we came to the St. Regis after staying at the Wyndam in palmas del mar and…read more irs been absolutely wonderful here. The people here are so accommodating; they have 3 restaurants on the property and they are all equally good. from formal to casual you can't go wrong eating at any of them. i'm a marriott member and had some points that i used for one night and im happy i took advantage of it. unfortunately they are converting the property to a 4 seasons and it will be far more expensive to stay here. The st. regis operates like a luxury hotel should. i would give it 10 stars if i could. i used the spa facilities and the massages we got were first notch. and jesselyn was a great nature guide that took us around the property. we are sad to be leaving.

For all that this St Regis offers, the website does a terrible job of showcasing it. So here goes!…read more For kids There is an animal shelter with dogs and cats and specialist who will educate you about the animals. There is a small farm with goats to feed. My young kids were delighted with this. There is a boathouse area with free kayaking, standup paddle boarding and inflatable playground. This boathouse also offers more high-tech water sports equipment for rent. For families There are adult bikes and children's bikes on the resort that are complementary. There are golf carts that take you from one area to another as everything is pretty spread out. For example, from the main gate to the hotel is a little less than a mile. Only two free breakfast are included with Marriott status. So if you are traveling with kids, you have to pay $22 plus tip for their breakfast every morning. They have a few sand toys to share out on the beach. The large pool area does have Shallow parts for children. For adults The beach here is gorgeous though setback many yards from the hotel. The pool does not have an adult only area that I know of. There is a nice but small hot tub. You have access to all of the spa amenities every day as a guest here. There is a small gym next to the spa and a larger gym called the wellness center which is about Half a mile from the main area. Food issues The main issue here as many other of viewers have stated is the lack of decent food selection. Sea grapes is decent but only open until 5 PM. Paro gets terrible reviews and is excessively overpriced Mediterranean food. However, an Uber from the hotel to Rio Grande is not expensive around $10 and they are good restaurants, but you must do your own research. I recommend Los kioskos de luquillo Which have many food options and it is basically a beach party scene better for adult adults than kids. Service and butler service overall were spotty. We were given incorrect information multiple times. Don't forget to take a ton of cash to tip-wish they would include this in the final bill. Loved the ocean view, comfy beds, and spacious bathroom. Overall a nice stay and would consider coming back if the food options improved a bit!

What an amazing place to stay! Close to the rain forest, food, restaurants, not far from old San…read moreJuan. You will need a rental car, great gold around the area.

We stayed at the Wyndham Grand Rio Mar hotel in Rio Grande, Puerto Rico for 5 nights in January…read more2026. We reserved and paid for an ocean view king room. Upon arrival, our room was facing a wall. To see the ocean we had to go on the terrace and crane our necks to the left hanging over the bannister. NOT an ocean view room. They really need to call these rooms partial ocean view. Then there would be no issue. I immediately went back to the front desk and asked for a different room. It seems there was not ONE other available room in the entire hotel, but they did promise to move us the next day. We could not unpack. Made me crazy and uncomfortable. The next day we were promised a room between 11-2. And by 2pm we'd heard nothing so we went to meet the front desk manager at 2pm. She assured us the room was being prepared. It was!!! We finally had a beautiful king room facing the ocean and not over the kiddie pool. Krysia was wonderful and everything she said came to fruition. Can't thank her enough for her support. There were definite differences between the two supposed ocean view king rooms. The first room obviously faced a wall not the ocean. But it also lacked amenities that were present in the 2nd room such as really cool lights on the side of the bed that light up when you pass by. Great for the evening when going to the bathroom! There was a small (not real) plant in the bathroom. There were more towels present. There was a love seat sized couch not a chair. The sliding glass doors to the terrace were larger. It's possible the ceilings were higher too. Small measures but noticeable. The Tiki Hut near the beach and pool is great and we had lunch there everyday. We saw people enjoying the cabanas and the individual service they receive. The beach area is my spot. Always chairs and umbrellas available with staff to set you up. We have been to this hotel at least 6 times over the past years and have found the restaurants good and the service friendly. Housekeeping staff is accommodating too. Review just went from 4 stars to 3. Upon checking out they tried to charge us extra taxes. We pre paid the entire amount at time of reservation which included room and taxes and resort Fees. Why the up-charge at checkout ?

