Great experience visiting Dr.Lin's office. They provide detailed instructions on their website and the staff is very helpful in answering any questions. Also, seem very well organized. Dr. Lin seemed very thorough with the examinations, review, ensures quick turnaround for the results and also was very patient and helpful in answering any questions. They have a private parking lot. Would definitely recommend this practice. read more

Easy quick ! The Dr is amazing! Very responsive & professional . Got a tb test for $50 very cheap!

I'm trying to look for just a annual physical check up on my whole body i haven't done it in years

The front desk staff at this clinic was unprofessional, rude, and the entire appointment process for my immigration physical was poorly managed and frustrating. I confirmed via text a day prior that I had all required documents, and the clinic acknowledged this. However, just 20 minutes before my appointment, while I was already driving on the highway, I received a text and then a call asking if I had a printed form--something I had already confirmed. I answered the call but could barely hear while driving, and tried to clarify again that I had everything. Instead of letting me arrive and verify in person, as any standard process would, the front desk insisted on canceling my appointment over the phone, even though I was only minutes away. That call caused me to miss two highway exits, leading to a 10-minute delay--5 minutes past their cutoff time.Their last-minute, poorly timed communication directly led to the delay and cancellation. Even after I emphasized again during the call that I had all the documents, the staff member suggested rescheduling for the next day--which made their cancellation even more confusing. It felt like they were simply looking for an excuse to cancel, possibly because I was the last patient of the day. This experience was avoidable and unprofessional. I will be looking for another doctor. read more

Best doctor and quick results. He is very caring fast amd knows what he is doing. Staff is friendly too

Not professional front desk. Missed to put appointment on Doctor Lin's calendar. Front desk also showed no patience and not helpful at all.

Try to make an appointment by phone and the call kept dropping, passed by to see if they could accept walking or to make an appointment and receptionist was super rude . read more

Dr. Lin and his staff at the front desk were super friendly and efficient. I would give 6 stars if I could! Everything was transparent: the process, the cost, and the expected results. Dr. Lin even went out of his way to help filled out a form for my kiddo's daycare. Did I mention this is the most affordable options in the Bay Area? I called 10 places and this is the one! The ladies at the front desk were patient and kind. I highly recommend this place if you need to have your i-693 forms filled out. read more

The cheapest option to get my immigration medical exam done. Their website was updated with the latest immigration requirements based on your age which was very helpful. Courteous staff. Offering chocolates at the time of leaving was a very noce touch. There was 15-20 mins wait beyond the appointment time but not a deal breaker. Super fast turn around. Would recommend all my friends who might need an immigration medical exam done. read more

Best option for immigration medical test. Firstly, they have the best pricing out there. The staff were very clear and concise and told me exactly what I needed in advance to make my appointment quick. The appointment was extremely efficient so I was in and out of the facility in 15 minutes (including wait time) They got me my results back in 5 days. Pick up of results was easy. Can't imagine how the experience could be any better. So glad I used this facility. read more

Review before the visit: I worked closely with Judy at Santa Clara Family Practice for USCIS medical exam appointment and she did provide really detailed information on how to come prepared. All the key details to fill in form I-693 and supporting documentation were provided. The front desk staff is very knowledgeable, and they know in depth about all the potential documents and forms you need to look into. I called them twice while filling out the form, got help, will highly recommend their services for USCIS medical exam form I-693. Will update this review with "after the visit" experience :) read more

The receptionist was super rude. She didn't have any patience to listen to my inquiry or understand my question. The message I got was to go to check on USCIS website by myself. Will find another place for checkup. read more

