Needed an inflatable boat thwart insert and went to a WM retail store in CA. This part is a Little…read moreplastic adapter however WM charges $44.99 + tax! Could hardly believe so I went to the register and sales person did a confirmation price check. It is also their online price. No emergency so at that price, I'll wait. Went home and found same part on Amazon at 2 pieces for $14.99, or $7.50 per (see attached pics). I understand the need to support local brick and mortar retail and also am willing to pay a small premium for the convenience of obtaining a needed item "right now". However, this mark-up is straight up consumer gauging. Sure, they have every right to charge what they wish, but this doesn't work for me. How about you?

We were out Camping up the Coast, on a extended trip, and I knew we were going to need Batteries…read morepretty soon for our VW Eurovan Camper, not easy to locate parts. After calling several Parts and VW Dealers, with no help, someone had recommended West Marine. Brian answered the call with Professional Knowledge and Advice. I wanted to find the best Batteries, front and rear I could find, and had read. Marine, heavy duty! Batteries were the ticket! We zipped over and was impressed with the Store. Brian explained what we needed. Brian went way over and above helping us on our way! This guy is the Hardware expert you never find at normal Hardware Stores. Ask for Brian!

Mark is awesome! Total cutie who was patient with me while I asked for help regarding several…read moredifferent pieces of equipment. As a lone female he felt safe and was talking to me, not down to me as some other shops have done since I'm a novice to boating equipment. Highly recommend him. Store is smaller than other WM but still carries an amazing selection. Life vests are a great investment and having capsized once, I highly recommend the Adventurer from WM. Prices are also great! Love a good deal.

They have clothes, shoes, fishing gear, boating, pet stuff and so much more. Love this store. Was…read moreable to get really good water shoes for $19.99! Way better than the Amazon ones.

Wandered in there to just look around. Lots of good used random marine parts. Some things were…read morepriced reasonably, although there are quite a few things that look they've been there a while with their less deal like pricing. Not sure if those items are negotiable. Good place to find random boat stuff. I ended up walking out with a used Shore cord for 40 bucks, new were well over 150 bucks

Pretty cool place. You can drop off your old unused marine stuff and they will write you a check…read morewhen it sells. Also find some hard to find old parts.

I had a great experience working with Efren Soliz while purchasing my Achilles inflatable boat. He…read morewas extremely helpful, knowledgeable, and patient with all of my questions. He also went above and beyond to help coordinate the shipping and make sure everything came together smoothly. I really appreciated his help throughout the entire process and would definitely recommend Efren!

You know, you can buy stuff from some no name company on the internet or you can work with local…read morecompanies that are Pros and know their products. These guys know their stuff and the prices are very competitive. Good job!

Great people and service. They get you in and out quickly. Make an appointment, makes things run…read moresmoother. They also provide shuttle service if needed.

Sooo Wife's BMW needed new wiper blades , have been getting…read moresupplies at this place for over 40 years ! So Base fee 38.00 and installed for free !! Yes free BMW parts ? 89.54 and cost of install Base is always busy for a reason Thank you Bob Launius

Customer service is always fantastic! We have few Cummins Sea Rays in Florida and this is our one…read morestop shop for all engine related products. We can a part that no one could locate even the Cummins dealer with their outdated catalogs. The updated Engine pictures and parts listed makes it a breeze find the parts we are looking for. Last night before placing my order I needed to confirm few parts and I called the store, everyone was very helpful especially Adrian. He not only pulled up all the diagrams on his computer but also went to look at an actual engine to make sure the parts I was ordering are correct. Would recommend to anyone in the marine industry, even though we are on opposite coasts the team here makes it feel like you are shopping at your neighborhood store. Thank you Adrian and the team

Amazing and EXCELLENT CUSTOMER SERVICE…read more Thank you Alex!!! so many shipping issues with FedEx. Belligerant staff, would not release my package. Alex acted swiftly to reship the same item. These guys are the best !!!!

From pick up to delivery, this company is right on! Affordable, done right, professional and very…read moreboat user friendly! Way to go guys! I have used local boat yards for along time, until I found The Boat Specialists! I would never use a boat yard again! They cannot compare or compete with them!

