Billing is a complete disaster. Automatic payments never processed correctly or on time. Thank god…read morefor Chase bank for refusing to process ridiculous charge. This led to late fees with no correction to account. Despite repeated attempts to resolve the issue, both local billing representatives and the manager, who agreed with my figures, never followed up allowing late fees to accumulate. They haven't even offered to remove the late charges for the problem they created. Care is fine, but watch the billing and your loved one's money!

There are angels on Earth and they work in the Sunrise Reminiscence unit. The care that my mother…read morereceived was extraordinary. The woman who work there are not doing a job. They are doing their life's work. They are not only skilled but are filled with compassion and love. They have unending patience. Two of the extraordinary caretakers were Promise and Rachel but there were many others as well. They could not only arouse my mother out of a stuporous state while she was in hospice to feed her or clean her but they could get her to smile and respond. They brought out the best in her at the worst time. It was like taking care of an infant. The connection that they had with her was nothing short of remarkable. We all end up at the end of life the way we were in the beginning. We are helpless and need angels to care for us. We cannot thank them enough for the comfort that they gave to my mother but also the comfort that they gave to us. Lorraine Millers Family

A Caring Hand Services is excellent. The staff are incredibly kind, reliable, and truly dedicated…read moreto their clients. They go above and beyond to make sure every family feels supported and cared for. I highly recommend their services!

Scheduling staff is very attentive and calls are answered promptly. Staff takes the time to answer…read morequestions and address concernd.

So grateful for Friends For Life Homecare The whole team is…read moreamazing. Thank you for all you do to help everyone, I give them 10 Stars

Getting a call from GSH in W. I slip at 10:30 PM that my mother would be released that night and…read morecome pick her up. I live in Atlanta, so of coarse that was not going to happen. My mother lives alone & unfortunately suffers from debilitating back pain after a fall. Panic setting in I was referred that evening to Amy Recco founder of Friends For Life Homecare. She immediately gave me the names of the social workers at GSH that would delay the release for 12 hours & at same time contacted a caregiver to be at my mothers home when the ambulance dropped her off. Soooo, a week later I write this review to thank Amy & her efficient, empathetic organization and the life changing care my mother is receiving. Thank you for saving my mother! Mike S

Could not recommend this place highly enough. For years we suffered with standard homecare agencies…read morewho pay their employees garbage and send any warm body they can find. For only a little more, we get quality care. It's a life changer.

Denise Kuhbier is a life saver. Terrifically organized and supremely professional…read more I had a need due to a very ill family member in West Islip and Denise has become as important to me as my left eye. She has helped me find trustworthy and compassionate caregivers . Cost is always a factor and these caregivers are requiring fair and reasonable wages. I am glad we can accommodate. I highly recommend LEANONWE. There's is a true miracle story. A terrific idea brought to life.

My father was in Mercy Hospital for almost two weeks when we recognized he was not going to make…read moreit. The Hospice at Mercy said he was not critical enough for their in-patient services, so we had the choice of Dad going back to his Assisted Living home or to a nursing home to die. Assisted Livings are a social model where people live who need daily assistance. Dad had been at the AL for 1 1/2 years at this point and it was his home. The hospital Hospice handed me a list of agencies that provide Home Health Aides for end-of-life work. The only option was to hire a third-party care agency to administer this kind of care 24/7 for as long as Dad lasted. After a maddening 2 days calling every agency on the list, THANK GOD I found Better Home. Right away, they were a cut above many of the agencies I talked to. The intake person was competent and thoughtful of my difficult circumstances and worked to guide me though several decisions. They also could provide experienced Aides within a couple of days as opposed to several agencies I called. Paying immediately before even discussing what was needed was the opening gambit from one agency I encountered! At the AL, we were so lucky to have the Better Home Aides who really knew their business. They were competent, caring, informative and experienced. Dying is hell and witnessing it is sobering. Dad lasted 1 1/2 weeks in Hospice and my brother and I were there participating in his care almost every day. The Aides welcomed our presence and educated us. They were respectful of our needs in letting go of our Dad. I am so grateful to BH for the massive assistance they provided. Especially, I want to mention and thank publicly Sonia, Victoria, Leonard, Delphine (overnight), the very kind intake nurse who came Day 1(cannot recall name), and everyone I dealt with in the office such as Karen and the Financial person (cannot recall name). Their competence across the board made such a difference during the maelstrom of dying. Dying at the AL had hidden costs. The Mercy Hospital Hospice Good Shepherd provided Medicare-covered Hospice Services such as having an RN (Jerry) very helpfully guiding us. GS also provided the bed, oxygen, and some supplies to get us started. They provide a mandated 13 months of bereavement services, also. The AL provided "Room and Board" (no board as Dad could no longer eat), cleaning, and did the massive amounts of laundry we had. They also lent an Aide here and there to assist turning Dad. Long term AL Aides who knew us came in to cheer Dad and us, but were not involved in the care at this point. The rest of the work and direction was provided by the Better Homes Aides I mentioned above. The 24/7 Aides were $32.50/hour, but that added up to approximately $5000 for the first week. The AL had already been paid for the month so this third-party care was additional. There was also lag time in getting needed supplies, so I had to go to a med supply store myself a few times. The hospital Hospice told me they would "pick up" 4 hours of care/day from agencies on that phone list that I was originally handed. That was eventually true, but I had to fight for that discount during the 1 1/2 weeks Dad was dying and I was at his bedside. I wholeheartedly recommend Better Home for many of the reasons stated above. There is cost involved but the competent help they provided was invaluable to our family.

My family has been using BHHC for a few years now for my 91 year old Dad in his home. My Mom is 90…read moreand has needed help to care for him. Overall, they have really helped care for my Dad in a safe, respectful, friendly way. Sometimes you have to try a few aides to find the right fit for your family - the right fit for us has been Blanca. Unesh is our aide coordinator, and he has done an excellent job with communications, and trying to find the right person. Raj is the Operations Manager, and he has been a big help guiding my family with perspective in the home aide industry, and with Medicaid decisions. He is always accessible and has also been a pleasure to work with. I hope to meet the owner one day - she is a former nurse, and therefore brings a great perspective to a company that cares for people in their homes.

The Bristal at Lynbrook has been an amazing Facility! My…read moremom was there for 4 years. The staff goes over and beyond to show love and caring for all of its residents. The activities are wonderful, and it keeps everyone busy for as long as they want. The food is good and the meals are well planned. Wendy the Director is always available to take care of all matters and answer all questions. She is a wonderful compassionate person and they are very blessed to have her there. Wendy also made the process of putting mom on medicade easier for my family. I recommend the Bristal it is very clean and it is a wonderful home away from home for your love ones.

The bristal assisted living provides subpar care. Management is not responsive and feels immune…read morefrom state oversight. management of the overall bristal corporation will not respond to any complaints. Do not put your loved one in any of their facilities

Family member was there. Dreadful. Zero communication unless they wanted their $read more

My mother went into Cardiac Arrest there during dialysis. They had an incorrect phone number for…read moreme and never bothered to look on the board next to my mother's bed, where three contact numbers were very very clearly posted. And....my number is listed. I didn't find out until the next morning until I arrived to visit my mother. She died six hours later. Thank God I happened to be visiting, or I never would have found out my mother was in the hospital, and she would have died alone. The aides and nurses are dedicated and caring. The administration should rot in hell.