The REI folks were very helpful and friendly. The lady on the floor and the cashier made my…read moreshopping easy.

Be careful when purchasing shoes here. They tell you that you have one year to return them but they…read morehave a lot of fine print to that one year return policy. I won't shop there again.

Needed an inflatable boat thwart insert and went to a WM retail store in CA. This part is a Little…read moreplastic adapter however WM charges $44.99 + tax! Could hardly believe so I went to the register and sales person did a confirmation price check. It is also their online price. No emergency so at that price, I'll wait. Went home and found same part on Amazon at 2 pieces for $14.99, or $7.50 per (see attached pics). I understand the need to support local brick and mortar retail and also am willing to pay a small premium for the convenience of obtaining a needed item "right now". However, this mark-up is straight up consumer gauging. Sure, they have every right to charge what they wish, but this doesn't work for me. How about you?

We were out Camping up the Coast, on a extended trip, and I knew we were going to need Batteries…read morepretty soon for our VW Eurovan Camper, not easy to locate parts. After calling several Parts and VW Dealers, with no help, someone had recommended West Marine. Brian answered the call with Professional Knowledge and Advice. I wanted to find the best Batteries, front and rear I could find, and had read. Marine, heavy duty! Batteries were the ticket! We zipped over and was impressed with the Store. Brian explained what we needed. Brian went way over and above helping us on our way! This guy is the Hardware expert you never find at normal Hardware Stores. Ask for Brian!

Mario saved the day at Carp Sports! I had driven up to Carpinteria with friends for a day long bike…read moreride only to realize I had forgotten my helmet once we arrived. I tried to contact 2 bike shops with no luck and as a last resort called Carp sports. Mario was able to loan me a used helmet for a small rental fee and send me on my way. Love this kind of customer service!! Lynn

On vacation and wife's ebike got a flat. I went tire and rim in hand and asked if he could change…read morethe tube for me. His response "we dont change tires on Friday's". Me "Uh ok, why are you wearing latex gloves like your working on bikes?" Him: "its just how i do business" Me: "f this. Theres another store 500ft down the road" He either doesn't know how to change a tire or picks and chooses who is going to have customer service. Either way this guy sucks. Oh yeah and he has his mom sitting in the store which could be heartfelt if he was a good guy. Went down to the next store and left with a new tube ready to install. If less stars were possible id do it

Business said I could wear a devics and then when I had the money to pay for one told me I couldnt…read more I wish I was able to be placed on a relialert xc3 but never get lucky

Definitely time for a review for the Eco Store now that we've completed our 3rd project with them!…read more I remember when The Eco Store opened up years ago in Oak View. It was such a pleasure to see so many potential home improvement projects, all in one place, and that all inspired a better way of living at our house. Our first project with the Eco Store was a gray water system to move abundant shower water out to our plants and gardens. That felt so good that we then did a second project with the Eco Store. They created a simple and affordable rain water catchment system that now gives us enough water to completely water all of our plants, gardens, and even our backyard grass areas! Now we've just completed a salt-free whole house home water filtration system that gives us high-quality drinking water throughout our whole house, and allows us to NOT have to dump salt into a tank every month. Working with Erica at the store is always a pleasure. She is super knowledgeable and very helpful. She makes a large variety of household soaps and sells them at the Eco Store. That makes it so we are re-using all of our plastic soap bottles! We've done a lot of home improvements at our house with various contractors. LeVon (owner) cares about your house, provides a professional installation, and seems to know everything about conserving energy and water at your house! Working with him is like having a good friend over your house. But when he leaves, you feel 100% better about your house, and how you are working with nature to support the house and it's water needs. I know they work with electrical needs at your house too... maybe project #4 in the future for us!?!? It is always a pleasure working with The Eco Store! We highly recommend you visit their store, talk with them, and get inspired!

Levon and Erika are so helpful, totally helped me when I was in a bind, and so generously. Thumbs…read moreup for this enviro and human-friendly local business-- thank you!

Absolutely top notch service from the moment I stepped in. To be quite frank, I had went to the…read morelocal Men's Warehouse and was utterly disappointed and treated with disrespect. Stych treated me such class and care. The entire customer service experience was phenomenal. From not ordering a suit in over years, it can be quite intimidating to walk into a suit store and know where to start from. Stych was very informative, as well as understanding of my needs and knew how to place into a suit. *pro tip : LE and CCW people that need suits, this is your go to spot. Let them know your concerns and they can tailor to your needs. Absolutely top class professionals here.

I came for a last minute need for shirt and jacket and they helped right away…read more Because I am not average size, they handled the alterations same day. I'm very pleased and would recommend to anyone. Thanks for making look great!

Excellent end to end experience. Bikes were in great condition. Sam was super helpful as needed and…read morebrought exc recommendations. We already had a plan and he helped us sharpen it. The fees are very fare and offers to provide assistance, even providing a replacement battery if ours ran down...and meeting us wherever we were was amazing. We don't need it but the offer says a lot. Highly recommend.

Rented bikes to do the scenic Los Olivos loop. The service was awesome, he took time explaining…read more the options so that we can decide what works best for us. The bikes are in great condition, especially for the price! Nice clean helmets too! Thank you so much for making our rides enjoyable experiences!