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    Sarah S. Shepard

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Sarah S. Shepard

    Business litigation

    Estate planning

    Sarah S. Shepard Photos

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    6 years ago

    Sarah helped us review a contract. She is an excellent business lawyer. I would highly recommend her.

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    New Beginnings Family Law

    New Beginnings Family Law

    3.8
    (13 reviews)

    There are no words to express the amount of gratitude and appreciation I have for every single…read moreperson with NBFL, especially David Pace. When I first met with Mr. Pace, I was completely distraught and thrown into a situation that made my worst nightmare come true - losing my children. From the very beginning, Mr. Pace and his team worked diligently and efficiently to make this nightmare disappear. They were there to always answer my questions, address my concerns, and always kept my financial situation in mind. They were always willing to work with me on payments, but they never sacrificed or compromised my case just because I couldn't make a payment to them every single week. Mr. Pace provided me with his personal phone number so if I ever had any emergent concerns, I could call or text him and he would always help me understand what is going. While in court, Mr. Pace shows his 30+ years of experience. He has such great rapport with the judges and court staff that he can always be confident in the decision you dreadfully, impatiently, anxiously await. Mr. Pace was my saving grace, my confidante. For the first time, in a very long time, I felt like I finally had someone to fight the battle I became too tired to fight by myself. If for whatever reason I need a family lawyer in the future, Mr. Pace and NBFL will always be my go-to without any hesitation. They have been worth every single penny I have paid. When it comes to NBFL, you truly get what you pay for, and when it comes to your family - especially your children - there should never be a price tag!!

    I am an African female writing to convey my concerns regarding the handling of my case and the lack…read moreof professional communication I experienced with this firm. After providing the necessary documentation to my attorney and paralegal to finalize a specific document, I was billed and paid over $1,100 for the work performed. However, despite following up multiple times over the course of two/three weeks to review the draft, I received no response. Even after escalating the matter to the owner of the law firm with a detailed timeline of events, my correspondence was ignored. Due to this breakdown in communication and the loss of trust, I made the decision to close my case. While a paralegal eventually called to apologize, the underlying issues remained unaddressed. After a week I inquired about a refund and was quoted a specific amount; however, I have yet to receive the document I was billed for or an explanation as to why it has not been provided. The attorney-client relationship should be built on trust and the protection of the client's best interests. In this instance, I was billed for work I never received without any explanation. MB

    Mastando & Artrip LLC

    Mastando & Artrip LLC

    1.0
    (2 reviews)

    These people are horrible. Paralegal says she would call the next day. I had to follow up 10 days…read morelater. Horrible customer service. Stay AWAY. DONT WASTE YOUR MONEY. Find someone who cares about you and your case. I'm disabled and they could have cared less.

    I just received a call from Eric Artrip whom sounded very upset and I ended up hanging the phone up…read moreon him because I had no desire to hear the lies he accused me of nor his rude tone and interrupting me. Jillian the receptionist is a rude liar. Apparently this woman took it upon herself to lie to Mr.Artrip about our conversation this morning. I tried to explain to Atrip just that but he said "it doesn't matter anymore". When he said that and hearing his tone I wanted to hear no more and hung up when he said he was closing the case. Firstly I sent Mr.Artrip an email about our in person consult on 8/13. I left the consult confused and had questions that had been on my mind all day afterward. So I emailed him about it. Mind you I had spent a week wrecking my brain over the situation and anxious to speak with a lawyer. I spent about a whole day compiling all of the evidence I had against my employer. I felt confident I had a cut and dry solid case of harassment and discrimination they have been doing to me. So I make the 1 1/2 hr drive to Huntsville and meet with Mr.Atrip. Now on their website under Artrip's bio it says he specializes more in consumer complaints against companies and personal injuries. So when I called and spoke with ONE person named (Artrip said I spoke with several people in the office which wasn't true) Jillian who took about 2 mins to answer the phone all I asked was why was I put with a personal injury/consumer complaint lawyer when my case is regarding management at my job harassing me and that Ms.Mastando's bio said she is one of the top employee complaint lawyers. Jillian sounded annoyed but explained how they work together etc etc. I did ask more questions which seemed to annoy her but she explained and after a while kept saying she is not lawyer and she's not going to go against the advice of the attorneys. I said OK have a nice day and we both hung up. That's it and there were no bad words said about Artrip. If they record their calls then pull the call and listen to it. On that call I NEVER once spoke down about Mr.Atrip, talked bad about him, or questioned his experience. I let her know I was confused, asked was anyone going to look at the evidence I put together, etc? What I can say is Jillian is not a very good customer friendly person. She speaks very low, talks over you, sounds annoyed, semi laughs at you while she's trying to explain, and just overall sounds miserable and annoyed. One would have felt the way I felt if you had evidence to prove your employer refuses to hire you for positions they openly post and recruit online for and you know this because you created a fake resume, applied for the positions, and was offered the positions as the fake person. Which I supplied call logs between the recruiter and I, I have voicemails of her offering me as the fake person the job, but your potential lawyer says "it would be hard to prove" lol. Yet in the same breath praised you for doing that detective work. I also supplied proof of emails and dates of various complaints I filed against certain management and the HR generalist that falsely wrote me up. Yet he still said "it would be hard to prove". Then tells me to go to the EEOC but explains they won't do anything because they don't have the resources lol. With that said would you not question or have confidence in a lawyer that you provide written proof that would show why you're being harassed at your job, transferred without putting in for one, and they tell you basically there's nothing he can do, you don't have a case and go to the EEOC. If that's not what he said as he said in a reply email and over the phone to me then he should have taken the time to explain better, not rush, don't yawn, and dig in your ears during a consult. It's very nasty, unprofessional, and unbecoming. Let's be honest he used the phone conversation between Jillian and I as an excuse to close the case because he wasn't confident in HIS abilities as a lawyer to prove my case. Next time be upfront and honest with your intentions or lack of.

    Sarah S. Shepard - businesslawyers - Updated July 2026

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