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    Santos Hernandez

    4.9 (105 reviews)
    Open 7:00 am - 7:00 pm

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    Response time

    2 hours

    Response rate

    80%

    Services - Santos Hernandez

    Deck construction

    Deck repair

    Deck replacement

    18 More Services

    Fence and gate installation

    Driveway construction or installation

    Fence installation

    Exterior wall construction

    Interior wall construction

    Retaining walls

    Patio, porch, or terrace construction or installation

    Walkway construction or installation

    Construction or installation

    Masonry/concrete removal

    Masonry/concrete repair

    Masonry/concrete sealing

    Exterior wall repair

    Interior wall repair

    Retaining wall repair

    Driveway sealing or resealing

    Retaining wall sealing or resealing

    Walkway sealing or resealing

    Santos Hernandez Photos

    Recommended Reviews - Santos Hernandez

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    AFTER
    Jaci C.

    Exceeds expectations. This was a tough job, crumbling steps of irregular rise and tread, uneven concrete. Santos' team figured a solution to every problem and executed beautifully. I will use him again. His price was also quite a bit lower than other bids.

    Elise W.

    Santos and team did an awesome job on the pavers and artificial turf in our yard! Excellent communication and very easy to work with. Our dog is also very happy with the result. Thank you so much!!

    Santos and team did an absolutely fantastic job building our new deck, retaining wall, gates etc... Very professional, punctual, transparent and trustworthy! Highly recommend!

    Back Yard - new patio, artificial turf, Cumaru steps and Redwood pergola
    Leah M.

    Santos is a Saint! We interviewed at least 7 landscape contractors and once we met Santos we knew he was the one. We went over the project scope and he texted me one number for the total project. I had never seen this before and was expecting an itemized estimate. So he came back, we went through the scope again, got clear on what was included in the number and what wasn't. It was a very fair amount for the scope of the work and he got my vision down to the detail. He also had a can-do attitude and was easy to problem solve with on the areas we were unclear on. The work we had done included: some tricky grading and water run-off issues including a French Drain, installation of artificial turf, a stone patio and walkway, Cumaru deck, steps and retaining wall, framing out aluminum privacy panels with Cumaru, Redwood fence and two pergolas, flagstone walkway, irrigation, planting plants, and bringing in topsoil and mulch. He delivered on everything we agreed to and went above and beyond! Anyone who has been through a project like this knows that stuff comes up, things you want to add, things you didn't think about before, and all the extra details. Santos was a dream to work through these things with. He was very upfront and fair on on these "change orders" which gave us total flexibility and control over the project. Santos is more trustworthy than anyone I know and he really cares about delivering something that you will love. His staff are reliable, extremely hard working, and highly skilled. Jose is an incredible craftsman and built us a beautiful custom gate that brings us joy every time we walk through it. If you are looking for a landscape contractor, look no further. I whole heartedly recommend Santos and his crew!

    Finished project

    I highly recommend Santos for outdoor living projects. I contacted Santos after looking up many landscapers and checking yelp reviews. My project was removing a badly constructed deck and replacing it with flagstone to continue to existing patio. Then decided to extend concrete walkway to patio, replacing rear fence and installing artificial grass. I am very happy with every aspect of the project. Santos was very responsive and answered any questions I had. His prices were the most reasonable I came across. His crew is very professional and courteous. Definitely a 5 star review and I don't give them out easily. Santos motto is "If you're happy I'm happy " Thanks Mr. Hernandez.

    Side yard paving.
    Alexey B.

    Great job paving our side yard. Efficient and neat. This is our second job with Santos and his team. They have built us a beautiful deck before in a previous house.

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    10 months ago

    Never heard from the man for an appointment or quote. He never contacted me after I explained what I needed done.

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    Page 1 of 3

    Ask the Community - Santos Hernandez

    After reading your many good reviews . Do you work on automatic gate repair?

    View All 5 Questions

    Review Highlights - Santos Hernandez

    We had a great experience with Santos and his crew building a redwood fence (40ish feet).

