From The customer service to the environment it was just spotless I was looking for somewhere to…read moredo my nails with my mother in law and my daughter found this place in the map seeing the reviews we hoped it wasn't paid reviews to make them seem Good but thankfully it was as good as the reviews showed . I also enjoyed the vibe of the place the music the atmosphere it was calm and peaceful. Total 10/10 for me would come here again.

Amazing service!! They are the only place I will go to for a pedicure in Mattoon or Charleston…read more Friendly service, family business, and amazing quality every time!

I've been going here for years and recommend them to anyone looking for a new place to try just for…read morehair, as well as for full salon services. They've moved into a larger space and now it feels like being in a fancy salon in a big city. Yet, they are so friendly and welcoming that you don't get the big city snobby feeling nor prices. Also, the services are always top notch. I take my teen and tween boys for reliably great cuts at reasonable prices. My hair is always fabulously cut and colored. My massages, nails, and esthetics are always well done as well.

I moved into town recently and got a few quotes from salons in town. This salon is right by my…read morehouse and way more price friendly than the one downtown so I thought I'd give them a try. Love Liz. Hair is the very few things I splurge on so I love the results every time I go.

I have been getting massages here for years - always great customer service and ambiance…read more Right now, I wish I could live here LOL. Most recently, Ashley was my masseuse - totally awesome - highly recommend Park Hills Spa!

I so badly wanted to give this place five stars but my last experience just left me so…read moredisappointed! First of all, I have been there a few times for a massages and eyebrow sugaring. The first time I had a massage and eyebrow sugaring I had Amanda. Amanda is a gift from the spa gods. She is friendly, professional, and is so wonderfully good at what she does that I would pay double just get an appointment with her. When I kept calling in trying to get Amanda, she was always booked, but they kept referring me to a girl named Sue. Sue seems aloof and although she is quite a bit older than Amanda, I'm not exactly sure she knew what she was doing. The first time I had Sue for a massage, it was a bizarre experience. I had an hour long massage and at the end of the hour, I heard Sue mumble something and just walk out of the room. I was left there on the table, and only when I looked at the clock did I realize the massage was over. The massage itself was satisfactory and I love the professional and soothing massage rooms! Yesterday, I went in for en eyebrow appointment and a pedicure. I told Sue that I had very sensitive skin. The top of my eyebrows are now itchy, red, blotchy, and have large, red bumps that I did not get when Amanda did my eyebrows. Every other salon and spa that I have gone too since getting my eyebrows done in the past ten years have always immediately place a hand on the place where they had just ripped the wax off because it keeps it from being too painful. Sue did not do this, until I asked her too which I thought was just a basic thing that salon techs were expected to know. I was wrong. Onto the pedicure that I had: after a very long day at work, I was so glad to be able to zone out. The foot massage was fantastic and she did a nice job of removing built up calluses. However, the polish was chipped by this morning and of the nail polishes available, there were less than five professional quality polishes. The rest where the Sinful Colors, the cheap brand from Walmart mixed in with stuff from Sally Hansen and L'Oreal. It was more like raiding your sister's nail polish stash than visiting a professional salon. Overall, I love the environment and the services but this place would be an easy five stars if Amanda is your only option. UPDATE ON 8/21/2014 I had to give this business one star, sadly because two days after my waxing appointment, my eyebrows are itchy, red, and have broken out in irritated bumps. Looking back at the appointment, she did not cleanse the area to be waxed before hand (a common thing most salons do to prevent ingrown hairs, and the same reaction I go), she did not trim my brows so I had to do the best I could at my own home. I also noticed a small strip of hair that she missed, and my eyebrows are woefully uneven. Such an unpleasant experience. Overall: I would go back to Amanda, but I'm even hesitant to step foot anywhere near the place because I don't know if my skin will forgive me.

Walk-in acrylics review: Application of the powder too THICK…read moreand flat-- appearing exaggeratedly fake. Failure to remove or push down any cuticle- I left the salon with my brand new nails LOOKING ALREADY GROWING OUT! He had clammy, grubby-feeling hands! Very obviously not recently washed. I was so uncomfortable being handled by dirty hands. For something that should be a LAVISH experience with a polished result- I'm unhappy enough to start a yelp account lol. Some techs there do a good job. However, make an appointment with someone you've vetted.

The staff were very nice and professional. I received a gift card and used it for a facial. So kind…read moreand made sure I was comfortable

Best place ever!! I've only been in Chucktown for a year and I haven't seen reviews about anything…read moreso I've decided review places I've been to. This place is wonderful, they know their stuff and are super awesome. I've tried a few places for a haircut and it always ends up being botched!! It's a bit pricier than what I normally pay but totally worth it. Today, I made an appointment for a trim and eye brow wax. They wash/rinse your hair, cut and style your hair. The eyebrow waxing was great too, love my brows!! I highly recommend coming here!

My favorite place for pro hair care! Pricing is better than the chains and the service and degree…read moreof professionalism is over the top.