Pls think twice if you are an Asian and want to get a medical exam with Dr. Yingchih J. Lin for I-693, eastern nor southern. I decided to drop the appointment due to the concern of my privacy because of the obvious hostility during the communication. I don't want to be at the mercy of unprofessional stuff and I would suggest you to think twice before contacting them if you are also Asian, eastern or southern. (Based on the data point in other reviews). Many reviews implies/indicates the rude attitude of the front desk, but I still tried to get an appointment with Dr Lin because: 1. They are close to my home; 2. Reviews for Dr Lin is pretty positive. 3. They can get an appointment for me on the next day. Here is how they treat me: (1) I was very cautious and talked very clearly during the phone after reading the reviews, trying to avoid any potential communication cost. Tho I was still requested to raise my voice/repeat what I say(I work in one of the top tech companies and I have at least 1 meeting a day, I haven't got any feedback on the challenge to understand me). (2) The stuff told me my appoint time is 4:15 PM, while sent me a message of an appointment at 12:15PM, I replied immediately afterwards to double confirm, but they don't bother to reply to me. Ironically, they replied pretty fast when I texted them that I want to cancel the appointment. See the attachment. (3) On the next communication, my phone was put on hold for 3+ times or they pretend didn't hear me for another 3+ times before the real communication. I'm not sure about the hostility on the first call, but it is very obvious this time that they are trying to play a high-school mean girl game with me, as they finally picked up my phone on the 5th time, where nothing changed from my end. I decided to drop the appointment when I'm preparing the form, as I realized if I insist to go there, I'm putting my privacy at the risk of these unprofessional stuff, which is absolutely what I want. Dr. Lin if you are not aware of your stuff's rudeness, I'm sorry for that. But given the report of rudeness from 2 years ago to 2 weeks ago, I highly doubt the innocence here. So pls think twice if you are an Asian before calling them, eastern nor southern. read more

Santa Clara Family Practice - ironic msg - Family Practice Near Me - Sunnyvale, California

So rude! The lady on the phone today was so rude to hang up the phone while talking to me at 4:15pm and she never call back. There are many other doctor offices surrounding here, not only you, ok? read more

The front desk is quite unhelpful and rude. Context: I went to this clinic for immigration physical for my parents. Unhelpful: when the initial results came back and needing some follow up instructions, no proactive communication was initiated. Instead, when I went to the office to pick up the result. They told me additional check up will need to be scheduled with another service provider. When I asked them why they didn't call me to save me a trip to their office (and notify their patient). They were pretty unapologetic. Rude: I called their office to ask their time of operations (so I can go pick up the result). Instead of telling me when they close (as easy as saying - we close at 3:30 pm), the lady chose to ask me "didn't I give you a ticket with instructions on time?" Well, for one, I surrender the ticket the first time when I went to pick up the result and had to go a second time due their fault. For two, I don't see how the way she chose to respond is productive. read more

The front desk is extremely rude, she sounded like I disturbed her sleep and all she wanna do is to hang up the call.

The receptionists are extremely RUDE. It's as if they are under forced labor at the front desk. They are extremely sassy, full of attitude and incompetent. She actually hung up the phone when I called! Ugh. I got the check-up with Dr Lin, but thankfully I have not paid for it yet because I am unlikely to go pick up with those receptionist at the front desk. Will find a different place to get my check-up. read more

I read a lot of bad reviews but I didn't had bad experience. Sure the receptionists there wasn't in their best cheerful mood which is not their primary job to please customers anyway. They gave clear instructions, making sure the document is good to submit for immigration. Followed all of them and had no issue with the receptionist. Doctor is very friendly. Everything was quick and easy. In and out no more than 1hr. read more

They should really fire the Asian lady at the front desk She's the worst of the worst . They messed up my paperwork not once, not twice, but thrice. The lady was very unapologetic and behaved as if everything was my fault. I asked to be connected to the doctor but he did not respond read more

My friend told me about this place as they are charging reasonable price and also providing professional service. So I called for appointment in advance before I came here for immigration physical. They will send text and remind you what you need to do before come here. It didn't take too long for the whole process foe doctor to check up and give test. And do remember bring your report or downloading the result that showing you that you take flu shot. The doctor was nice and friendly. The nurse here can speak Mandarin other than English. And I would say they are really professional and efficient. I am definitely recommended this clinic. read more

