I saw Daniel Cooper MD in December 2024, and I'm incredibly grateful for his care. Seeing a…read moreurologist at my age was very scary, but he made me feel comfortable, listened to, and reassured the entire time. He was honest, straightforward, and calming, and when I became emotional, he took the time to make sure I was okay instead of rushing out. He treated me with kindness and respect and never made me feel judged. I truly feel God placed him in my path during a very difficult time in my life. The drive was worth it, and I highly recommend him to anyone looking for a urologist who genuinely cares.

0 stars. Their phone line almost never works. When it does work they don't answer. When they do…read moreanswer they ask you questions about your symptoms and say they will give a message to a provider and will call back. They do not call back. When I call back days later (trying to be patient and polite) they don't believe me saying I never left a message or they never got a message. Then they never have appts available. The nurse speaks so rudely and gets defensive. I have the phone record to prove my calls she said I must be calling before 8am if the line won't ring, my call log clearly shows 8:00 and 8:01 and 8:02 and so on I can try this for days with it never ringing just an automated message that doesn't connect. Even for days calling at 11am and 1pm on weekdays. I wish I recorded my call Monday when their representative asked my symptoms and said a message would be sent and I'd receive a call back, I have two long call logs that day. I also asked for my (urgent) prescription to be sent to a CVS instead of Walmart and they never did or wrote it down even though she asked me for the address and phone number and spelled it back. They take forever for prescription refills, I mean forever. I've been dealing with them for about 8mos. Honestly the worst thing and last straw for me today was the snarky rude person on the phone that acted like it's not her problem that their phone person never gave her my message and implied that the conversation never happened. Now they have promised to call me back today to schedule the next available appt. I doubt it will ever happen. And if I call back to say hey nobody called? They will say "oOh nOt My FaUlT i NeVeR gOt A mEsSaGe To" I've gone to a lot of Dr offices, this place takes the cake in the WORST. Save yourself the hassle, go somewhere else.

Best doctor in America. He is honest, he is truly good doctor. Amazing. Doctor not only helps me…read morebut also to my husband. Some people writing bad review about office job or front desk, but I'm writing about the quality of his work, he is a mediation! Smart doctors don't have time for talking, talk is cheap - better results after operations! And he is the one smart talented doctor. I'm foreign and I moved to Arizona for help from Dr. Roscoe and he did help to us. .

Dr. Nelson has treated my husband for many years. I have left reviews in the past, so this is an…read moreupdate and additional recognition. Once again, an emergency room visit resulted in a call to Dr. Nelson for help. The ER doctor was also attentive and did all she could. She communicated with Dr. Nelson and he was, as always, responsive and helpful. There is no arrangement of words to express what Dr. Nelson has done for my husband over the years. Recognition also to Ann! Ann is more than just the 'surgery scheduler'- she made the time to come out and speak with me and bring her skills to answer questions around a new surgery. It's been challenging to wait (several years) for a surgery that has potential to bring relief for my husband. Ann was absolutely right on the problem. Without her involvement, from her critical scheduling position, we would not have known about recent changes. She took the time to go beyond anything we could have anticipated. Thanks to her involvement, my husband is now able to schedule the long-awaited surgery.

Dr. Friedman is the best. She made both my mom and I really comfortable about my sons surgery. She…read moreexplained everything she was going to do to him. 15 minutes into his surgery she came out and told me that his surgery was a little bit more extensive than she thought. I will highly recommend her to anybody who is in need of a urologist.

Bedside manner is awful. She laughed at me when I asked questions and was very dismissive. Two…read moreweeks later dealing with worse symptoms and can't get into another doctor for 2 more weeks. Don't waste your time or money on this one. I wish I could give her 0 stars.

Recommended by a friend. It was a great experience. The staff was really good. Dr. Byrne was…read morevery competent and explained everything she was doing/suggesting very clearly. The only issue I have which is not good is that I have yet been able to call them and get through to anyone. It has always been leave a message and we will probably get back to you by the end of the day. This is not a good look for an office. While the people are good once you get in the office, there seems to be no way to contact them if for example, I have to change an appointment for the same day. Great office.

Everything was done promptly when checking in and very nice staff throughout the appointments. Dr…read more Lauren Byrne is a highly rated Urologist practicing in the Phoenix, Chandler, and Gilbert area, and is famously recognized as a multi-year winner of the Phoenix Magazine "Top Doctor" award. She is only one of two female urologist in Phoenix and she's exceptional. Highly recommend!

100% professional staff and as good an experience as I could hope for, given my personal physical…read morepeculiarities. Dr Kaye is great at keeping his patients calm and relaxed during a nervous-making procedure (guys, if the thought of someone going into your dangly bits with sharp things *doesn't* put you on edge, I don't know what to tell you). 72 hours post, I'm pretty much pain free with no bruising or swelling. Thanks, PV, you guys are the best.

Quick, professional service. My husbands appointment was very quick and they were great. Scheduling…read morewas easy and the doctor was very knowledgeable.

