The dermatologists here are thorough and wonderful in their care here, however scheduling and their…read morefront desk is a nightmare. My daughter had seen Dr. Chan for a few years now and has had no issues with her treatments and care, but she was informed that she could no longer schedule appointments with Dr. Chan. My daughter cannot be seen as she did not schedule yearly appointments, which we were not informed that we had to do this for her to be considered an established patient as they are not accepting new patient intakes at this time. Be prepared to be met with hostility from their front desk if you call. Despite being a previous patient, my daughter was met with immediate rudeness before she had even spoke. A heads up or a phone call beforehand would have been appreciated to let us know that we would have to stop service with Dr. Chan. I cannot imagine how shocked other clients have been with this news.

They are very professional and deliver excellent results. I've never been disappointed.read more

I have been a patient at this office for several years. I am a 39-year-old registered nurse with a…read morehistory of invasive melanoma and multiple melanoma in situs. I have seen multiple dermatologists and was specifically referred to a physician at this office for her reputation as a leading specialist in this field. My first two appointments, I was very impressed. The medical assistants communicated effectively with the physician and appeared to understand the seriousness and complexity of my medical history. Unfortunately, my experience has steadily declined since then. At my previous appointment, the physician introduced herself by saying, "It's nice to meet you," even though I had seen her multiple times before. I do not expect a physician to personally remember every patient, but I do expect the provider or medical assistant to review the relevant history and previous visit notes before entering the room, especially for a patient with an extensive history. My experience on July 16th (today) was the final straw. My appointment was scheduled for 11:40 a.m. I drove an hour to the office and arrived approximately 15 minutes early. I checked in at the front desk, provided the credit card information required under their new policy, and was told that I was checked in. I asked whether I had time to move my car because I had parked very close to another vehicle in their small parking lot. The front desk employee told me, "Yes, the doctor is running behind, so you have time." I returned to the waiting room by 11:35 a.m., five minutes before my scheduled appointment. After waiting approximately 45 minutes, I was finally taken to an examination room. The medical assistant showed little interest in why I was there and appeared unfamiliar with my medical history. She instructed me to undress and remove my facial makeup because the appointment was for a full-body skin examination and follow-up of an area of precancerous cells on my face. After she left, I could hear her talking with another medical assistant. Eventually, everything became quiet. I remained undressed in the examination room until approximately 12:40 p.m., a full hour after my scheduled appointment time and 1 hour and 15 minutes after my arrival time. I finally stepped into the hallway and told a male medical assistant that I believed I had been forgotten. He told me that everyone was on their lunch break and that he was not sure what had happened. I asked, "They left me waiting undressed in a room while everyone went to lunch?" He confirmed that the staff was at lunch. I returned to the room and got dressed. As I was leaving, he claimed that I had arrived late. I explained that I had arrived 15 minutes early and had been checked in by the front desk. He then said the front desk had not notified the clinical staff that I was there. He also told me that because I was supposedly there for a cosmetic appointment, he could reschedule me for a longer appointment with a different provider. I explained that this was not a cosmetic appointment. I have had melanoma 10 times and was there for a full-body skin examination and follow-up with a melanoma specialist. Before leaving, I explained the situation to the front desk employee, who said she would notify the manager. I then drove an hour back to work after losing several hours for an appointment that never occurred. Approximately five minutes after I left, the medical assistant who had initially taken me to the room called me. She stated that the front desk had marked me as a no-show and acknowledged that she had placed me in an examination room after the doctor had already gone to lunch. She also admitted that she should have told me. To summarize, I arrived early, was confirmed as checked in, waited approximately 45 minutes in the lobby, and was then left undressed in an examination room for another 30 minutes while the physician and staff went to lunch. No one informed me of the mistake, explained the delay, or checked on me. I have no idea how long I would have remained there had I not stepped into the hallway myself. The lack of communication, awareness of my medical history, and basic professional courtesy was unacceptable. Because I work in healthcare and have an extensive history of skin cancer, people frequently ask me for dermatologist recommendations. Based on this experience and the decline in care I have observed over time, I will no longer recommend this office. This was an extraordinarily unprofessional and concerning experience.