    Mentioned in 4 reviews

    Read more highlights

    Diaz Landscaping - Sod installation

    Diaz Landscaping

    (5 reviews)

    My husband and I are very happy and absolutely satisfied with "Diaz Landscaping!" Father and sons,…read moreAlmiro, Brian & Pablito, along with their crew did such a fabulous job with our landscaping! They also built our side gate as they not only do landscaping. They also build fences and gates! They are true professionals, honest, dependable, extremely meticulous and they show up with big smiles on their faces! Without a doubt, I, along with my husband, highly recommend "Diaz Landscaping!" Apart from the beautiful salvias, wonderful palm trees, lovely cherry trees, enchanting birds of paradise and pretty bougainvilleas they planted, they also installed magnificent lights throughout our landscaping! Everything is amazing! Hats off to "Diaz Landscaping" for a job so excellently done! Spectacular!!!

    Recently we were hearing running water in our yard and were unable to find the source. A plumber…read moretold us it was likely our irrigation system, which we don't even use. I found Diaz Landscaping online and filled out a request form. I heard back in about 2 minutes, and Brian offered to come the next day! Once he and his dad arrived, they were able to quickly identify that the situation was actually a lot worse - a major copper pipe burst underground - and nothing to do with irrigation at all. Instead of just leaving me to figure out next steps on my own, they gave me guidance, referrals, called their contacts to get back up options in line, and were incredibly attentive. Happy to report that I used their plumber recommendation (Amesos) and the issue was cleared up that same day. I asked for a referral for a landscape designer, and they gave me one who came over the next day, and I'm looking forward to hiring Diaz to do the work if we move forward. They have certainly earned my loyalty through their customer service!

    Door Pros - Scratches, dings, unfinished

    Door Pros

    (554 reviews)

    We had "Door Pros (Justin/Josh)" replace our old garage door about 6yrs ago. Yesterday (Sun,…read more1/25/26) we had an uneven load issue resulting in the improper tension and the two end lift cables misaligning the door so I frantically called and requested service via their online tool. Josh got back to me within a half hour asking for photos and descriptions to aid in resolution which I provided. Amazingly Josh scheduled their technician Matt for an appointment the next morning (Monday)..! Well Matt was incredibly understanding and quickly assessed the series of tasks to release the door, adjust the spring/torsion and accommodate for the slightly uneven driveway to ensure an even bottom seal. Further, Matt re-aligned the tracks, bracing, inspected and lubricated the rollers. It's still boggling to me that Matt was able to accomplish this repair in less than an hour.! I wish I could give Matt and "Door Pros" 10 stars instead of just 5. I wholeheartedly recommend "Door Pros" to everyone who not only needs a better garage door but also the years of support, service and trust you gain with great products. Thank you so much Matt! - Phil R.

    Door Pros Garage Door Co…read more 2023 we purchased a very expensive wood garage door from Door Pros. Bobby was the salesmen in San Rafael. I should have ran once I met Bobby. The kind of guy that promises you the best in the world. Well when they delivered the door to install it the door was still wet from the stainer Door Pros had stain it. They swore it would be fine! Fast forward to 2026. I have had Door Pros out over 20 times to try and get the door properly working but every Tom, Dick, and Harry (smokers who smelled like a tobacco factory) they sent must have never been to garage door repair school. Joe the lead technician in the beginning told us the door needed to be taken off and sheetrock cut out so the door would run properly. The next Joe Schmoooo told us something different. So every guy that came out in 3 years had a different story. The last guy 2 months ago said it was installed wrong and he would have the owner call me next week but NEVER a call back. I even spoke with Josh the owner a few years ago and he said they would make it good. We finally said GOOD RIDDANCE to Door Pros. They aren't Pros at all. Just a company that gives a lot of talk and gives you no action. We called another company in SF and in once visit they told us Door Pros had installed the whole door wrong. Wrong springs, bend rails, etc. etc. The door after one visit works beautifully. So stay away from Door Pros. Listen to your gut. I wish I did as we wasted 3 years of our lives with that awful company. Too many photos to post but believe me I have them in a file of companies NOT TO USE.

