I was just there 9/2/25 the worst massage ever she actually hurt me and when I said something she…read morelaughed Do not recommend

Cheap and relaxing! The office space the used is divided by curtains so not much privacy but great…read morefor a quick foot massage

Today was my first massage by Laura and it was infinitely better than any other I have had before…read more I used the YELP option to message the business & I got a reply from Laura telling me she had an opening & it was mine if i wanted it. This isn't a big chain with a flat screen tv in the waiting room, however, from the moment I walked in Laura radiated warmth and comfort. She introduced herself to me and asked a lot of questions to understand what my concerns were and what I needed. She made suggestions yet wasn't pushy or domineering as some of the local competitors tend to be. It was all about my personal comfort. Her studio is clean, relaxing, fragrant and the perfect space in which to get out all of the kinks. I hurt my lower back this week and it not only knocked me out of commission with my regular routine, but it made the rest of my body tight and achy because every muscle was over compensating for my aching back. Laura did such an amazing job on me, I felt like a million bucks after. On a side note, Laura practices Reiki. I am not even going to pretend to know what that is, but she said two things to me about my root & heart chakras that were so spot on that it was actually mind blowing! It is hours later now and I'm still thinking about what she said - she has an amazing intuition and is deeply perceptive. The massage was epic and I will be back as soon as possible for another. A five star experience!

Excellent massage! Laura was really great. Very relaxing and calm. My neck, shoulders and back were…read morejust in need of some help. I had a Swedish massage and felt so much better after. Laura listened to my concerns and addressed them perfectly. Would highly recommend and cant wait to go back.

First time here, but won't be the last! Our nail technician recommended this spot. We did a couples…read moremassage for $180+tax (+cash tip) and it was amazing! Probably the best massage I've ever had. The room was very clean and relaxing. The therapists are professional and thorough. You can request soft, medium, firm, or deep pressure. We chose firm because we have a physical job and really needed to work out some tension. We can't wait to schedule our next appointment!

I have been going to this location for a long time but never left a review and I think it's about…read moretime because they deserve it. There are a lot of spas now in Cherry Hill. I have tried many of them and most are just lousy. New Rose Spa is always fantastic. I have chronic aches and pains and the managers are always helpful and communicate to staff clearly what areas need to be focused on. Staff check with me during the massage to see that pressure is correct and to ask if they are on the right track. Everything is very clean and I highly recommend to everyone!

Nice. I got a gift certificate for my birthday. It was very relaxing. A bit expensive but free to…read moreme. So thanks kids.

I was booked for a massage with Caitlin, who upon greeting me, clearly looked as though she wanted…read moreto be anywhere but at work. She proceeded to take me to a frigid room, where she asked "what do you want." I told her I was four months postpartum and wanted a massage preferably laying on my side or back, to which she told me "I am not trained to do massages on the side or back" and stated she had the client face down the entire time. Having had massages done for over 20 years, I have never heard of a masseuse who is hired untrained to perform massages unless the client is solely on the back. Nor have I heard of a spa who books massages without specifying that the masseuse may be unable to do a massage at all if you are unable to lie on your stomach after you inform them you are postnatal from a c section. After I told her I guess I would cancel the massage because she kept shrugging stonefaced while telling me "I just can't do it," she promptly left the room and began gossiping with another masseuse down the hall. I literally had to call out after her "can you at least show me the way out?" given the lack of exit signs in Spavia's dark hallway. Caitlin rolled her eyes and sarcastically asked "you are not going to change into your clothes?" and I told her I needed the locker room. She wordlessly showed me the way before rolling her eyes again and stalking off. Please avoid booking with this woman Caitlyn and Spavia in general. Also, Caitlin came to collect me at 12:59pm (though I could hear her chatting with someone in the hallway well before then) so that my 1:00pm appointment time could start ticking away while she led me to the room, did intake, have me get ready, etc. No waiver or paperwork regarding massage goals was done at all, though it is unlikely she would have reviewed it anyway. I would also avoid this Spavia location for safety reasons.

Kyle is caring and respectful of boundaries while being nurturing, intuitive and empathetic.read more

Kyle is brilliant in his understanding of touch and how it is intrinsically linked to emotional…read morewholeness and harmony. I have had cuddle sessions with Kyle for years. His safe, affirming affection has helped me to reconnect with myself as a child, and his counsel and coaching has facilitated a lot of healing for me on a deep level. He is a rare find! Thank you, Kyle!

Took my mom here for a massage. Similar to another post... her body hurt more after the massage. It…read morewas not relaxing at all. Also when she asked if the sheets were clean, they told her if she wanted clean she should have stayed home. Rude and gross.