BUYERS BEWARE!!! Ive…read moreactually really wanted to write a positive review and held off since July 2025 to allow Boat Specialist to resolve all the issues Ive had with them. But today, after 6 months I'm at the end of my patience and since some of you are praising James Doer, then some of you know who manages the Service Department. I bought a brand new 2025 Ranger Tug R23 or at least I thought I did, but since there was crap in the holding tank when I received it, Im starting to think it was used. I paid for a Radar to be installed before it was delivered. When the boat was delivered to me in the Marina, immediately I discovered the radar I paid to have installed did not work. The water pump didn't work. I got 1 key when it should be 2. The holding tank had crap in it. The solar system charger didn't work. The outboard motor sat in the water in full lift and there was no bottom paint to protect it even when I paid for bottom paint to be applied to the boat. The excuse for that was the Buyer needed to ask for it...How would a Bulyer know the outboard motor wouldnt come out the water fully? The Service Dept agreed to trailer the boat back to fix the Radar and fix the water pump and all issues Ive identified and advised it can be done when the boat comes back in for the 20 hr breaking in service, which I agreed would be a good time. When it finally was picked up for service and returned 1 month later, the boat was returned but did not have the bottom paint on the outboard that I had agreed to pay additionally for. Before the boat was taken off their trailer, I spoke to James Doer who promised he would trailer it back to do the bottom paint as it should had been done before it was returned to me. So again he advised I can use my boat and then later he'll work out a time to trailer it back to finish the bottom paint that they had forgotten to have done. Few weeks later, Boat Specialist trailers my boat back to their shop to do the bottom paint on the motor and I also paid to have some service done on my Bow Thrusters and Windless Anchor... 3 weeks later my boat was returned from BS and put back into the water and as their delivery guy pushed us off from the dock, we discovered the Bow Thruster didnt work! It was supposed to be fixed, but again BS does NOT verify that repairs were actually completed. Again James Doer said he'll send a tech out in a few weeks to repair it. Yet again, I've been patient with Boat Specialist. I waited for the tech to come out and they did repair the Bow Thruster several weeks later. Just as I thought every issue had been resolved, there's more. What's the problem now? I just learned the 20 hr break-in service that was supposed to have been done the first time Boat Specialist trailered my boat back to fix the Radar and other issues was never done! My boat is at its 50 hr service alert and I now discovered Boat Specialist never did the 20 hr break-in. Is it fair from the multiple instances where this Service Department failed to complete work that they were suppose to do for me to say that the people managing it has FAILED and do not give a rip for our boats in their shop? I have asked that Boat Specialist do the right thing, but as he claimed that theres no written record that I asked for the 20 hr service to be done, he has decided to not recall that we spoke on the phone that I wanted the 20 hr break-in service...today he just conveniently forgot that request was made because he forgot to have it done months ago and returned my boat anyways. If the Service Department's performance is any measure of how Boat Specialist ensures their product is quality and their service is aimed to satisfy customers, then they have failed at least me... If I am that one unlucky person to have the WORST experience dealing with them... I whole heartedly hope you will not be the next. Or perhaps I am one of many... BUYER BEWARE!!!! GOOD LUCK. I WOULD NOT RECOMMEND. Dont let the charm and smiles fool you.

I don't know how to start so I will say this…read more The workers there need to be treated better. I have gone in multiple times and every single time one of the young ladies (Sol, Cece, or Mariah) at the register help me, they always seem to be sick. Are they allowed sick hours? Can they call off of work? UNBELIEVABLE!!!! Mariah helped me and she had no voice, meaning she COULD NOT talk at all! Sol was completely under the weather, she had mentioned to her coworker she was going to call off work but was denied. How is that possible?? Mariah, Cece and Sol can be coughing, sneezing, congested even and are at the front ringing people out and greeting them. I feel terrible for them! Lack of manners. Lin and Mariah C have probably the worst customer service to ever exist! Lin always gives me attitude for not having my Port Supply card ready for when I get to the front, I don't know if she notices, clearly I am busy shopping for what I need! I can't always have everything ready. She always tries to force customers to join memberships even when they repeatedly tell her no. In my opinion, very disrespectful. Mariah C (store manager) probably one of the WORST store managers I've ever seen. Lets start with her having sick workers working! She has a very poor attitude, very mean, does not answer to what the workers are asking/saying to her. She needs to be evaluated ASAP. I feel so bad for the young workers who have to work under that poor management. I would never treat ANY of my employees the way she does, EVER! Low stock/inventory. They are missing a lot of inventory and don't know if its because its winter, but I cannot find what I need for my boats! I hope people don't give them a hard time, but I bet they do because of how low their stock is. I used to love coming here but sadly that might have to change soon, l would rate this a 0 if I could, unbelievable.

This company as a whole has the worst management. The treatment the employees are given by their…read moremanagers, to include their HR is awful. Time off is denied for employees but for managers, that's always approved. I will not support an establishment who treats their employees less than. This location has some really great employees (NOT MANAGEMENT) but employees that have great customer service but I refuse to continue and support this store who takes advantage of their hard working employees. I am taking my business somewhere else and I will be taking my concerns to my congresswoman so they can help the employees against the harassment these employees have endured.

We searched for our dreamboat for years. Trying to find the right fit was a challenge, as we needed…read moreto consider what was going to be the right boat for us. Vicki and Michael held our hand every step of the way. Explained the pros and cons of boat ownership in Santa Barbara Harbor. Vicki'e knowledge about the variety of boats we visited was essential. We were never squeezed to spend more than we needed to, encouraged to relax and give some thought before making an offer. Never hurried to make an offer... It all worked our fabulously, we now have two new friends (and a new boat) in Santa Barbara. Thank you Vicki and Michael for making this dream come true. Mike & Michele Hennigan Danville CA

From the owner: Seacoast Yachts has the experience and the expertise to offer you an unparalleled level of service…read moreas your Yacht Broker. Our expert licensed professionals will guide you through every step of the buying and selling process. We combine professionalism with a strict code of ethics, and decades of boating experience. We work as a team every day to exceed our client's expectations and to encourage long-term, professional relationships that promote enthusiasm for the yachting lifestyle.