Dr. Beaulieu cares and is terrific in every way - as are his assistants…read more The staff are friendly and efficient.

Fantastic experience right from the initial contact through evaluation and treatment…read more Was able to book an appointment and was seen in a timely fashion. Wonderful office with dedicated parking. Very professional care.

This is definetly the worst dermatology office I ve been. The MD is not good. poor clinical…read morejudgment and poor on procedure performance.

I had been dealing with psoriasis undiagnosed for my entire life. Several times it was misdiagnosed…read moreand I was told I was being dramatic. Because of this, I felt extremely embarrassed and insecure about my feet, scalp, and hands for my entire adult life (literally never even wore sandals to the beach). When I went to see Dr.Grossman, I did not expect to experience anything different, but instead I was met with the utmost professionalism and kindness. Not only did she diagnose me immediately, but she patiently answered my many questions and offered real tangible solutions. In 3 weeks I have seen massive changes and this morning Dr.Grossman told me that now, after years, my psoriasis is in remission. This afternoon I wore sandals to the beach for the first time in 10 years and I could not be more happy. A tremendous thank you to the whole team and I absolutely recommend Cal Dermatology.

Dr. Grossman and her team are great! I first visited to have a mysterious lesion evaluated. I was…read moreable to get an appointment for only a couple of days after I called, which is so great when you're stressing about something. Dr. Grossman put my mind at ease and gracefully biopsied it (I didn't even feel the sting of lidocaine), with the benign results back in about 48 hours. She also recommended I come back for a skin cancer screening given my age (mid-30s) and childhood spent in the south. I was nervous, but she was extremely thorough and reassuring, taking the time to explain my moles and spots. After the screening, she sat with me for about ten minutes going over even my smallest skin concerns (why do my lips break out after I kiss my cat? etc.) and recommending products to build a healthy skincare regimen. Dr. G doesn't rush through appointments and seems eager to make a personal connection with you. She's not happy until you're satisfied with your skin. Also, the office staff is great and I've never waited for more than five minutes or so. I highly recommend Cal Dermatology!

Ive been a patient here for over a decade. Originally with Novatt but changed to Dr. Frucht and…read morehave been seeing him for at least the last 7 years. First of all, Novatt had some of the worst bedside manner I've ever experienced with a doctor. Really impressively poor. I remember when I switched to Frucht, it was night and day. Frucht was so warm, so kind, so patient, and super respectful. If it weren't for Frucht, I'd have left the practice. Let me say first, I believe, wholeheartedly, that Dr. Frucht is a great doctor. He knows his stuff, he's incredibly intelligent, and I really can't say a single bad thing about his ability to treat skin effectively. Unfortunately, his personality as a doctor has really changed since I first began seeing him. He's still very respectful, however I get the sense that he's become a bit jaded. I used to feel like I had his full attention and all the time in the world. I used to feel like he really, truly cared about me as an individual. As the years have passed though, I've felt less and less like I matter. I've noticed myself feeling more and more like a number on a page -- he's in and out, totally rushed. If I have a question he's almost literally one foot out the door while I'm talking. There's no warmth anymore. He's still friendly, but it feels less intimate and genuine. Like he's a bit detached. I don't know, maybe he's just burned out. It does seem like they have a pretty substantial patient load. I agree with many of the other reviewers here regarding the front desk. They're awful. Unfriendly, short, no sympathy for patients. I called once to let them know I was stuck in traffic and would be 5 minutes late. They said 5 was okay, but anymore and they'd have to cancel my appointment. I got to the office exactly 5 minutes late but the person at the desk was on the phone. By the time they hung up it was 7 minutes late and they said they would have to cancel because it was 7 past. Insane. Also, good luck getting an appointment if it wasn't booked out months in advance...even if it's an urgent reason. They don't care at all. Between the horrible office staff and Dr. Frucht becoming more and more jaded, I've made the decision to find care elsewhere. I'm truly grateful to Dr. Frucht for the care he's given me over the years -- there's no doubt he's a good doctor and i think a good person. I really hope he finds his way back to how he was.

