I brought in my mother's wedding ring to have the diamond reset into a necklace. The owner…read morepurchased yellow gold ring from me and had the stone reset in a white gold necklace. She taught me about the stone, and how to care for the necklace and my other rings. Very friendly, professional and welcoming.

We got our wedding bands from here and love them! I got a 18k gold band with diamonds which I am in…read morelove with. Phyllis was so helpful and patient with us as we made our decisions and helped guide us in browsing when we didn't have much of an idea of what style we were looking for. We loved that she was able to customize designs so we could get exactly what we wanted. Overall, so happy with coming here!

Just had an In-N-Out in there it was a great crowd. Good guys know what they're doing fair smooth…read moreand easy walked away with more than expected. Thanks Fellas

LOOK NO FURTHER! Vartan and his team are friendly and fantastic. Knowledgable on a vast variety of…read moregems, metals, eras and styles of every kind of jewelry. I highly recommend this beautiful shop. I've never sold jewelry before, so I was a bit apprehensive about how the process works. Vartan was very kind, honest, transparent and generous with his appraisal. I brought in two family rings to sell and Vartan offered me more than I was looking for, as he said he doesn't take advantage of his customers. Vartan and his staff made the entire transaction personable and comfortable. Thank you, Estate Jewelers!

Was looking for a Seiko for the wife and of course myself. Called up the store and they had it in…read morestock. Store is well presented and they had other great selections. Owners Jean and Tiffany are great. Easy going process and made some fun convos along the way. Thank you for the watches.

Was out of town, watch band broke... called ahead, no appointment, the staff serviced right away…read more.. quality workmanship, super nice staff, vast selection of jewelry and watch items for sale... will definitely go back next time in lovely Pasadena!

When I shop for gifts outside of my neighborhood (East Hollywood), Retreat is my go-to…read more Diane, the owner, has curated a wonderful collection of jewelry, art prints, cards and fun gifts for virtually any occasion. Despite this shop's relatively small size, it is packed with goodies. My go-to is always the card section, where I invariably find a card for an upcoming birthday or, even better, the perfect card for a friend who could use a pick-me-up or a good laugh. My stationary drawer is packed with Retreat cards that I've got on the ready and I am very grateful. There is a great range of options in terms of price. You can find very fun patches and charms for around ten dollars. If you are looking a bit higher-end, there is a lovely collection of jewelry: but you are definitely paying for quality work that will be appreciated. Diane and the various employees are invariably friendly and eager to help you find something perfect for your friend or family.

This used to be one of my favorite shops, and my mom's too, but we recently had a strange and…read moreunpleasant experience. The person working there (possibly the owner, though we're not sure as we'd never encountered her before) was very rude and dismissive towards my mom. My mom was talking about her recent flight and some news she had heard about flying, as she had just arrived from out of town to visit me. The woman with short blonde hair suddenly interrupted, saying, "We DO NOT talk about that in here, NOPE! NO!" If you don't want to discuss a topic, there's a polite way to steer the conversation elsewhere. You don't need to be dismissive and rude, especially to customers. My mom felt terrible and shut down immediately. We left and won't be returning. It was a really bizarre and disappointing experience that ruined our visit.

Sam is what went well! He is an old school jeweler and business person in the best ways. He was…read morefriendly, helpful, and knows his stuff. He fixed my watch, replaced the battery and cleaned the leather for an absolutely reasonable price. He went way above and beyond and I will use him next time too. What a pleasureable experience.

My go to spot! Sam repaired my bracelet in minutes and I was in and out!! Extremely affordable…read more Also so kind. Thank you!

We officially got married yesterday and everyone from the ring bearers down to our close family and…read morefriends LOVED my wife's ring stack. The custom ring band I had the chance to custom order after collaboration with Oscar was also a huge hit amongst the guys, with the tortoise shell finish carefully enclosed by a solid ring both above and below catching their attention. Oscar's craftsmanship is superb. We left with no doubts in our mind that my wife would love her ring stack throughout the seasons of life to come because we had pleasure to shop both the band and engagement ring through Oscar. Additionally, I have a story to tell about designing my own wedding band. Truly a win-win!

I was drawn in by the positive reviews, but my experience was awful -- bait-and-switch and outright…read moreshady behavior. I called and was quoted a price for my gold over the phone, and I went in minutes after that call -- yet in person they offered me a much lower number. When I brought up the phone quote they said prices "change daily," even though I called the same day and came right over. I asked for an acid test and he agreed -- but when I asked him to compare it to his 14k gold he "unknowingly" used an 18k gold ring instead. I asked to see the ring and it was labeled 18k -- he acted like it was an accident when I caught him using a higher-purity gold ring for his test with a 10 karat acid. Once his mistake was pointed out he apologized, then essentially told me to leave by refusing to buy my gold. I took the exact pieces to a jeweler down the street with no problems: they confirmed it was 14k and gave me a great price. Bottom line -- they baited me with a phone quote, lowballed me in person, and tried sneaky tricks. Spend your money somewhere else.