I checked around for a good combination of service and cost of immigration medical. This turned out to be the best bet! $215 for the exam, form filling, and bloodwork included is unbeatable! Most other places have $199 as the starting point plus extra for form filling and blood work!. I even tried some practices in Oakland and they were charging higher. I was impressed by their website.... clean and clear! Not fancy at all but has the most comprehensive info. Unlike most other websites, which give a laundry list of tests that "might" be needed, their website has a wonderful chart of all vaccines needed and blood work that will be needed for your specific age group. I had read some of the unpleasant reviews about the reception. I found that the receptionists here are extremely no-nonsense. They did not engage in a lot of pleasantries, but I had expected that. On the other hand, I have to admit that they gave extremely clear instructions about what to bring and do before the appointment (make sure you have a pen and paper handy while calling them), they sent text reminders multiple times, my files were ready before I reached the clinic, they were very quick and professional in asking for things from me (organize stuff before you go there), and when I had a change in the plan they were very understanding about it. The doctor was a very pleasant person. He enjoys engaging in small talk. I made sure to compliment him for the professionalism of his staff. In the end, he did something out of ordinary, he offered to click a photo of me and my son with my phone. That was a nice personal touch. This photo will remind me of him :) They take cash or check (no cards). I had not carried either. The receptionist just asked me to bring it when I come to get the reports. Easy! I will be going next week to get my reports. A tip - Make sure you are up to date on vaccinations, it will save you a ton of money if you get vaccines with your health insurance. read more

I am a big fan of Dr. Lin. He has helped me, worked with me, and had dialogue with me about my issues and treatments. He keeps his ego in check and doesn't try to strong arm me into any kind of treatment or worldview. These are essential qualities in Drs. I look for! However, I must downgrade my rating because it is very difficult to reach him through his receptionists. There is one woman who is very huffy and impatient. I called to request a change in medication and with every sentence she spoke, she ended it with a large sigh, and an impatient tone that indicated I was wasting her time. When I tried to book an appointment date she wouldn't let me look for times later in the same day or next, she said -- that's all we have. Okay, bye! edit to add -- Dr. Lin would have 4.5 or 5 stars on here, but just one receptionist is bringing him down. He should look into that. read more

Dr. Lin is good and nice. But the Chinese female receptionist is extremely rude. I'd rather talk with a non-Chinese speaking person. I suggest Dr. Lin fire her. read more

We arrived 15 mins early and there were no other customers/patients and it was 10:30 in the morning. The front desk lady was really really rude from the start.. 0% patience. She was so rude and accusing us for not enterning the name. When we did she said they will enter it for the remaining ones.. later when we checked it.. there were errors. They are Immigration papers and can't risk with errors.. when we politely asked and pointed about the error.. she again started accusing us.. though the doctor was nice.. the front desk made the experience worse. We later withdrew our papers and cancelled the service. It is better to think twice before dealing with her. read more

Cat is a role model when it comes to excellence in service. She was diligent in pointing out that my earlier exam was nearing expiration and recommended getting another one done. Later when I was a couple minutes late for collecting the envelope, and their lunch break had started, she was super kind to answer my knock on the closed door and answered it saying 'yes i have it ready for you'. Thanks again Cat Thanks to the entire team as well. Dr Yingchin Li was immensely pleasant, professional and helpful too. Thanks read more

Pretty fast, responsive and attentive staff. Very accommodating as well. Strict appointment times.

Great service! My husband and I had our USCIS medical exam here. The receptionist answered all our questions when we called for our appointment. Dr. Lin was friendly and professional! The USCIS blood test is $240 per person and you get the results in 4 days. (If you get the vaccine, it will cost more.) All the staff here seemed to be familiar with handling USCIS physicals. I highly recommend it! read more

Went there for an immigration physical exam. The service was the most affordable that I could find. The turnaround time is also quick. I went there on Monday and got the result on Friday. I didn't come across the rude receptionist so don't be discouraged by that. read more

Dr. Lin is super good, super nice. But the receptionist who speaks Taiwanese was very very very very rude. I never met a single person talks to others like her.... I guess she must be his in-law or something....otherwise he must already let her go.... poor guy..... read more

Dr Lin is very nice and responsible, but his staff(wife) Is very rude. She is afraid you will not pay. Even though I have insurance and pay the co pay up front, she still want to have a copy of your credit card. read more

Great experience in getting the Green card medical exam here. Highly professional, timely, polite and know the paperwork & procedures really well. Came here after a really crappy experience to get our medical exam and having spent couple of hundred dollars. The experience here was really good. Dr.Lin was patient through the process. Highly recommend this facility for GC medical exam. read more