We had an appointment scheduled with Dr Frucht for my daughter who was visiting from out of State…read more. We drove 45 mins to get there and we were 4 minutes late in which we called to let them know. We were placed on hold for a very long time. When we arrived 4-5 minutes late we were told we were not going to be seen because we missed the window. I then said well what is the window, they replied 5 minutes late. I said ok we are within that time . They said no sorry. I said we drove 45 minutes to be here and my daughter is going back to school out of state in a few days. I was very disappointed and not once when I scheduled the appointment did they say arrive extra early . Never in my life have I been rejected from an appointment for 4 minutes late I would not recommend this establishment

We are extremely grateful for the wonderful care our family has received over the last 20 years…read morefrom this Stanford educated super physician! In addition to Louise Stewart's many talents, she is hands down the top sclerotherapy injector on the planet, and is able to successfully inject every vein no matter how small or complex the veins. Thank you Louise for helping with all our dermatology concerns, as well as cosmetic concerns :)

I had a growing dark mole growing on my leg and went to see Dr. Alexis Daugherty. She identified it…read moreas melanoma at an early stage. I felt very safe in her hands and appreciated her clarity, knowledge and no nonsense approach. She and her staff was very professional and I would highly recommend her! Thanks for catching this at such an early stage! Anne S

I just completed my second procedure here. The first was two years ago so obviously there is some…read moredifferences this time. Dr. Schooler is so easy to talk to, he made me feel completely comfortable even though I'm out of my comfort zone. My first procedure enabled me to smile more, my confidence boosted and ultimately, I felt a sense of pride in my body. So it was only natural that I would return. My original contact was virtually due to scheduling conflicts and Covid awareness but I still felt heard and validated. I received a quote quickly and Brianna was extremely helpful and the response time was amazing. She answered my questions and her temperament eased my nerves. The procedure was scheduled to accommodate my schedule and they showed extreme flexibility. Day of surgery I was able to meet with Dr. Schooler. He answered all of my questions and concerns. I never felt rushed or unheard. He presented in such a caring way and definitely eased me on what was to be a big day. I appreciate that this office works as a team. All the staff have a specialty and still come together to create an atmosphere of beauty and reassurance. Laurel, Tessie, and Lupe were confident and skilled in their roles. I felt safe and cared for which is huge for me. After my procedure, I was able to communicate frequently with Dr. Schooler and Brianna to get any questions or concerns addressed. I'm still on the recovery end of the procedure but so far, I'm really liking what I'm seeing; I have no doubt the results will be just as satisfying as my first. Highly recommend!

@ 50 stitches on and around my nose and face after a bike crash; scars are no longer prominently…read morenoticeable after 3 months. Very fine work!

I've had such a positive experience with Dr. Brittany Buhalog at Luminous Dermatology. One of the…read morefirst things that stood out to me was that I've been able to get in relatively quickly each time I've called, which has been a refreshing change from other offices where the wait can be months. Dr. Buhalog is incredibly kind, knowledgeable, and approachable. She takes the time to explain everything clearly and makes sure you feel comfortable and informed every step of the way. Her calm, collaborative style really puts you at ease, and you can tell she genuinely cares about her patients. I also really appreciate her expertise and attention to detail. Knowing she has such an impressive background in dermatology and Mohs surgery gives me a lot of confidence in the care I'm receiving. I'm so glad I found her and would highly recommend Dr. Buhalog to anyone looking for a skilled, thoughtful, and compassionate dermatologist.

I have been going to Luminous for many years and transitioned through their many doctors…read more Gladly, now we are extremely fortunate to have Dr. Lincoln. He clearly cares for his patients especially those who are accustomed to doctors take time, listen, and think through/ discuss options of the needed treatment plan. He is professional, caring, focused and intentional in solving YOUR routine and obscure dermatology conditions. He is so concerned and makes follow up calls checking in and verifying that you are well informed, know the care plan and assure you that he is available and how to get in touch with him after a procedure. All attributes of a "Real" doctor who are few and far between these days. PM