AVOID. Lost referrals. Deny they accept insurance. They call me RE: referral - oh do not accept…read morethat insurance. Oh we operate multiple businesses here. Other biz accepts that insurance. Appointment goes OK - DOCTOR IS GREAT. Incomplete orders to medical facility. No pain meds @ Rx - another follow-up. Another call to schedule follow-up appointment - forgot to schedule. Unsure if this is "in play" here, but more and more medical practices are nothing more than shells macerating for some conglomerate. Doctors are employees without any ownership or oversight for the staff. Staff turnover is horrific with least cost apparent. There is a valley urology multi-location practice than worse than this. But my opinion a race to the bottom.

I saw Dr. Zhubii on 2-11-2025 to discuss surgery for my frequent diverticulitis flare up…read moreHe explained why surgery would benefit me and I agree to this procedure He explained it would take around two weeks before someone would contact me from his office I did receive a call from staff around a week and a half later to find out what hospital and date would be best for me. It has been 4 weeks since my office visit and I have not heard from Dr. Zhubi office. I don't feel confident dealing with a surgeon or his staff that do not follow up or communicate with patients. This doctor and staff have lost my confidence and I will seek medical care elsewhere.

I can't express how amazing Dr. Ahmed Akl and his staff are…read more I am 2 weeks out of surgery and it's the best thing I ever had done. I get to the hospital everything was like clockwork. Everything was on time. I had the best nurses. Of course I had the best doctor. Dr. Akl is life-changing.. I put off having the surgery because I didn't know what to expect. I didn't really know what was going on. 1st appointment he went over Everything made me feel so comfortable while educating me at the same time . Appointments- upon arrival I never had to wait longer than five minutes. Staff helps with insurance , questions plus anything else you need

Dr Akl is a wonderful Dr with a pleasant bedside manner. Most importantly, he fixed my bladder…read moreprolapse and I feel amazing. Alexis is his PA, she is also excellent. I would highly recommend this team. ​

As a former patient, I would say that there are better Urologist's out there. He is a little behind…read moreon the times. He also seems very rushed the times I have seen him.

Had an excellent experience here. Dr Fishman from the beginning was professional and explained the…read moreprocedure of the vasectomy. The office staff was excellent and answered my insurance questions. The procedure went great with little to no pain. I would definitely recommend Dr Fishman and his office!

On Jan. 7th, I had two appointments scheduled. The reception at this first check in- wonderful…read morestaff! Easy check-in process and happy to answer any questions I had. The first appointment was an ultrasound to check my kidneys and bladder. I arrived with a full bladder, as I had been instructed that I would need to provide a urine sample. However, once I was taken back for the ultrasound, I was told that my bladder needed to be empty, after I had already consumed a large amount of water prior to my appointment. The ultrasound technician she was wonderful--very kind, professional, and easy to talk to. After the ultrasound, the technician walked me next door for my cystoscopy procedure. At this reception desk, the staff appeared overwhelmed. One staff member was having a loud phone conversation about being unable to accommodate a request and something about there should be different colored patient folders for each day of the week to keep things more organized. I was then given a wristband and asked to sit down to wait. While seated, I noticed that the name and date of birth on the wristband were not mine. I immediately returned to the desk and was told that the wristband was for someone else who was scheduled for a vesicostomy. The receptionist then corrected the error and replaced it with the correct wristband. When I was called back, I was asked if I was prepared to provide a urine sample, despite being instructed earlier, prior to the ultrasound, that my bladder needed to be empty. This was confusing, as the instructions were inconsistent. During the cystoscopy, I was fortunate to have a very kind and reassuring nurse who thoroughly explained the entire process and provided comfort throughout the procedure. Dr. Desai was also wonderful. The procedure was quick, and he allowed me to watch the screen so I could understand what he was doing and what he was looking for, which I appreciated. I did provide a very small urine sample on January 7th and am hoping to be contacted soon regarding the results. I did try and write the review on the link I was emailed but it read too many characters. So I logged into the patient portal and there is not a link to contact someone there. So, I hope they see my review on Yelp.

June 9th, 2026 update. Arizona Urology Specialist has some awesome doctors, nurses, and office…read morestaff. My service has definitely been 100% perfect. However...... and this is huge. The overseas answering service they use for appointments is awful. I would rate them a zero for communication, scheduling, calling back in a timely manner, hard to understand and just a waste of time. AUS probably loses a lot of customers, because of their answering service. I'm updating my review from 1 star to 4 stars in hopes that I NEVER have to use the answering service again. I complained and bothered them so many times I have direct lines to the people I need to talk with.

I've seen Dr. Tay several times over the past six months for prostate cancer, and my experience has…read morebeen very different from some of the other reviews I've read. While most people seem to agree that he is extremely knowledgeable--and I do too--I've also consistently found him to be pleasant, attentive, and willing to take the time to answer all of my questions. In addition, every staff member I've interacted with has been polite and helpful, and my appointments have all run on or close to schedule. Overall, I've had a very positive experience.

Dr Tay has handled our career for 6 years. He forgot to…read moredischarge my husband firm the hospital. I had a followup from surgery waited in exam room 2 hours so I left. I had a trial surgery PA removed devices implanted in me. Dr Tay didn't even pop in room to check things out. Scheduled for pre op before permanent surgery. Again I waited an hour and in comes PA. Why would I want to see PA. Hes not cutting me open inserting foreign objects in my body or closing me up. I NEEDEDTO SEE SURGEON. I went back the next day. Spoke to Dr Tay re.inded him of above message and he told me maybe I need to see a different urologist. That wasn't what I wanted. Very disappointed with him.​