    IVS Fences & Iron Works - Automatic drive way gate with pedestrian access;)

    IVS Fences & Iron Works

    (68 reviews)

    I reached out to IVS Iron Works for a quote on a custom metal gate with a modern design--matte…read moreblack finish, clean straight edges, and redwood wood accents on the interior. From the first call, their communication was clear and professional The craftsmanship exceeded my expectations. The final product was even more beautiful than I had envisioned! If you're looking for custom iron work, metal gates, or modern steel designs, I highly recommend IVS Iron Works. Thank you to the team for delivering such a great result!

    I requested a quote from IVS for a large fence project and it was a bit difficult to iron out the…read moredetails with IVS. Ignacio, who came for the site visit and identified himself as the owner, was very easy to communicate with both in person and over the phone. However, Jackie, (not clear to me if she's the co-owner or Ignacio's wife) finalizes pricing and pretty much runs the show. For our project, we had picked IVS to do the work, but the price kept increasing by thousands of dollars. I asked to speak with Ignacio since these changes were inconsistent with what I discussed with him and put them week above our other quotes, but Jackie said that's not necessary since she decides the pricing. They also charge tax on materials, which no other fencers do (since they're already paying tax to Home Depot, etc.). These business practices felt disingenuous to me and like bait and switch. I've had issues in the past with businesses like this that once the work begins they'll change order you again and ask for more money. So we did not use them. For this fence, we received multiple quotes. Two companies were in the $9-10K range and IVS was around $12K. All were licensed and bonded. We went with the lowest quote and are extremely happy with our fence.

    The Expert Gate Company

    The Expert Gate Company

    (131 reviews)

    After getting quotes from several companies, we decided to go with Expert Gate Company for our…read moreproperty in Atherton and are glad we did. The entire process was smooth from start to finish, and the final result exceeded our expectations. Izzy was great to work with throughout the project. He was easy to communicate with, followed through on everything discussed, and paid close attention to the details that mattered to us. The installation was completed professionally, and you can really tell the team takes pride in their work. What really stood out was the support after the installation was finished. Even after the project was completed, Izzy was still willing to follow up and provide additional support over the phone whenever we had questions, which we really appreciated. The new gates look amazing and have completely upgraded the look of our property. We would absolutely use Expert Gate Company again and would recommend them to anyone looking for a reliable, professional team with excellent customer service.

    Initial experience was bad. Sales guy came, was short with me, seems uninterested. Promised to give…read morea quote. Waited 4 days. Didn't get a reply. I wrote a bad review and moved on. Owner contacted me asking me to remove the review and he can help me out with my gate job. I needed someone to help fix a botched gate install job so agreed. The job was to remove two existing posts and replace it with new steel posts. The price quoted for TWO posts were not cheap. He seems to think he's doing me favor for labor only but it was not cheap. It cost the same amount as the full job by the other company for the full install. I'm OK with it because at that point I wanted a job to be done by someone who knows how to do the work. Of course, I found out the reason they're expensive because they SUBCONTRACT to another company that specializes in gates. Are they the expert or is the subcontractor the expert? Nevertheless, I waited a week and a half for the scheduled date. The night before, he text me and ask if I have two steel posts that they need. They quoted me a very high amount to fix two posts but does not provide the materials for the fix. These guys are supposed to be experts in STEEL gates but do not have the materials for STEEL. So what are they experts in? Subcontracting? Reselling gate install service? What irritates me is that he sprung this on me at the last moment the day before. Our conversation was that the quoted price includes labor and materials to fix except for the extra materials that are needed that are ALUMINUM which I purchased. The fact that he asked me to provide STEEL materials at the last possible moment was maybe because (a) he misquoted me or (b) the subcontractors wanted more money to do the work. In any case, I cancelled the job. I cannot trust a company that bait and switch. If you misquote, then you own the difference, not spring it on your customer at the last moment.

    Santos Hernandez - fencesgates - Updated June 2026

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