So thankful to have found my counselor here DR Brian Carlson is an amazing human being ! This is…read moreprofessional courteous office with welcoming staff and atmosphere also confidential . They always call me a day before my appointment which is nice to confirm and serves as my reminder they accept insurance

Awesome counselor. Brian is so down to earth and understanding. Never judges or makes you feel…read more weird. He helps me and my husband communicating with love, patience and understanding.

I love the staff and therapists! I end up walking out leaving the office in a positive and calm…read moremood. Such a refreshing visit where you will walk out feeling accomplished, AND most importantly, HEARD!!!

I attempted to get my son into therapy with the group, but when I was provided the online documents…read moreto sign, I was uncomfortable signing one form. It was the fee notice that had a blank line for the actual cost of the sessions. I requested to have that part filled out, then I'd sign because why would I sign it when the space for the cost wasn't specified? They refused and said I can just cancel my appt if I didn't want to sign it, so I did. The person helping me continued to have a very privileged attitude, telling me I shouldn't care because my insurance was covering it. She kept asking if i expected my insurance to be canceled and I shouldn't worry about it. She has no idea what my situation is and it's too bad she's pushing her own privilege onto people who are likely vulnerable. Be careful what you're singing!

Debra is what all therapists should be. She's empathetic, patient, interested, kind, listens…read morecarefully BUT also interacts with you. A therapist in a million. Debra has been helping me negotiate a myriad of traumas and confusion for quite a while now. I always look forward to our appointments because I know I'm in the best of hands.

From the owner: Debra Nystrom has been practicing Marriage and family Therapy in The High Desert since 1994. Debra…read morealso specializes in Hypnotherapy. The office is located at 19190 Us Hwy 18 Suite B . Clients of all ages are welcome. Call us today to schedule an appointment.

This is an awful person. An absolute terrible excuse for a human being. She treats her staff like…read moreshit. Her business ethics are questionable and borderline illegal. She pays her staff a mere $35 an hour, will try to get out of paying for required trainings, and then only pay $16.50 an hour for them. She does not disclose the pay difference in the employment contract and then you are shocked when your first check discloses the pay rate. They control your schedule and will schedule clients on separate days and separate times so that you are required to come in for two hours, but four hours apart. Also, it is gig work and you only get benefits if you are full time, but they do not give you enough clients to be full time. If she treats her staff like this, imagine how she treats the clients.

Didn't even get to see her but judging by the reviews I'm glad. If you have short term memory loss…read moreor long term memory loss don't even bother. They give you so many tasks to be completed within 48 hrs. I had to wait the weekend to call IEHP to get a referral # which I've never done due to my memory loss issues for years now. But I guess "I should know how therapy works"Allison...yeah I do and having to get my own referral numbers with memory issues isn't therapy. I make my appointment and keep them FYI. Remembering to complete a task I've never done isn't therapy. Seems lazy on your end honestly being a trauma therapist ... Trauma.... I tried. I freaking tried. I spoke with my therapist immediately after the suicidal meltdown I had after talking to just the receptionist and she will no longer be referring any of her clients here. I also spoke with IEHP and filed a formal complaint. People with trauma have memory issues. Especially those trafficked as a baby for 4 years and then being held captive for 10 years being abused every way possible. The condescending rude higher than thou attitude that lady had tells me it runs throughout that office. I dodged a bullet lol

The office staff who answered the phone could barely understand what I was asking for and kept…read moretelling me what she wanted to tell me, which was very different from what I was told originally. I was asking for a pen my job gave me to be filled out and she said that she was going to send the form electronically. I told her I had spoken with 2 different people yesterday and they told me they sent the email to me but I never received it. I called back to speak with someone else and was placed on hold for 5 minutes, then after the hold was lifted, the call was silent but you could hear someone in the background. Then they hung up. I called back again but no answer.

I was in a bad way, looking for help. I called this office four times and was Never called back. A…read morebad way to deal with mental health issues. They should know better.

I feel like I always have someone to help me I have…read morereceived the best care here beyond my expectations.

Omg where do I begin. The receptionist were very friendly, but it's whoever is in charge of running…read morethings or updating their new computers system or telephone system. First they never answered when I try calling couple of weeks & I even emailed them but never got a reply back. I was scheduled today and I even filled out all the documents that was emailed to me a month ago, so that I didn't have to do that at the office, plus I requested from my job for couple of hours for this appointment today. Anyways the receptionist said I had to sign the consent form, which I did all that online but I guess not everything was signed. So now I'm sitting waiting to be called to speak with the specialist and nothing. By then I was so frustrated and I went to tell the receptionist isn't the counselor ready for me yet, and she said yes but theirs still more forms that you need to fill out, now I was getting upset and told her I filled out everything online when you guys emailed me the website. Then she says nothing is showing up that they got a new system and nothing was transferred. I than said how horrible the system runs here in this place and I wasted my time and money, which thankfully I got back. I told them I'm no longer coming back to this place again. I was hesitant to come at first because I saw the reviews how horrible it was here, but I wanted to give them a chance. So please review before going here. I wish I didn't have to click on a but I had to in order to post this.

I have been seeing Lizbeth for over a year now. I am very happy and thankful to be a client. I…read morehave not run into any issues with making appointments or any issues with the staff. Lizbeth is very professional, compassionate, and sincere. I feel that all my concerns are addressed when I come in for sessions. I have noticed significant changes in my mental health thanks to her approach, knowledge, and techniques. I highly recommend her if you are seeking a therapist for yourself or for your child.

If a negative star could be given this would be the spot to do it. DO NOT use this therapist! She…read morespends more time talking about herself what she does how amazing she is making excuses for her one star reviews than she does listening to her clients. After 1 session she diagnosed incorrectly provided incorrect medical advice takes cash and zelle but does not give change! A grievence will be filed as well with our insurance! I repeat DO NOT USE THIS THERAPIST!

I have been coming here for some time but just now I am extending the thanks. Thank you for your…read morecare and support, even now I am comfortable not only coming to check in but to say thank you. Thank you 64

This place has been really good to me and I am thankful to all the staff there. Keep up the good…read morework and hopefully Obama will spend a little money on the VA instead of giving it to Iran.

I have been going there for well over 7 years I can say that they are the best provider in the high…read moredesert. Dr. Hozair Is the most knowledgeable and professional Doctor I have ever seen! He is very caring and has helped me out so much in my life.

Very disrespectful staff and nurse practitioner. Does not care about patient needs do yourself a…read morefavor and go somewhere else.

Desert Bloom Recovery Victorville Staff,…read more Exceptional services, that embraces the Family oriented recovery. Making Us who are struggling with our addictions, feel as if we still matter. From Brad, Jennifer, Mike, Jexenia, and Josh, one can feel that deep hearted approach to instilling us with the tools to maintaining our lives in a manageable state. I give high props to all the staff at Victorville Desert Bloom Recovery, they truly are the family who's stood by me through the harsh times within my recovery. I love you, Guy's. Eternally Grateful, George

From the owner: Are you or a loved one suffering from addiction? We're here to help you bloom into the new you! Our…read morecertified counselors can help you or your loved one to get onto the road to recovery. Call us today!