We came for breakfast and everything was delicious! From the coffee, to the à la carte menu, to the…read morebuffet. Service was spot on and can't beat the view/ambiance...

This part of the St. Regis resort. As the only food option open during the day, this restaurant is…read moreyour only choice for a long time. Took a long time for us to get menus and the check in the main eating area, but the bar area was super quick and service was fantastic there. The only food I would really recommend or go back for would be the ceviche (soaked in lime, little bit of spice), and the specialty coffees. Otherwise it is what you expect from overpriced resort food. The menu is pretty short. The low stars are for price, the so-so food, the birds & bugs trying to eat your food at the same time as you, and the slow service outside. Highly recommend sitting at the bar and telling Christian hello! He's lovely and the drinks were superb.

If you're traveling to Puerto Rico, BOOK KEITH AND HIS TEAM--NO QUESTION!…read more Keith and his team at Luquillo Beach Taxi were the reason our entire bachelorette trip was beyond spectacular. With a group of 10 girls, our biggest concern was finding reliable transportation, especially since Ubers are not easy to come by in Luquillo Beach. Thank goodness we met Keith on our first night--seriously, we all agreed he was sent from above! From the start, Keith went above and beyond to accommodate us. He was there for every single ride we needed, always on time, professional, and incredibly personable. But beyond that, he brought the energy, the laughs, the best music and the best vibes! He wasn't just a driver--he became a true friend to all of us. Keith made sure we felt safe, cared for, and stress-free the entire trip. He had the best recommendations, helped us plan our outings, and even surprised us with Puerto Rican souvenirs we'll cherish forever!! He even handled our chaotic airport departures--everyone had different flight times, one friend's flight was delayed until 4 AM, and Keith still showed up with a smile, ready to take her 30+ minutes back to our Airbnb. This man is a legend. If you want a seamless, fun, and truly blissful experience in PR, Keith is your guy. We love you, Keith--we'll be back!!!

My group had an excellent experience with Luquillo Taxi. Keith drove us from SJU airport to Ceiba…read moreferry terminal and did the return trip a few days later. He was communicative, polite, timely, and had advice for us about activities to do on our trip. I would absolutely recommend Luquillo Taxi!

Stellar all around. I used this company 3x during my stay - perfect service, friendly staff, fast…read moreresponse, reliable and family owned to boot. Shawn, Rita and Luis helped with Bio Bay trip and to SJU from east coast of island. Could not be more pleased. Strongly recommend.

Calle do last minute for transportation to airport. Excellent service, fair prices and comfortable…read morevan. Will absolutely use them again!

Three of us stayed two nights here. Overall I enjoyed our experience!…read more PRO: -huge room with high ceilings and a spacious living room section. This lets us spread out and not feel claustrophobic. Love this! -the grounds are beautiful, with lots of fountains everywhere and the coquis singing at night. Just lovely. We also enjoyed walking to the beach and seeing baby needlefish (just be careful as these things can jump and pierce soft tissues) -appreciate the welcome drinks -there was coffee and tea and a mini fridge; all appreciated -location was pretty good; it's a short drive to El Yunque and Luquillo Beach CON: -the shower was... not installed right. For some reason, the entire shower wall installation came right out when my aunt was taking out the handheld shower head. We called in as we did not want them to think we broke anything, plus, you know, we wanted to use it safely. To their credit, maintenance came quickly and fixed it. But a minor complaint was our nights were disrupted for about an hour for what was the hotel's fault and there was no compensatory apology. I would've appreciate some breakfast credit or waiving our parking fees. Alas. -they made a mistake with our parking and it was a bit annoying figuring out our in and out privilege. Had to spend about twenty minutes sorting that out. Overall, a pretty property that's a short drive to El Yunque and Luquillo. It was pleasant and convenient and I'd stay there again.

