I went a couple of weeks ago when this air quality situation happened with the unusually high…read morepollen levels, as I had developed somewhat significant allergy induced asthma. Things were being done very efficiently because there were a handful of people there when I arrived but my wait wasn't very long, and the medical assistant and the NP were very nice and didn't act rushed at all. I have a pretty complicated underlying health situation, and the NP listened carefully and we agreed on a prescription that I felt was reasonable to try, given my circumstances.

I love that I could book an appointment online and not have to wait in a crowded waiting room for…read morehours. The care I received was logical and effective. It took a little longer for the antibiotics to kick in, but I feel better every passing day. I truly appreciate the quality of care that I received. Hope I don't have to go back, but if I do yours is the clinic I will visit. Thank you!

So friendly and helpful and took the time to look at my hair and take out nits…read more Also its so convenient to be able to drop in or make same day apts but for the copay of a regular doctor's. It's a great business model.

Yes, I would recommend Immediate Care Arizona. I was pretty sick when I went in for help. I was…read morepositive for Covid, and being a retired RN always enters in to any communications with caregivers. The PA who treated me, and the nursing staff were kind and efficient. My only critique is that the chair I was in was very uncomfortable, trying to rest with IV's running and just being so darned sick.

So now you have to CASH PAY ONLY $200 per visit and includes 2 prescriptions. What a bargain.read more

Booked an appointment time through their website. Showed up about 20 minutes before my scheduled…read moretime and there was no record of my appointment in their system. No idea what happened to the information I put in and uploaded through their site. I got the confirmation emails. But the receptionist was adamant. Got taken back after less than 10 minute wait which they get a second star for since it was still at the time of my appointment. Blood pressure, temp, O2 levels then into the treatment room where the same person who said I wasn't in the system asked me about my symptoms. Then just wait for the Nurse Practitioner. NP was nice, asked good questions, listened to the answers (not all of them do) and listened to my feedback. They had the script in stock so I walked out with the meds I needed, in under thirty minutes. Had the issue with the online appointment scheduling not been an issue this would have been a 5 star review.

My initial impression was very poor. The receptionist who checked me in did not have an ounce of…read morepersonality or kindness. No greeting, no smile. At one point I asked her to repeat what she said and she actually eye-rolled me when answering. When giving me back my insurance card and ID she threw them on the counter rather than handing them back to me. As it turned out, I was the only person in the lobby so it is not as if she was inundated with clients. The lobby was very nice and clean. The clinic was very modern. The doctor who treated me was very personable and professional. No complaints there! Going to the doctor is stressful at best for most folks. Having the first person that you interact with be so rude was off putting to say the least. I doubt I will be back.

I have a collections agency after me cause they billed me for an eye exam I did not take when I…read morewent in for minor eye irritation/infection. I have been trying to put in a records request for my records of that one and only visit and the website errors out. I have in put my info for request 5 times throughout the day, I contacted support and first one said they can't help me try this email, and no response from them all day. In addition the wait was super long. 5 min appointment billed almost $700.

Staff were efficient and concerned and caring. Very short wait time. Had a positive experience with…read morefront office, assistant and care provider. Will use this facility again if the need arises! (and I was not charged inflated prices as other reviews seem to claim)

This urgent care is affiliated with NW hospital which mean they charge inflated HOSPITAL RATES…read more This facility charged me $355 for a visit when the norm is $100-120. Do not go to an urgent care affiliated with a hospital- prices are too much and you will pay a lot even after insurance adjustments. The care was fine but no urgent care is worth that price!

Awful awful awful. I would NEVR recommend coming here to anyone who needs urgent care. My partner…read morewent in with kidney pain, the NP told him verbatim "urgent care and emergency rooms are for people who are dying, go see your pcp". Didn't give him any results from the testing he did get done and then told him his kidneys were in his ribs so the pain he was experiencing wasn't his kidneys. The front desk lady was very sweet though, I hope she doesn't have to deal with backlash i'm sure they get from the terrible NP that works there.

