Had a new door installed last month. Office team was professional and answered all our questions…read more Mike was on time and courteous. Only thing is they were running about 20 minutes behind schedule but called to let me know. Happy with the result.

From the owner: At Dinsmore Gates Services, we're revolutionizing Jacksonville's iron fence and gate industry with…read morecutting-edge design and unmatched craftsmanship. Since 2009, we've been pushing boundaries and setting new standards in custom iron work, combining time-honored metalworking techniques with modern engineering precision. Our expert team, led by Braden, transforms ordinary properties into secure, sophisticated spaces with our signature blend of durability and artistic flair. From automated security gates to ornamental iron fences, we're not just installing barriers – we're creating architectural statements that enhance property value and curb appeal. Our innovative approach to design, coupled with state-of-the-art installation methods and premium materials, has made us Jacksonville's go-to choice for discerning property owners. We pride ourselves on offering smart security solutions that seamlessly blend technology with timeless aesthetics, ensuring your property stands out while staying secure.

I gave Sonny a call around 1pm about a broken spring. He arrived around 2pm. He not just looked at…read morethe broken spring he inspected everything from hinges, rails, chain, rollers basically every detail. He is extremely knowledgeable and polite. Like the show "The Price is Right". He was done by 3pm. I would definitely recommend this company to everyone

Amazing business and great customer service. This company is spot on with repairs and absolutely a…read morepleasure to do business with. Thank you so much.

Very honest, told me I did not need the repair I thought I needed. Inspected my doors and told me…read morewhat maintenance I needed to do.

Really know their stuff. Great response time and very professional. And give various options -…read moredon't try to up sell you.

My garage door had issues closing and opening for 2 weeks prior to the spring snapping. Jacob from…read moreLDS was the technician that responded. He was professional, timely, and knowledgeable. He was transparent about the issue and was honest about what repairs were needed. He did not try to upsale for unnecessary repairs. Work was completed in the estimated time. I would highly recommend this company.

I contacted LDS on a Friday afternoon about an intermittent issue plaguing my garage door. Jacob…read morewas willing to come late that evening or even Saturday morning, but since it was currently operating, I was fine with a first thing Monday morning appointment. Monday morning, as promised, Jacob arrived to listen to my issue and perform a complete inspection of my system. He made recommendations of repairs with several price points. He corrected my specific issue and replaced all the rollers on the door to help eliminate any future issues. Completely lubricated the entire setup, adjust tensioners, etc. Not only is my garage door now operating better, but it is also much quieter. All for a reasonable cost and warranty.

I had a very mixed experience with Precision Garage Door Service of Jacksonville…read more On the service side, this was absolutely 5-star. My garage door would not close because one of the cables had come off the pulley, and they responded very quickly late on a Friday evening when I really needed help. The technician was extremely friendly, professional, communicative, and took the time to explain everything clearly. At no point did I feel pressured into making a decision, and I want to be very fair about that. He showed me that the grooves in my pulleys were almost gone, which made sense since they are more than 20 years old, and he also pointed out that the cables were starting to wear. He recommended replacing both pulleys and cables rather than simply putting the cable back on, especially since the same issue could easily happen again soon. He also noted that my rollers were wearing out, and when I asked about replacing those too, he even contacted his manager and got that price reduced. So to be clear, I was not forced into any of these repairs. I agreed to them because, given the age of the parts and the fact that my garage door would not close, it seemed like the most practical decision at the time. My frustration is with the total cost. I understand that emergency evening service comes at a premium, and I also understand that I made the final decision to approve the work. But after everything was done, I looked up the cost of the parts themselves -- the rollers, cables, and pulleys -- and found that they can be purchased for under $100 total. That was incredibly disappointing to discover after paying more than $1,200 for the work. I do not work on garage doors myself because I am very cautious about the springs and the tension involved, which is why I chose to call a professional. Since it was late on a Friday and my garage door would not close, I decided to move forward with the repairs rather than spend time researching costs. Afterward, when I looked up the price of the parts and saw how low they were, I was extremely disappointed and came away feeling like I had been charged far more than was reasonable, especially since technician completed the work was done in about 90 minutes. So overall, this review is two-sided: the technician and the service experience were excellent, and I truly appreciated the fast response and friendly professionalism. But I am very disappointed in the pricing, and that is what leaves a bad overall feeling for me.

Our garage door works but it wasn't up to code, outdated, appeared to be DIY'd, and downright…read morenoisy. You know those money pages you get in the mail sometimes? That's how we found Precision. They always called 20-30 mins before their arrival window and sent a text with the photo of the person coming. A tech came out and examined our door and gave us some options that were reasonably priced. He was very professional and polite. On the day we scheduled the guy parked outside of the garage, introduced him then walked around the garage checking out what he'd need to do to install our new door and opener. He thanked us for clearing out the space so he could work and told us that it would take about 3.5 to 4 hours to complete everything. He stated he does two of these a day and ours was the second. Ok. Then he got to work. We offered water and a fan since it was a very hot day but he said he was prepared and thanked us. He was done in exactly the amount of time he said he would. I was amazed. A week out and the door and opener is so much quieter. Thanks Precision!

My review is overdue. Sorry that I'm late. I recommend this company for all your garage door needs…read more They did an excellent job and they even installed a new opener that I bought on my own when other local companies refused to do it unless I bought it from them. My garage door spring broke and they also installed a new one. The door opens and closes flawlessly. Thank you.

Prompt, reliable service. John arrived at the agreed upon time. He was knowledgeable and pleasant…read more He did a vey thorough job of diagnosing and servicing my garage doors. Price was reasonable and fair. I highly recommend this business.

Showed up on time- price as quoted prior to beginning work- pleasant. I had hired another company…read morethat gave me a 3 hour time block- i called and they tried coming st 630 pm- full 1.5 hours late

Responsive and timely. Fair pricing. Personal service. Will definitely use them again.read more