A great place to drop in, perform or not perform, shop, meet friends. Diana March is a warm and…read morefunny owner who makes everybody feel welcome and at home.

Amazing selection of beautiful and unique clothing, accessories and even objects of art and decor…read more The store incorporates a small theater in the back which hosts evening musical acts of local musicians and bands, particularly new and upcoming ones, about once or twice a week!

I discovered Homage during a walking tour of Pasadena, and I'm so glad I did! The store may be…read moresmall, but it's packed with amazing finds. The jewelry is handcrafted, and many pieces include the artist's name and a short bio, which adds such a personal touch. They also carry candles, bags, greeting cards, and products for men, women, and children. The variety is impressive, and I especially appreciated the large selection of handcrafted items. The associates are friendly, welcoming, and genuine. I was greeted as soon as I walked in, and I noticed they recognized and acknowledged repeat customers. That's impressive, especially considering the number of tourists who visit the store. Another thing I appreciated is that they don't overwhelm you with emails. Their emails are event-focused and purposeful, which is refreshing. You're paying for quality, craftsmanship, and unique items you won't find just anywhere. The prices reflect the specialty merchandise they carry and the care that goes into selecting it. Parking... well, it's Pasadena! It can be challenging, with mostly metered street parking and paid parking garages nearby, but it's a pleasant walk to the store. I highly recommend Homage! It's a wonderful place to find unique gifts or treat yourself to something special.

A cute little gift shop located in Old Town Pasadena, perfect for stopping by after eating at…read moreRussell's. It's filled with so many adorable items and fun little finds. The staff was very friendly, and the whole experience had a relaxed, welcoming feel!

I came in for a chain repair and Rodrigo was great!! He was so knowledgeable and friendly, and he…read morewas able to help restore my antique watch chain so well. Great communication! I would highly recommend and will definitely be coming in for all future repairs.

Made a pit stop to ask for a quote to fix my engagement ring that got bent in a doorframe last…read moreweek. Was worried it would be a lost-cause, because my ring is very thin and fragile. Was greeted immediately and told it might not be restored 100%, but he immediately started trying and in less than 5 minutes, I had my ring back, looking better than ever! He was kind enough to not charge me for the fix- I am so incredibly grateful for the quick, friendly, and efficient service. 10/10 recommend.

We were in the area during the Labor Day long weekend and decided to walk in and check out the…read moreRolex availability, my husband wanted one for his big birthday coming up, Tracy was the salesperson assisting us. We were so excited when Tracy presented two Rolex models for us that we can purchase same day, the Rolex explorer and Datejust, my husband was ecstatic! He couldn't believe his luck! Tracy explained that it was a new Rolex programs for ADs to have random Rolex in stock for walk in customers. Hubby tried on both watches, along with some sample models, in the end he decided to purchase the Explorer model due to personal preference and lifestyle. I also tried on the some Cartier watches and still considering the Santos or not. My hubby on the other hand could not whip out his credit card fast enough, he wanted his RoRo baby, and he was a happy camper smiling from ear to ear. Tracy was extremely patient and knowledgeable, explaining the difference in models, nicknames, availability, wait times for hard to get items. She was lovely to work with. Thank you for a wonderful experience getting my hubby his first Rolex. This LHW stores is grand, freestanding, and beautiful, with two heavy weapon security guards at the front. If you're interested in purchasing a nice watch, this place is highly recommended!

We had a wonderful experience at Hing Wa Lee Jewelers. May Shiu was our client advisor and she was…read moreextremely helpful, courteous, and welcoming from the moment my wife and I arrived. I originally came in hoping to purchase a Rolex, but the model I'm looking for wasn't available. May explained the process and added me to the waiting list. She never made us feel rushed or pressured and took the time to show us several other watches. While we were there, she showed my wife some beautiful pieces, and we ended up purchasing a Cartier for her. My wife loves it! Throughout the entire experience, May was patient, knowledgeable, and never pushy. She even made sure we were comfortable and offered us water while we looked around. What really stood out was how welcome she made both of us feel, even though the Rolex I originally came for wasn't available. It made the Cartier purchase feel special and enjoyable rather than pressured. Now I'm hoping to get that exciting call from May when my Rolex becomes available! It will be especially meaningful to me because I'm planning for it to be my retirement gift to myself after 30 years of work. I can't wait for that day. Thank you, May and Hing Wa Lee Jewelers, for a great experience. We'll definitely be back!