I love the staff and therapists! I end up walking out leaving the office in a positive and calm…read moremood. Such a refreshing visit where you will walk out feeling accomplished, AND most importantly, HEARD!!!

I attempted to get my son into therapy with the group, but when I was provided the online documents…read moreto sign, I was uncomfortable signing one form. It was the fee notice that had a blank line for the actual cost of the sessions. I requested to have that part filled out, then I'd sign because why would I sign it when the space for the cost wasn't specified? They refused and said I can just cancel my appt if I didn't want to sign it, so I did. The person helping me continued to have a very privileged attitude, telling me I shouldn't care because my insurance was covering it. She kept asking if i expected my insurance to be canceled and I shouldn't worry about it. She has no idea what my situation is and it's too bad she's pushing her own privilege onto people who are likely vulnerable. Be careful what you're singing!

I feel like I always have someone to help me I have…read morereceived the best care here beyond my expectations.

Omg where do I begin. The receptionist were very friendly, but it's whoever is in charge of running…read morethings or updating their new computers system or telephone system. First they never answered when I try calling couple of weeks & I even emailed them but never got a reply back. I was scheduled today and I even filled out all the documents that was emailed to me a month ago, so that I didn't have to do that at the office, plus I requested from my job for couple of hours for this appointment today. Anyways the receptionist said I had to sign the consent form, which I did all that online but I guess not everything was signed. So now I'm sitting waiting to be called to speak with the specialist and nothing. By then I was so frustrated and I went to tell the receptionist isn't the counselor ready for me yet, and she said yes but theirs still more forms that you need to fill out, now I was getting upset and told her I filled out everything online when you guys emailed me the website. Then she says nothing is showing up that they got a new system and nothing was transferred. I than said how horrible the system runs here in this place and I wasted my time and money, which thankfully I got back. I told them I'm no longer coming back to this place again. I was hesitant to come at first because I saw the reviews how horrible it was here, but I wanted to give them a chance. So please review before going here. I wish I didn't have to click on a but I had to in order to post this.

The therapists are very truthful. I have seen two separate ones, and they both are honest and…read moredirect in helping you overcome whatever it is you need.

From the owner: Individual Counseling: Help For You…read more Work 1 on 1 to figure out what's causing you too much pain, anger and worry. Get support while dealing with anxiety, depression, stress, change of life and relationship problems. Family Counseling/Parenting support: Help For Your Family/ Your Child Support for your family while you are going through situations that seem to be pulling you apart. Learn how to communicate better with each other and receive guidance when your family is facing challenging issues. Marriage/Couples Counseling: Help For Your Relationship

If a negative star could be given this would be the spot to do it. DO NOT use this therapist! She…read morespends more time talking about herself what she does how amazing she is making excuses for her one star reviews than she does listening to her clients. After 1 session she diagnosed incorrectly provided incorrect medical advice takes cash and zelle but does not give change! A grievence will be filed as well with our insurance! I repeat DO NOT USE THIS THERAPIST!

This review is about only one phone call as a new patient for anyone seeking out a new therapist,…read moreand how I was treated. If you are seeking a new therapist, please read this first. I was referred to Healing Hearts by my insurance. I left a message and got a call back later that day. I missed the name of the person who called me back, but I do remember that she introduced herself as the owner. From the beginning of the phone call, until the end of the phone call, it seemed like she was doing everything she could to NOT help me. I introduced myself and told her I was referred by my insurance because I was only comfortable with in-person therapy and my insurance had told me that Healing Hearts did in-person therapy. She responded and repeated my interest to me. Take note of this. She asked if I had tried therapy in the past, and I told her yes, but it was a bad experience. Instead of trying to make this experience better, it started to fall apart. She asked why I was seeking therapy. I told her that among other things, i was recently diagnosed with an incurable disease and have been told by many people and doctors to seek mental therapy as a general rule. Ay which point, she told me "Oh, I'm sorry.I don't treat that disease." Of course she doesn't, and I told her as much. I had to ask her if she was aware of the mental toll this news could have on someone and at which point, I was met with a contemptuous "I understand that, sir." That was right off the bat, assuming I was too dumb to call the right specialist. Then, she goes through the standardized questionnaire. I'm not suicidal, I'm not a danger to myself or others. in fact the opposite. I was seeking therapy because I WANT to live longer and wrap my head around why I may not. At which point she lets out a sigh and says "well, we are only taking tele-therapy patients right now". So... I told her at the beginning that my interest was in-person therapy. She could have told me then that they were only taking tele-therapy patients. But, let's do benefit of the doubt. This was at most a 10 minute conversation as she was trying to end it quickly the whole time. Maybe she forgot that I had said that. A therapist that forgets what you said 10 minutes prior seems to me to be counterproductive for therapy. Or, maybe since she determined that I wasn't a harm to myself or others, she thought treating other patients over me was more worth her time. If that's the case, why would I have to play Olympics with other patients when it comes to my mental health? And on top of all of that.., there are MANY ways to get tell-therapy and online therapy completely free, no insurance needed. Why would I not just do that? If they are pushing tell-therapy or therapy over Skype or Zoom... it's a rip-off because you can't get it free. The truth is, I don't know why she treated me like this. But at this point, I just thanked for her time, and ended the conversation. In summary, it was my experience that the bedside manner of Healing Heart was terrible for people seeking mental health therapy. It's really hard for a lot of people (myself included) to even ASK for any kind of help in the first place. I was very surprised and saddened to be treated like this.

I love this doctor. he is such a wonderful man and always looking out for my kids and making sure…read morethey have everything they need for refills, new meds, wants to know if they are working or not. He is just all around a good person

Eric is rude and fraudulent. Bails on appointments and pretends like the appointment was never set…read more No consideration, poor care. Not a good moral person. Don't trust and don't give him business.

Desert Bloom Recovery Victorville Staff,…read more Exceptional services, that embraces the Family oriented recovery. Making Us who are struggling with our addictions, feel as if we still matter. From Brad, Jennifer, Mike, Jexenia, and Josh, one can feel that deep hearted approach to instilling us with the tools to maintaining our lives in a manageable state. I give high props to all the staff at Victorville Desert Bloom Recovery, they truly are the family who's stood by me through the harsh times within my recovery. I love you, Guy's. Eternally Grateful, George

From the owner: Are you or a loved one suffering from addiction? We're here to help you bloom into the new you! Our…read morecertified counselors can help you or your loved one to get onto the road to recovery. Call us today!

My daughter went here for a few months and when my insurance got declined (problem on their end)…read morethey made up a reason to kick my daughter out. The workers are very kind but there is one woman who is very pompous and rude. She has long black hair and tattoos. The care quality was medium and I should have sent my child elsewhere. This place seems like it was just spontaneously opened by brainless "adults".

Never go here rude! And not considerate! They do not listen to patient needs as well as understand…read morewhat actual people go through would never recommend.

My husband and I did our premarital counseling with Ted, and he was extremely supportive. I…read morecontinued personal counseling with him, after we were married, in order to focus on a career shift and loss associated with a serious illness. He has helped me realize goals and create reasonable steps towards success for myself. Ted is so personable, honest, and funny. We feel very at ease around him, and appreciate his help over the last few years.

So thankful to have found my counselor here DR Brian Carlson is an amazing human being ! This is…read moreprofessional courteous office with welcoming staff and atmosphere also confidential . They always call me a day before my appointment which is nice to confirm and serves as my reminder they accept insurance

Awesome counselor. Brian is so down to earth and understanding. Never judges or makes you feel…read more weird. He helps me and my husband communicating with love, patience and understanding.