If I could give less than a star I would based on my experience with this management company…read more I became interested in one of their properties in spring this year and it took until the beginning of September to get into the apartment. I could barely get in contact with them...I tried various different methods of contact and found the best method to actually reach someone was through Facebook messenger (sad). Every five or six attempts I attempted to reach them was given a response...fortunately for them there was no other locations in the area and i was pushing to get into the area. Fast forward three months after moving in, receive a letter from the landlord that he fired this company because the neighbors that moved in November wanted out of their lease and they had very similar issues as I did. Broken promises, lies, and lack of communication. But if you want them to represent you with those qualities...this is the perfect match. Maybe apartments aren't their forte and they choose to focus on those and rather just focus on the big fish like houses or something...but show some class and respect to people that are interested in properties! Will never work with these people again.

From the owner: Whether you own a large apartment complex with multiple units or a single home that you regularly…read morerent out, you have much to gain from having a property manager run the place. Managing tenants is no easy task, but with PMI Lake Country, you can leave your Canandaigua, NY property in our trusted hands and sit back knowing that all is running smoothly. At PMI Lake Country, our goal is to offer you the peace of mind that comes with knowing that your property is in good hands. We pride ourselves on superior customer service, and we hold ourselves to the highest standards to serve your needs. To learn more about our comprehensive property management services and how they can benefit you, call PMI Lake Country today.

Jesse has done great work for us for several years. One big project included bringing in topsoil,…read moregrading, removing rocks, and hydro-seeding. Routine maintenance has included occasional mowing and periodic applications of weed & feed and soil Ph balancers. Jesse is easy to reach by phone and he responds to every message. His work is top notch and shows excellent attention to detail. I recommend Jesse without reservation for any kind of landscaping, yard maintenance or cleanup work.

They did a very nice job tearing down an old retaining wall and regrading the front lawn and put up…read morea real nice reduced sized timber retaining wall I'm very satisfied with the work they did and their professionalism all at a very fair price I would recommend them give them a try.

don't recommend this property company. They don't believe in giving individuals a second chance…read more The past two places of residency I have paid my rent on time and at times, ahead of time. I make 3 times of what is needed to afford the property and because my credit score was a little low I was denied. I went through a divorce and explained that and now, getting back on my feet. And, in a program working on my credit. I'm quiet, very clean and take care of others peoples properties as if it's my own. That's ok, time will tell....

As a tenant living at one of their properties, I felt uncomfortable and on occasion unsafe by the…read moreway that they managed the property. They do everything in-house and cut corners so that they don't need to pay for adequate service/repairs.

Worst property management ever, including the broker, which is Curtis we try to take advantage of…read moretenants by creating ridiculous charges, and doesn't care if one of the properties have rodents highly don't recommend.

Curt is absolutely unprofessional and not equipped at all to handle a public-facing position…read more When he made countless errors in scheduling and finally showed up unannounced with city inspectors, he behaved in a manner that is unacceptable. I reminded him that per the lease, I was due 24 hours before any entry into my unit, and I needed that 24 hours to arrange time away from work, since I work from home. He got right up in my face and tried to intimidate me with his considerable bulk. He stormed off without another word when I was not persuaded by his icy glare and inappropriate proximity. Please be safe, do not interact with this man on your own: bring eyewitnesses.

My wife and I have worked with several real estate agents over the years, and Kyle is the best of…read morethem all. It was such a pleasure working with Kyle, who was always responsive and knew how to advocate for us with just the right mix of assertiveness and diplomacy. Kyle knows Irondequoit, having grown up here, which was important to us, as we were conducting our house hunt from Canada! When we began our real estate journey, we were looking into buying land and building a house, something Kyle himself has done. When it became clear that we could not control costs on a new build without getting in over our heads, Kyle seamlessly pivoted to showing us existing housing stock that met our needs. We worked with Kyle from Toronto. If we found something online that we liked, he would go and check it out for us and then let us know whether he thought it worthwhile doing a FaceTime tour. After a FaceTime tour, we would evaluate whether we had a chance to drive three and a half hours each way to see it in person. As we got to know Kyle and he us, we came to trust him so much that we felt we didn't even need to be there in person to make an informed decision. What we couldn't see, he would describe, such as the smell of the basement or the slope of the landscaping. He would advise us on the neighbourhoods and community amenities. In the end, we made one offer on a home we had seen in person and two offers on homes we had not seen in person. Irondequoit is a seller's market, so it was competitive, and Kyle gave us good advice on what to include in our offers, as well as gauging our enthusiasm for any given house. If we really had our hearts set on a home, we went all-in on the contract. But if we felt that it wouldn't be a tragedy if we were outbid, but that the house met our needs, we placed comfortable escalation clauses so that we would not feel like we overpaid for a house just so that we could outbid other potential buyers. Kyle's understanding of the strategic nature of contract writing was really helpful. Kyle is honest, good humored, available at short notice via text, phone, and email, and never tried to pressure us into anything. He never came across as if he was looking to close a sale as quickly as possible so that he could move on to the next client and claim his commission. His commitment to us as clients was extraordinary. If asked his opinion, he would give a measured response that convinced us he was always putting himself in our shoes. He took time to listen to what we wanted and never tried to upsell us on anything. If we ruled something out, he never showed us anything he knew we weren't interested in, ever. Kyle has excellent professional relationships with lenders, insurance brokers, real estate attorneys, and his many colleagues in the area who represent sellers. He also referred us to contractors, plumbers, roofers, electricians, and others in the building trades. He would reach out on our behalf and make introductions, and whomever he connected us with treated us with respect, professionalism, and integrity. You could not do better in Irondequoit than having Kyle Hiscock as your agent, advisor, and advocate.

My fiance & I recently worked with Kyle to purchase our home & we had a great experience with him!…read moreWith the current market, it took a bit longer and Kyle was very patient along the way, helping us with any questions and ensuring we don't lose hope. We highly recommend working with him!