Was hesitant to visit this urgent care because of the bad reviews but I'm glad I did anyways. Front…read morestaff and NP were kind and helpful. Came back a few more times with my kids who were seen by other NPs who were also just as helpful.

I was really sick and actually had Covid, found out weeks later. Really nice people, very clean,…read morepleasant place. But I got misdiagnosed on a couple parameters that caused me to be pretty worried for a long time. The X-ray machine was unusual, I had to bend way forward at the waist for chest x-ray, which caused misdiagnosis. the nurse practans the doctor both saw air bubble type cells in my lung -0xrays and thought it was emphysema. Turns out the cells were from my abdomen. Bending over to be xrayed brought the top of my stomach into the picture. The cells were gas! They both thought I had a huge bulge of my stomach into my chest. I chased that diagnosis for almost a year. I had no such thing. So be aware of this if you have a chest x-ray. But they gave me a great cough syrup, and the office was calming and lovely.

They are now northwest allied health. they booked 5 patients for the same time slot, 1 provider who…read moreI have watched pace for the last 20 minutes while the front desk checked in everybody who got here simultaneously. The previous company Carbon was professional, fast, courteous. northwest urgent care is trash.

I was glad they were open Sunday evening as I had a fall and they are nearby. I was using 2 canes…read moreto walk and the person at the desk offered me a wheelchair which I really appreciated. The person that did the x-ray was considerate on my pain. They didn't see a break but radiologist had to read it. The nurse practitioner went over my results and what to do and the nurse wrapped my knee and ankle and then wheeled me to my car. I really appreciated their care. Shortly after I got hope I had a phone call that the radiologist read the report and didn't see a break. I was also emailed reports. The care was good and the staff professional folks were considerate and caring. I wasn't there long and am appreciative of the help

I am not one who often writes reviews, but my visit today left me speechless. While I won't go into…read morethe medical details of my visit, I want to share that Dr. BURRUEL is the most thorough, thoughtful, and patient doctor I have ever met. This includes my previous primary care physicians and numerous other doctors I have seen throughout my 50+ years. For anyone in the waiting room, please know that IF there is any delay (by the why, my appt was on-time) it likely because Dr. BURRUEL is spending important and thoughtful time with each patient to truly understand their concerns, explore a diagnosis, and recommend the best next steps....well worth the quality of care provided. Check in was simple, completed the process online prior to my visit, clean and large waiting room and very accommodating front desk staff! So happy to have North Northwest urgent care in my neighborhood!

The cleanliness is pretty bad now. The table the asked for me to sit on the paper wasn't even…read morechanged even after I left. There was a lot of fluids on it and obviously not cleaned. Place has really gone down hill might be faster wait from last time but clenailess is so sad to see for health c

Went here today for extreme mouth pain. I made an appointment at 0900 hrs for a 1220 hrs slot. Got…read morethere a little after 1200 hrs and waited around to see the vitals nurse. Then waited for OVER AN HOUR in the exam room to be seen. With an appointment. The NP was nice when I was finally seen, but I felt a little rushed. The waiting room was not busy with three parties waiting. Maybe you ought to hire more folks--or at least send someone in to the exam room and ask if everything is ok. Over an hour wait is waaay too long when you have a scheduled appointment. Also, your online check in system didn't work for me, so I had to fill out paperwork again, even though I'd been there before. You need a revamp of all of this.

This was very simple. I flew back from France and 3 people…read morebehind me were hacking on and off. I tested positive for Covid at home this am. So I came here to get a prescription for a five day course of meds. In and out 15 minutes. The Rx will be waiting at my preferred pharmacy. It will be a expensive Rx. At least 1600.00.

The Urgent Care is now owned by Northwest. I went there the lady at check in. Said that Northwest…read moretakes my insurance but the Doctor does not so I would have to pay the Doctor in full. Total crap on a platter. And they ate cheaters. Be careful with these new thieves.