The primary care physician that I had used for the last 30 years recently closed his practice. My…read moredaughter suggested Dr. Zane Cooke, MMC. I am so glad she did. My first visit was with his PA, Cassidy Crawford, and she was fantastic. I saw Dr. Zane Cooke for the first time yesterday and was completely impressed. Dr. Cooke spoke with me about my lab results in a sincere, unhurried manner. We discussed my medical history, and he genuinely seemed to care. Dr. Cooke is a credit to his profession. I also want to mention his nurse (I feel bad that I do not recall her name). She was professional, nice, and efficient. So glad my daughter suggested him.

I would recommend everyone stay away from MMC…read more I've been battling with both their billing department and my doctor's office over a bill for nearly five years after a procedure. They are now trying to charge me $300, even though I never received a bill during that time--either through the patient portal or by mail. I don't understand how a patient can be billed five years later with no prior notice. I asked if they would waive the balance since it was never communicated to me, especially considering that I have always paid every other bill I received. Every other balance has been paid timely. They refused. To make matters worse, my doctor's office is now refusing to see me until the balance is paid. As a result, I can't get a medication refill or a procedure that I need. I've spoken with both the billing department and my doctor's office multiple times, but instead of helping resolve the issue, each department just passes me to someone else. No one takes ownership, and nothing gets resolved. I'm exhausted from being given the runaround. Based on my experience, MMC's billing practices and lack of communication have been extremely disappointing, and I cannot recommend them.

.paid 5000 dollars for knee stuff ....did very little good..... they don't returned you money when…read moreit does not work....get a real knee replacement it works ...... I had 2 knee replacement.....no pain now...walking great....go to TOA.....and enjoy life again . Wish I had done sooner....

Came to Magnolia Medical to check out their options for surgery free knee therapy. Everyone was…read morevery nice and helpful and they had a number of good recommendations, but I think they are a tad overpriced for the temporary relief they are offering (just my personal opinion), I'm sure that it's worth it for many, just not me...yet

Son had a physical at this location at the end of May. Needed a form signed confirming this…read morephysical and they charged $20. Charged a fee to sign a form for a physical that they performed. Took all of 3 seconds. Not very customer service oriented especially when no patients were waiting. And then received an appointment notification to my email at 1:20 for a 1:00 appointment that I didn't make as I walked up to the desk to get his form signed. Sounds fraudulent especially since the patient was not seen!

Horrible experience. The np is rude, unprofessional and lacking medical knowledge. We were there…read morefor a meningitis booster shot for my 18 yr old to live in the dorm. We stated that when we registered at 9am. One person was in front of us at that time and we waited until 10 to be seen. We were called back to be told that the np had no idea what shot to give. Clueless! And extremely rude! She should have told us that at 9 when we came in. Very poorly run clinic. Do not go there!

I have been going here now for 4 months. Since we first moved here in April 2012. I see Dr. Eller…read morehere, and I couldn't be happier. He is kind, very understanding, patient, well educated and takes his time with you, listening to all your issues & concerns. I am very lucky to have found him! I think out of ALL the family doctors I have seen in my adult life, he has by far been the best. The staff is kind and really take care of you. Every time I ever called to address a medication concern or refill they get right on it! They are efficient and really provide amazing service!!! The nurses are sweet :) Oh, and when taking blood, they rock! Never hurts...they have magic needles I think. lol! They have a great team here!!! Again, very happy here!!!

WOW! From Danielle's huge smile at the front desk, to Shannon to took my vitals and then Dr Eller's…read moreN.P Krista I was just blown away by the abundantly friendly ladies who make this huge place operate not only smoothly, but heck, I was seen EARLY!!! Never seen any office run ahead, much less one of this size!!! I was beyond comfortable, feeling like they had all known me for years even though I was a first time patient. Pricing was very reasonable, and they seem to make follow ups or a change to an RX as easy as a phone call.

Worst place ever they charge you. Tell you to go to the emergency room. They need to put a sign up…read more No pain medicine for people that's in pain. Majority of people going to urgent care. It's having some kind of a pain problem. So let's blow your liver out with antibiotics. They don't tell you that. Stay away

We've been sitting here now for 3 hours past my mother's appointment time, they claim to be busy…read morebut they are not! If you're sick or hurt do not come here or you will wait forever for no reason!

I have been going to HFM for three years now and have had nothing but fantastic experiences. Great…read morePhysician's Assistant, a very kind staff, and compared to many urgent care places, even when you have to wait, it's not that bad.

I have been going to Hometown for over a year, and I have not had a bad experience. Dr. Burton is…read morea wonderful PA and listens to you. The office staff are so nice and understanding. I would recommend Hometown Medical to anyone that needs a PCP that listens to you.

I never expected to be writing this, but after five years as a patient of this practice, I feel…read moreit's important to share my experience. I've been a parent for ten years, and for the last five of those years, we have Silver Hill Medical Clinic as our primary care office. Anyone who knows me or has followed me for a while knows that when I find a provider I love, I am incredibly loyal--and that I am also a very strong advocate for my children. I don't take speaking publicly about medical care lightly !!! We began seeing this practice at the start of COVID, and Dr. Sandy became my trusted primary care provider. She walked with me through two second-trimester pregnancy losses, the mental health crisis that followed, and many deeply vulnerable seasons. Over those five years, this office has seen all four of my children, including multiple visits when they were infants and toddlers. I always felt heard, remembered, and genuinely cared for by Dr. Sandy herself. Unfortunately, a recent experience with the office staff completely shattered the trust I had in this practice. When I called seeking care for my 10-month-old--who they had turned down earlier that day when my husband brought her in. (But she had been seen at this office just weeks prior). I was told they "do not see children under two" and that this has always been their policy. This policy has never once been communicated to me in five years of care, despite clear medical record proof (posted public and pinned on my personal page) that they have repeatedly seen my babies and young children. When I expressed my confusion and frustration, I was repeatedly told they had "made an exception" at her recent visit, even though this was never mentioned at the time. The staff showed no empathy, insisted the policy had always existed despite the documentation, and ultimately hung up on me. If this truly is their policy, I can respect that--but being turned away without warning, CONTRAINDICATED BY YEARS OF RECORDS, and treated with such dismissal was incredibly upsetting. What has been most painful is the complete lack of follow-up. After years of loyalty and deeply personal care, Dr. Sandy did not call, did not message me directly, and made no attempt to address what happened outside of the message you see below. I waited through the holidays, hoping to hear something. I never did. Even a brief portal message was unsigned and impersonal. Losing a provider I once loved and trusted is devastating. We will not be returning to this practice, and I can no longer recommend it--especially to families with young children. I'm sharing this with documentation so others can make informed decisions about their care.

Wonderful Dr Office!!! They take real good care of you!! Last minute pop in, or scheduled…read moreappointment. They will treat you just the same! Love this place!

This is hands down the best VA facility I've been to. They provide dental care, they have a great…read moreoptometrist. I have even visited for urgent care. My nurse and office team have lot of experience. They seem to genuinely care.