Disappointing Experience!!…read more The property and views are undeniably beautiful; however, that was unfortunately the only positive aspect of our stay. Considering the high cost of the resort, the overall experience did not meet expectations and was not a good value. The additional fees throughout the resort only added to the frustration. Daily resort fees, taxes, and service charges on food and beverages were excessive, and a 16% gratuity was automatically added to every purchase, including individual drinks. Given the already high cost of staying at the resort, these charges felt unreasonable. Unfortunately, the guaranteed gratuities added to nearly every purchase also seemed to contribute to the lack of attentiveness and professionalism from many employees. From the beginning of our stay, the service was consistently disappointing. Staff members often appeared disengaged and unhelpful, communication was poor, and requests took an excessive amount of time to be addressed. On several occasions during our stay, employees drove past guests in empty golf carts without offering assistance or even acknowledging those walking around the property. Unless guests specifically stopped them to request transportation, assistance was rarely offered. The dining experience was another major disappointment. During a visit to the steak restaurant with a group of four, we waited over an hour for our meals. My husband ordered a medium-well steak but was served the incorrect dish and ultimately received an overcooked well-done steak instead. Additionally, the food was excessively salty and lacked quality overall. Despite ordering only four entrées, the final bill exceeded $400 after mandatory fees and gratuities were added. Given the pricing, both the food quality and level of service were unacceptable. Another major disappointment was the beach itself. Although the views are beautiful, much of the beach was not swimmable due to excessive seaweed. The resort also offered very limited entertainment and nightlife despite advertising activities and live music. In the evenings, the property felt unusually quiet and lacking in atmosphere, which further contributed to the underwhelming experience. Overall, while the resort benefits from stunning scenery, the poor service, overpriced dining, excessive fees, lack of entertainment, and disappointing beach conditions significantly diminished our experience. Based on our stay, I would not return or recommend this resort.

We visited family staying in the area, so I'm only going to comment on the beach because that's all…read morewe used. It's a beautiful and peaceful beach! Everywhere else had big rip tides, we'd almost given up getting in the sea! It has a silty bottom like an estuary but nice to float in about waist deep. You do have to walk across a field to arrive at the shore but it's easy, not necessarily accessible for those with limited mobility. We did drive to the beach parking lot. There was plenty of palm trees for shade and not busy on a weekday.

I'm going to give this resort a 4 star! I really enjoyed my time here and wish I never left! Lol,…read morewhy must vacations be short?! So I loved my room because it was spacious and accommodating. I did not like that the only outlets to charge or phones was under the head board of the bed, so we had to pull the mattress to connect our phone chargers. With that being said, the resort is lacking on modern stuff. I wasn't a fan of the coffee machine because it didn't pour the right amount of coffee. TIP: pour one cup at a time and not two. Breakfast at cafe soleil was amazing! There were two days where the servers were "ok" and the rest of the days where our server were amazing! The food is amazing and they always have a different specialty everyday. I wish they served the crepes guava and cheese everyday lol. The pool is amazing! I loved it! The only thing that prevented this review from being a 5 star is the service at the bar. The bartender acknowledged me and told me to wait. A father and son came at the bar and she attended them completely disregarding me. I was waiting for her for 10 minutes as she finished making drinks for other customers. I just swam back and didn't order anything. They don't have servers to come by and ask if you want a drink. Also, it was ghetto that they used pandora to play music. You would think a resort would have their own station or at least pay for pandora so that the commercials didn't play. Parking is perfect. No complaints!

We have used this service dozens of times over the last few years, we travel to the island about…read moreonce a month. They are very professional, the communication from the office and the drivers are excellent, vehicles are very clean and new. Very happy with this service and highly recommend them.

Easy to book and phenomenal customer service!…read more I booked my rides from and to the airport for this upcoming week. Online was easy and got quick confirmations of my rides. Unfortunately, I had to cancel the trip, but spoke with Naomi Sanchez who was able to cancel my reservations with no charge to me. She was extremely friendly and professional. When I have to fly back to PR, I will definitely be contacting PR Green Transportation due to their excellent service. If they treat a customer this well on the phone, I would assume the rides & drivers would be just as good, if not better! Thank you for the positive experience!

We had a terrible experience with Julio C. on June 9th. 99% of my reviews are 5 stars. So, I made a…read moresimple request to stop somewhere on the way to my destination. Mr. C. said he would NOT stop where I wanted to stop; and, that he would stop elsewhere. What an awful experience; and, it was incredibly awkward and unprofessional and creepy at the same time. I was worried he was going to just let us out on the public road with our bags. Never again! Do what you are paid to do; and, do it with respect and professionalism.

Very professional and responsible. Quality service, polite driver who was very savvy and knew all…read morethe shortcuts.