Bottom line: Quick, friendly, and effective service. Do not get discouraged by the rude receptionist on the phone (you will know which one). I chose this practice at the last minute for immigration medical exam because I read horrendous reviews of the doctor I was supposed to see. The receptionist who has a Chinese accent is definitely rude like the others have said and I agree that they should fire her because she was questioning me with an attitude whether or not I wanted to use my new last name (recently married) for the paperwork and if I should even make an appointment because the exam results would only be good for two months before submitting it to USCIS (I told her I am submitting my application within this month so it's no problem) while sighing every time I answered her questions. In the end, I told her that I will consult with my lawyer because she was starting to get to me! My lawyer immediately told me that I can definitely get it done today and that I should not listen to this woman because she is not a lawyer and she is giving incorrect information. The results are actually good for 2 years once submitted and I should use my new last name because I have legally adopted that name. Even when I told the receptionist that I was already legally married with this last name she was still questioning me about using it so PLEASE do not listen to whatever legal advice she says to you and consult your lawyer, if not the internet is a better source than this lady. BUT do not get discouraged by her because the actual receptionists who are English speaking are not rude and normal. Taiwanese doc was super nice and quick - the whole thing lasted 15 minutes excluding wait time which was only about 10 minutes. The paperwork was ready in two days. read more

The Chinese-speaking front desk had an extremely awful attitude. She didn't care whatever your requests are. She was very impatient and sounds like she had no enough sleep. What made things worse was that she hangs up on me. I would give zero star if I have the option. So rude! read more

It's a very efficient office. I came here for my Green Card Medical Exam. Normally the price for it would be varied depends on the doctor office. This office has decent price for it as I researched and called other doctor offices around to compare. The process was very efficient and they don't try to charge you more or they don't make more reasons to charge you. Came in on Wednesday and got the results on Saturday. read more

I am a past patient of Dr Lin. I am waiting for another 45 days for my new job's insurance to kick in. Today I started to have some weird symptoms as It has been a month since I had my medication. After explaining this on the phone, I was told by the front desk that they do not help people without insurance! On the bright side, I met a wonderful Dr. in Palo Alto who was more concerned about my health issues than just my insurance. I am now feeling considerably better and was "allowed" to use my atm card to pay for his services. It is a shame that a front desk person's denial could possibly kill someone in need of immediate help. So much for the Hippocratic oath......... read more

This is for green card medical exam (I-693). The process is very smooth. They tell you which vaccination proof documents are needed and you can verify over email before going in. Dr. Lin is efficient and I was done with the exam in 30 mins. I got the sealed envelope in 5 days. I was worried after reading the reviews but gave it a chance since it was cheaper compared to other providers ($215). Highly recommended. read more

Dr Lin doesn't deserve the 3.5 stars so I'm writing this review. He's very pleasant, efficient and professional. Sure his receptionists might not be the best (although the one I met was perfectly fine) but overall he's really great and highly recommended. read more

My whole families did immigration medical exam with Dr. Lin, every time the experience was good until today, I called to make an appointment for my dad's immigration medical exam, the "lady" who picked up the call sounds like really tired and can't catch her breath and RUDE!!! Because Dr lin will always mark the varicella vaccine for us because he knows that all Chinese had it. And I asked the "lady" if Dr. Lin will take care of varicella this time, she said "Of course not, we are not gonna help you save money!!!!!!!!!!!!!!!MY dad does have his own insurance and we don't care about take an additional blood test to check the varicella antibody. but what is that mean????? of course you are won't help people save money because all you know is money!!! From her attitude, I even doubt if the office has proper infection control. PLEASE do yourself a favor, and help other places for your money and your health...I choose not to go there because I'm afraid that lady will do something with my dad's urine test to mess up the result.... BTW: only the Chinese-speaking old lady is rude, all other English speaking staff is ok as well as Dr. Lin... read more

Bad attitude from the front desk woman. Not the mandarin speaking one. Went there for immigration physical examination. Everything goes smoothly until I talked to the fat latin/white woman. Her attitude talking to patients/customers is soooo rude. To that fat woman, remember we are customers and paid for the services and you are nothing but doing your job as a receptionist. Don't bring your bad attitude into your work. read more

Super bad service comparing early years. Don't recommend anyone to go there. Hard to schedule and hard to talk to Jackson anymore. It is a bit ridiculous. read more