I am not one to ever speak negatively on a service, especially in a public setting, but I am very…read moreunhappy with my experience. The reason I am even giving two stars is because the location was very clean from the time you walk in. I also appreciated that she took me fifteen minutes early. I unfortunately cannot speak highly on the massage. I was REALLY disappointed with it for a couple of reasons. Firstly, it felt INCREDIBLY rushed throughout the entirety of the process. I completely understand that there is only one hour to do a full-body massage, but that doesn't mean you can rush to a point where I am unable to even relax. I have received many one-hour, full-body massages in my life and this one felt like I was being massaged by a very inexperienced person (although I understand she is licensed). Secondly, the experience felt very unprofessional, as if there was no rhyme or reason to what was happening during the service. Cindi mentioned a couple times that she was physically tired from the holiday rush, so I already felt shortchanged. Regardless, please do not charge $60 for a service that you cannot perform to your best ability. If you know I'm paying and you don't feel your best, please still take your time and try to provide a relaxing experience. The whole experience felt very chaotic and I felt very taken advantage of. I feel terribly writing this review, but for $60, I must say it's not worth it. I normally will tip no matter what happens (bad haircut, bad nails, bad food service-- because I do believe in tipping and in treating people well), but I was truly so disappointed and confused as to what I had just experienced that I simply could not add more than a couple dollars additional tip.

Yes. She was super friendly!!! She asked me if I was okay throughout the massage. Ameelah was…read morenice. It's my birthday so I needed a good experience.

I wanted to give this business a second chance before leaving a review, but unfortunately I've now…read morehad the same issue twice. On my first visit, while I was pregnant, I booked a scalp massage. Instead, I received what seemed to be a pregnancy back massage. I tried to explain to the therapist that it wasn't the service I had booked, but there was a significant language barrier and she didn't seem to understand. The receptionist apologized afterward and encouraged me to come back, assuring me that next time I would receive the treatment I had actually booked. The massage was still pleasant overall, so I paid, tipped, and decided to give them another chance. On my second visit, I booked a 90-minute Lomi Lomi massage and a 30-minute scalp massage. From the beginning, there seemed to be confusion about my booking. The therapist only referred to the 90-minute massage, and I had to repeatedly show her my booking confirmation to explain that I had also booked the scalp massage. I specifically chose Lomi Lomi because I prefer a gentler, flowing style of massage and do not enjoy very deep tissue work. However, the therapist immediately began using very deep pressure, particularly on my back. I repeatedly asked her to go softer and asked whether this was the Lomi Lomi massage I had booked, but it became clear that she did not understand what I was saying. While some parts of the massage, particularly my arms and legs, were enjoyable, the work on my back was quite painful and not what I had requested. At the end of the session, the scalp massage I had booked was not provided at all. When I raised this with staff afterward, another employee attempted to translate, but the response was essentially an apology followed by being ushered out the door. The therapist repeatedly said sorry and was friendly, but there was no real attempt to address the issue or offer a solution. What makes this particularly disappointing is that this has happened on both of my visits. The staff are polite and the massages themselves are not terrible, which is why I have continued to pay and tip. However, when customers are paying for specific treatments, they should receive the services they booked. The ongoing communication issues and repeated failure to provide the booked treatments make it difficult for me to recommend this business.

I had a massage with Winnie today. First and foremost, it was the best massage I've ever had in my…read moreentire life. She was thorough, communicative, extremely intelligent and so wonderful. I left feeling like a million bucks. Truly. However, above all, she had the KINDEST heart. You could feel it radiating through the room. I live 40+ minutes away and have approximately 5-6 Massage Envy's closer to me, but I will always make the drive for her. She just warms your heart. On top of that, the entire staff is just so insanely personable. They're all SO kind and easy to talk to. Whoever does the hiring here should give themselves a huge pat on the back. This location and its staff is unparalleled. I'm so grateful for my experience and I will be back a million more times. I cannot recommend THIS location enough. Especially Winnie. She deserves the entire world and more. Truly.

Massage Envy is by far the best massage parlor I've ever been to.. hands down. I've experienced…read moreeverything from a deep tissue session with a skilled therapist to more relaxing treatments, and every visit is top-notch effort. The staff strike the perfect balance between professional yet friendly, to making conversation enjoyable without ever being intrusive. The atmosphere is incredible, too. The subtle aromas, the calming rooms, and the overall vibe make it easy to completely unwind. Such that I've actually fallen asleep during a few massages because they were just that good. Nothing I've ever tried compares to this place. The only reason I ever go to other locations is budget, because if I could, I'd come here every single day. Truly five stars!