Do NOT DO BUSINESS WITH I tried for sometime to rent a…read morewarehouse at 54 Old Pueblo Rd from them. I noticed the place has been available for over 6 months with no movement. I contacted Allen property and Taylor Cohan. Taylor is the most lethargic, unmotivated property agent I have ever met. After playing phone tag and him approving the use I needed it for, we agreed to a time to view the warehouse. The guy showed up late looking like he just came off a bender and didn't bring the keys, genius. So I chased him down to meet the next day and he was late again but called. I viewed the warehouse and we decided to move forward. I had told Taylor my credit score was low but I could provide stellar rental references and pay the first year in advance. Taylor said that would work and he would present this to the owner and see what we could work out. So my rental reference sent a reference to Taylor. I also sent a profit loss statement, a personal letter describing my situation. This is the first time using Taylor's email so I was looking for confirmation that he received my personal information? I send him a text on a Friday to see if he received. Most professional managers will acknowledge your very personal emails with a response, not him. So my text went ignored. On Monday I texted again to see if he received, once again crickets no response, very amateur. Then I called Allen Properties and asked for Steve Allen the owner, I left him a voicemail about Taylor's incompetence. A woman named Felicia called me back and apologized for Taylor's incompetence, almost like its a regular thing. I told Felicia I had sent personal document to Taylor and he hasn't told me he received them. Felicia then told me that she would present my info and that I'd pay a year in advance for the warehouse to the owner to the owner. Taylor and Felicia called me back together and told me the owner denied rent for the warehouse a year in advance and denied my references that were excellent. I get screwed because Taylor sucks at his job and the owner of the warehouse gets screwed because Taylor sucks at his job, and Allen properties gets this bad review because Taylor sucks at his job. Steve Allen I was told was in the loop the whole way on this? Nice work Steve good company ethics.

Allen Property Group runs a handful of small coastal hotels, including the Venetian in Capitola and…read morethe Rio Sands in Aptos. We travel to that area about once a month, sometimes more. Our long term plan is to actually purchase a home in Aptos when our kids graduate high school, so we make a point to try to be involved in the community we plan on relocating to. That said we recently had a very awful stay at the Rio Sands and it led to a pretty unpleasant and unprofessional interaction with Steve Allen. I brought my family to one of his hotels and we ended up with no heat or plumbing. The staff at the hotel was entirely unhelpful so we reached out to Steve. He ignored all calls and emails and was unresponsive. Apparently he thinks it's perfectly fine for families to stay at his hotels and not provide them with plumbing or heat in the winter. Interesting way to do business but ok. While most of our interactions in the area have been wonderful, and we've met some really wonderful and kind community leaders and business owners, there is always a random "bad apple" that preys on tourists and it seems like the hospitality branch of Allen Property Group does just that. We obviously won't be spending our money at any of their hotels and will be sure to steer clear of their real estate side when we purchase our home in Aptos.

Mary is one of the nicest people I've met in the world of business. She works hard, is very…read moreattentive to what you need and very honest. I really appreciate her dedication to her work and community. An all around wonderful person. I highly recommend her as a mortgage broker!

It had been a long time since we bought a home. We were under a 30days time crunch and our credit…read moreunion failed to help. My father-n-law who lives in another city walked in to a local office and got us her number. I called Mary Russell right away & laid out the scenario. She was attentive, reassuring and very welcoming. I worked with her for the next 40 or so days to close the purchase of our home. Working full time, coaching little league and buying a home would be stressfull but w/Mary by our sides the entire experience was wonderful!!!! We cannot wait to do it again. Thank you so very much Mary R.

I want to say something nice about Larry Wallerstein, a commercial broker at JR Parrish. Besides…read morebeing an experienced, no-nonsense, and no-pressure real estate professional, he turned out to be a brilliant strategist. He was able to work with some tricky aspects of our transaction which could have caused problems during negotiations. His background is in real estate law, and those skills really came through for us. He was always one step ahead in positioning us to our best advantage. But he never came across as a know-it-all, and he was very patient with all of our questions. All the while he maintained a cordial get-it-done attitude toward the other parties in the transaction which set up the entire process to be a very positive experience for everyone. As a retired real estate professional myself, I know the quality of his work and his business ethic are not always easy to find. I highly recommend him.

Matt Shelton at JR Parrish-Santa Cruz has been a go-to guy for a range of commercial real estate…read moreprojects over the years. He's consistently able to ask good questions, distill complicated issues, give good advice, and help drive things toward win-win solutions. Helpfully, Matt has deep roots in Santa Cruz and beyond, effectively referring me to specialized resources as needed and knowing the right people to get things done. Bottom line, Matt's accessible and professional and has helped me move forward.

I would recommend Sirrom because he is personable, communicates very well, and understands the…read morenuances of the process. He grew up in Santa Cruz County which is important for real estate and stays current with the market. I was looking for a someone who had a holistic view of the home buying process. After speaking with him at an open house, I saw that he did. I also didn't realize then, but I needed someone patient because I am a discerning client. If you're looking for an experienced agent who's goal is to assist YOU in finding what you seek, then contact Sirrom. He has helped me with several transactions to date.

