't think…read morereally mattered, which led to some great advice. A primary care doctor who understands people who love to exercise!! I wish I had found him years earlier. (Most of my doctors didn't understand my need to exercise regularly and would shake their heads, Dr. Parikh got me.) Seriously, I couldn't be happier with a primary care physician. Truly a great doctor who listens and cares.

Great experience visiting Dr.Lin's office. They provide detailed instructions on their website and…read morethe staff is very helpful in answering any questions. Also, seem very well organized. Dr. Lin seemed very thorough with the examinations, review, ensures quick turnaround for the results and also was very patient and helpful in answering any questions. They have a private parking lot. Would definitely recommend this practice.

Easy quick ! The Dr is amazing! Very responsive & professional . Got a tb test for $50 very cheap!read more

They also observed some things that I didn't mention and asked follow up questions that made me…read morerealize they were paying close attention. The whole visit felt like a steady conversation instead of a fast appointment. I appreciated the clarity they gave and their patience in answering my questions even when I asked the same thing twice.

I used to go to Dr. Kottapalli when I first became an adult. After coming down with a sickness I…read moregot a blood test done and was told that I should be fine playing sports and other physical activities. A few days later Dr had called my parents and let them know that I had mono. My parents were very confused because playing sports could have caused my spleen to rupture. After letting her know that it was incorrect of her to not let us know sooner, Dr. Kottapalli responded in the rudest way. She told my mom to change the doctor for me if I wasn't happy, and that we could try to report her but she was untouchable. After that I decided to switch doctors. In another instance, my mom continued with Dr. Kottapalli for years after being diagnosed with arthritis. She was feeling very lightheaded today and had called the doctor for instructions on what to do to feel better. The doctor said she would call right back and has not called for over 6 hours. Dr. Kottapalli is NOT a respectful person and has no bed side manners despite being in a healthcare field. I would stray far away from her, if anyone is looking to add her as a PCP.

My rating is based on my following, personal experience. I found Dr. Fell by searching on the…read moreInternet and joined One Medical just for him. Called O.M. after joining and made appointment for today, Monday, Dec. 8. On Friday, Dec. 5 late afternoon, just ONE business day before the appt., I get a call from O.M. telling me Dr. Fell's office cancelled my appt. because they do not accept new patients anymore. 1. Why was appt. available and booked if Dr. Fell does not accept new patients anymore? 2. Why notify me end of day on Friday, one business day before the actual appt? 3. Why not having the decency/courtesy to call me directly to let me know? Perhaps Dr. Fell is indeed a good doctor (I did not get a chance to experience), however, given the way HIS office/people handled this matter, makes him a terrible leader. And as we all know, the buck stops with the boss. Disappointing, to say the least.

I've been seeing Dr Fell for years, even after my company stopped giving me free one medical…read moremembership. He's been THE BEST doctor i've had. Thank you Dr Fell for everything you do!

I had a visit with Dr. Singh December of 2022. Please read…read moreto understand why it took me so long to provide a review. Dr. Singh is not the issue at this location. The visit was great, he listened and did his job as a Medical Doctor. I remember the receptionist was great she took all my information, there were no issues. They provided meds and I was on my way to getting better. NOW HERE IS THE PROBLEM! DR. SINGH CHANGE YOUR BILLING STAFF/ COMPANY YOU USE!!!! Why is it April of 2024 I now receive a bill for a date of service in 2022?! Thank god I work in health care and know better! I called up the office and Patricia was helpful and provide billing departments number. I talked to Rocky only to find out ME THE PATIENT HAS TO DO HIS JOB! I called my insurance company to find out why my bill was not covered ONLY TO FIND OUT THE CLAIM WAS NOT PROCESSED IN TIME AND THEY WAITED A WHOLE YEAR TO SUBMIT FOR PAYMENT! You expect patients to pay for a bill that YOUR team did not process in time. That is your loss! Thank goodness my insurance is taking care of this issue. How many innocent, unaware patients have you been doing this to? Do better for the community here!

They are extremely slow and extremely unprofessional, they had difficulty detecting my insurance…read more They are extremely small space and not polite. I waited for an hour and they asked me to go to another urgent care because they're too busy.

Check in was quick and the staff seemed to be on top of things. The doctor was focused and asked…read morepractical questions about my recent symptoms and past issues. What I appreciated was how they explained their thought process instead of just telling me what to do. They were clear about what I should watch for and gave a few options to manage things. It didn't feel too formal or too casual just the right balance. I didn't feel pressured to make any decisions right away. I think they handled things well and I'd consider coming back.