I went to the 90 W. River Rd location Dec 5th and was seen by Kayln, Michael, and Celina(Team GOOD…read moreGRAVY). I went in for a severe lower back pull and the entire team was amazing. Everyone was knowledgeable, kind and accomodating. I have never had a bad experiance here. I often prefer them over my regular doctors office. Kayln set me at ease and answered alot of my dumb questions without a shred of being annoyed. Michael examined me and explained the mechanics of my back issues. Michael explained what treatment I would recieve in detail and was also how to avoid injuring myself more. Celina was the last person on this incredible team. Celina gave me an injection to relieve my pain and was gentle and very empathetic. We talked about her schooling and how much she enjoys working at SAUC. If your ever feeling ill or get injured, go here. You will not regret it. These people are terrific!!

I was really sick and actually had Covid, found out weeks later. Really nice people, very clean,…read morepleasant place. But I got misdiagnosed on a couple parameters that caused me to be pretty worried for a long time. The X-ray machine was unusual, I had to bend way forward at the waist for chest x-ray, which caused misdiagnosis. the nurse practans the doctor both saw air bubble type cells in my lung -0xrays and thought it was emphysema. Turns out the cells were from my abdomen. Bending over to be xrayed brought the top of my stomach into the picture. The cells were gas! They both thought I had a huge bulge of my stomach into my chest. I chased that diagnosis for almost a year. I had no such thing. So be aware of this if you have a chest x-ray. But they gave me a great cough syrup, and the office was calming and lovely.

It was great to get called back into room after about 10 minutes. It's not so cool to wait another…read morehalf hour in the waiting room. Seemed awfully long. The nurse practitioner listened and just said to do home remedies which I had been doing not sure why I even bothered to go .

I visited this urgent care for nasal congestion, throat irritation, and overall discomfort…read more Unfortunately, the care I received was rushed and incomplete. No one took my temperature, and when the nurse practitioner went to check my lungs, she said, "My stethoscope is in the other room -- unless you really need me to check, I won't." I had to ask her to do a basic lung check, which should be standard during a respiratory visit. Although she acknowledged fluid in my ears and my symptoms, I was sent home with nothing more than a list of over-the-counter medications. I left feeling brushed off and not taken seriously, despite clearly not feeling well. Patients deserve thorough care, regardless of the time of day.

My initial impression was very poor. The receptionist who checked me in did not have an ounce of…read morepersonality or kindness. No greeting, no smile. At one point I asked her to repeat what she said and she actually eye-rolled me when answering. When giving me back my insurance card and ID she threw them on the counter rather than handing them back to me. As it turned out, I was the only person in the lobby so it is not as if she was inundated with clients. The lobby was very nice and clean. The clinic was very modern. The doctor who treated me was very personable and professional. No complaints there! Going to the doctor is stressful at best for most folks. Having the first person that you interact with be so rude was off putting to say the least. I doubt I will be back.

I have a collections agency after me cause they billed me for an eye exam I did not take when I…read morewent in for minor eye irritation/infection. I have been trying to put in a records request for my records of that one and only visit and the website errors out. I have in put my info for request 5 times throughout the day, I contacted support and first one said they can't help me try this email, and no response from them all day. In addition the wait was super long. 5 min appointment billed almost $700.

Clean, professional, considerate. Everybody is very nice. Easy to get on the website and get an…read moreappointment. Easy to park. What's not too like????

Called 6 times because I wanted to see if there was a female provider who could see me given my…read moresymptoms. Each call rang for 3 minutes and then hung up. Nobody is answering. Going somewhere else.

Arrived at about 5 PM. There were no other patients. Therefore, I was taken right away. That said,…read morethe reception, the nurse, and the doctor were really nice and patched up the laceration on my arm. Healed quickly.

Went here today for extreme mouth pain. I made an appointment at 0900 hrs for a 1220 hrs slot. Got…read morethere a little after 1200 hrs and waited around to see the vitals nurse. Then waited for OVER AN HOUR in the exam room to be seen. With an appointment. The NP was nice when I was finally seen, but I felt a little rushed. The waiting room was not busy with three parties waiting. Maybe you ought to hire more folks--or at least send someone in to the exam room and ask if everything is ok. Over an hour wait is waaay too long when you have a scheduled appointment. Also, your online check in system didn't work for me, so I had to fill out paperwork again, even though I'd been there before. You need a revamp of all of this.

Very good service and well taken care of. Got an appointment and that makes a big difference in…read morewait time. Once being seen, was impressed with my PA on duty, very professional and thorough in diagnosis and treatment. Ordered meds at our pharmacy and we were on our way !! Impressive and highly recommended !!

So I "walked in" and signed in. I was told that they would close from 1:00 to 2:00 for lunch. There…read morewas no chance I was going to be seen before the lunch break so I headed back to work. I received a call asking if I would be returning after the lunch break and I let them know I would be. So I showed up at 1:45, waited until 2:10 and the NP came out and reported she was going to lunch and would be gone for an hour. It would have been nice if she would have said something when she called. I've now been sitting here for over an hour. Would have been faster to just go to urgent care. I've had much better experience at the Minute Clinic. I will not be coming back here again.

Justin Neal, NP Did his magic on that very serious moved in my leg and gave me great advice as to…read morehow to deal with it. The man knows his stuff and I wish he were a MD. I have a lot of confidence in him. He cares!

Second time I've been there. Pad $40 each time and referred me to the hospital. They are very nice,…read morehowever they are very limited in scope. No xray machines.

I came here for urgent medical attention but due to the holiday my provider was closed…read more Check in was check. I was seen fairly quick. The physician was good. The nurse Tammy made my experience so much better. She stayed on top of my care. I greatly appreciated her. Small issues were quickly addressed by her.

I asked for my results to be sent to my PCP which he never got. When I called back to inquire, I…read moregot hung up on by the supposed manager Amy. Yesterday, I got a letter telling me my information was compromised and "accidentally " given to a vendor. I recommend getting it printed out for yourself before leaving.