In times like these, I like most people am longing for calm, cool, and collected people. Sirrom…read morebrings these qualities to the real estate process with such ease. And when I say he brings these qualities he does it with ease because that is who he is. If you are looking for a real person that is great at understanding your needs and wants he should be your realtor. If you are needing someone who is not going to lie to you just to up-sale you for more commission, then you need him! You will be surprised that you not only met a great realtor but a great friend at the same time. I encourage everyone to trust in Sirrom. He will take care of you like you are family!

Pacific Appraisers did an outstanding job establishing the value of a residential property that I…read morehave in Santa Cruz. Their charges were very reasonable and I was able to get the appraisal scheduled quickly and they turned around the valuation report just a day later. Both Shain Holden and Brett Marshall were a pleasure to work with and provided meaningful market analysis. I wouldn't hesitate to work with them again and would highly recommend Pacific Appraisers to others.

This is probably the best AMC in the mortgage industry. They answer the phone, respond quickly to…read moreemails and get the job done. Don't waste your time going with another appraisal company.

Rented a house in Aptos few years ago from Jim really great experience upper Encino alway right…read morethere to fix any problem very on top it.

I lived in a place with sheriff activity every week. Restraining orders between long term tenants…read moreand the landlord didn't do anything to fix. I also cleaned my place for 4 hours upon move out, including vacuum lines, and he charged me 400 for a cleaning. I wouldn't recommend.

I worked with Pete's team -smooth transition, professional, and easy to communicate with from start…read moreto finish. A pleasure to work with, looking forward to the the next one!

Pete is a great guy and an awesome real estate agent…read more He recently helped me and my husband buy our first home and stuck with us through thick and thin. He worked with us 5 years ago when we had no idea what we wanted or how much we felt comfortable spending or who we wanted to buy with. After 9 months of him showing us a ton of places and being very patient with our indecision, we decided to put the whole thing off - this fall when we came back to him he was still happy to work with us even after our sorta crazy requests 5 years ago. I'd say everything about Pete is great, but some highlights are: 1. His knowledge of building is really helpful in getting a basic idea of what you are really buying. 2. As he says, he works 24-7, and is extremely accommodating when it comes to working with your schedule. 3. He's honest and up front. He's not just trying to make a sale, but find something that works for you. 4. He's a really kind and caring person. After closing on our home he's gone the extra mile to help us get quotes from local contractors on some repairs we are having done.

Hands down, Dana Rasmussen is the best property manager in the market…read more After working with other property management companies in the past, I can honestly say that nothing compares to the level of excellence, integrity, and care Dana brings to her work. She is in a league of her own. From the very beginning, Dana impressed me with her professionalism and her heart. She is personable, attentive, and deeply committed to doing things the right way. When she took on my property, she handled every detail--from cleaning and repairs to thoughtful recommendations that would help the home stand out in the rental market. Her eye for detail is unmatched, and the transformation of my property showed it. One of the things I appreciate most is Dana's ability to balance everything with grace. She communicates clearly, responds quickly, and makes sure both the homeowner and the tenant feel supported and respected. Her accounting is meticulous, and her spreadsheets are incredibly organized and transparent--something that gave me tremendous peace of mind. What sets Dana apart is not just her skill, but her character. She is honest, proactive, hardworking, and genuinely cares about the people she serves. I trust her completely with my home. If you are looking for a property manager who will take exceptional care of your investment, look no further. Dana is truly the very best--professional, reliable, and absolutely outstanding in every way. I cannot recommend her highly enough.

Had an unfortunate experience during my move-out process after my landlord changed property…read moremanagement companies and Rasmussen took over handling the transition. During a disagreement regarding move-out expectations, I did not feel the communication was handled in a calm or professional manner. Due to the interaction, I felt it was necessary to contact the landlord directly and have a third party involved to help complete the process. I was surprised by the difference in communication style, as previous interactions in other settings had been more composed and professional. I understand move-out situations can involve differing expectations and interests. My hope is simply that all residents are treated with professionalism, respect, and calm communication throughout the process, especially in a small community.

I just finished buying a home with the awesome Gina Odom. From the very beginning she asked…read morepertinent questions to make sure she understood my needs. She was thorough and thoughtful throughout the entire process. She made great recommendations yet it was always driven to meet my needs. If you want a knowledgeable and seasoned professional...... Gina is that and more. She and her team were kind and generous every time we spoke or met. I highly recommend you give her a call.

From start to finish, Gina and everyone at GRO were fantastic! We needed a house that would be big…read moreenough to accommodate a family but stay strictly within our budget. With her patient guidance, Gina helped us navigate the housing market in Santa Cruz, and after a few *fun* offer adventures, we landed a fantastic house for our growing family. Even after the closing date, she and her team have been extremely helpful, connecting us to local contractors and providing guidance to us as new home owners. Thank you Gina!