No customer response for a simple pistol grip . Yet they take the money fast ? Emailed many times Called No Care !

Great business to do business with. I have always received what was advertised or better. A++

Have bought from Sarco a number of times, good prices, fast shipping, but they are over-cautious in some respects. They won't ship NON-firing replica guns like Denix to Massachusetts, despite the state allowing them, and other companies shipping them here. They won't sell you a pre-1898 rifle and ship it directly to you, it has to go to a licensed dealer, then you get it from the dealer. Makes no sense as federal law requires NO permit, license, or inspection to buy and own a rifle or pistol made in or before 1898, which cannot accept modern ammunition. Have had European dealers in antique guns ship directly to me, so go figure. read more

I've placed many orders with them, one of the few places with old military parts. Their descriptions and photos aren't always the best, but most parts have come as expected. The only real bad thing is their ship time. I just placed an order Friday afternoon. I got an email Wednesday morning that my order shipped. Wednesday evening I checked the tracking and it hasn't been picked up from Sarco. You can expect a wait, but many parts are original wartime items at pretty good prices. read more

Drove 6 hrs. from western PA. Walked all the isles of a very interesting gun shop. When I couldn't find any of the approximately 30 parts I came for , I enquired at the front counter. A nice older gentleman told me that all those parts are at another facility and I would not be able to pick up today. So just be advised that just because it's listed in the catalog does not mean it is available at the showroom. the prices where about 20% higher than other mail order sites but I thought I would help a home state business. read more

Love this place it's comparable to a car guy wandering a junk yard and finding that exact part that you always wanted. There is always something new,old,unique in every aisle you go down. The prices are reasonable and fair. I enjoy every visit and am always amazed at their vast and varied inventory. read more

They sent the wrong part and refused to admit or take responsibility. Steer clear of this one!

I ordered magazines from the website, took forever to come, got them, wrong size, then I was told they sent the wrong one's, then I asked can you send the right one's? Answer no they sold the ones I paid for. I totally regret the whole thing, and now I am guessing it's going to take for ever for my refund read more

AVOID buying the Springfield 1903 parts kits WITH the "NEW BARREL and RECEIVER" these 2 items are reproduction and raw. The receiver is a cast blank needs a lot of work, the barrel at least it's threaded but no markings since it's repro and bare metal. That's why when you order it is "REQUIRED" you to order the barrel and receiver otherwise they won't let you have the parts kit to complete your restoration. Ordered it on-line and I don't want to deal with all the caca de toro so I'll just bite the barrel. Now I have an expensive vehicle hood prop rod and a NINJA defense weapon. read more

I have started down the 'rabbit hole' for reloading rifle ammo. This store is well stocked in the calibers I'm interested in. They stock powder, bullets, even large rifle primers (limited to 200 per visit). Supplies are very tight right now, yet I appreciate their help. They have a variety of merchandise for sale. The store is down the road from Heritage Guild gun range. read more

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After viewing Sarco's offer for Chinese Type 53 barreled receivers for $150.00 I decided to visit the store in Easton to purchase 2 of them. After not seeing any on the showroom floor I asked an employee if they were on site. The employee had a look on his face as if this was the last place he wanted to be on Saturday. He told me that the receivers were taken downstairs to be turned into complete rifles and that I could not make the purchase. Instead of the store getting a $300.00 purchase from me, it go nothing. Rule #1 in any business: NEVER TURN DOWN A SALE! I am a long time customer but no more. My money is good anywhere. I will purchase from another business that will be happy to sell the items. read more

I bought a magazine and a holster for a Mauser 1910. The magazine worked just fine but the holster was no where near the right size. It specifically said it was for a Mauser 1910 but it seemed like it was more sized for a P-38. read more

I am very disappointed with Sarco. Inc. After several very lengthy and bewildering conversations with their staff in the parts department, (who seemingly did not have ANY working knowledge of what they sell...) I ordered an item that I had found on the website. Given the fact that they told me 3 times that they never sold this item, nor anything like it, I had to resort to giving the item number, from their website, and then direct them how to find it on the website. Ultimately they begrudgingly acknowledge that they actually sold that item. In retrospect, it was not a surprise that a week later, I received a completely different item. I contacted Sarco, Inc. the same day that I received the incorrect item, and from the pictures I supplied their customer service agent, Liz Heisler, she immediately confirmed that they had made a mistake. However I was then relegated to a different number to ask for an RMA. This individual stated that they wanted me to pay for the return shipping. I questioned this during the dialogue I had to go through to obtain an RMA (no easy process) and she promised to reimburse me for all the shipping and handling, once the returned item was received and confirmed to be incorrect. Now, over a month after the tracked item was received by Sarco, Inc., I have had to refute the cost with my credit card agency and Sarco has gone radio silent. Again, I was dealing with a woman by the name of Liz Heisler (lheisler@sarcoinc.com) and she continuously told me that they "we are going to to do the right thing and refund all of (your) costs" and that I "needed to be patient with them". However, it was not lost to me that she seemed both frustrated and perplexed when I called her every 10 days to check on the status of my refund. Bottom line, despite the fact that their employees are polite on the phone, everyone I have dealt with at Sarco, from the numerous people in the parts room, to the customer service department, seem to have little or no working knowledge of the items that they sell and are totally disinterested in terms of "doing the right thing" or customer satisfaction. Dealing with them is the working example of Caveat emptor. Since they do not know what they are doing (and evidently do not care what they are doing), proceed only if you have NO other option. Otherwise, be prepared to be disappointed/frustrated. read more

I put in an order and paid in full, then they reach out days later to ask for another $40 for shipping on top of the $32 paid. While customer service tried to negotiate the issue, the manager stepped in and just straight up cancelled. Super unprofessional. read more

Watch out if you choose to buy here. i bought a holster for a 1907 Savage 45 trials pistol that was described as just that. it was for a 32 cal pistol which was NEVER issued to the government. They refunded my purchase LESS the shipping charge . IT WAS THEIR FAULT! I cannot vouch for their knowlege based on this erroneous description which they never corrected on their website, my opinion, do not trust these people. read more

management uncooperative with refunds in their defective products very expensive and bad customer service lost $100s if dollars on a purchase read more

Aaron is super helpful! Will definitely be back ! Made my first purchase super easy and everyone was super informative! Unlike next door at the Heritage Guild! Thanks Sarco! read more

This place is great. They have pretty much everything you might be looking for, rare gun parts, tons of bolt action rifles, and random memorabilia. If you need a gun worked on they can do that too. The staff are really nice and helpful. read more

Very knowledgeable staff..1st time walking in this place i was in awww....very reasonable prices.. will be back

I have mixed feelings about this shop. As an experienced shooter I have though this place was pretty cool. They had a barrel of K-98 rifles and a barrel of double barrel shotguns ($125 or $150 respectively). There were bins of parts for some popular guns including Garands, 1911's and AR's for super cheap. They had bulk cases of ammo, a wide selection of military surplus gear and a big selection of reloading supplies. Prices were very reasonable. My only reservation was that the place felt like a warehouse. I would be hard pressed to send a new or inexperienced shooter, or someone looking to buy their first gun to this shop. The staff was friendly and helpful, it just had kind of a dingy vibe to it. read more

I have been dealing with SARCO since the early eighties. Lately, the company has gone right in the toilet ! Almost seven weeks ago I sent back several items for a refund. At the time it was explained that once the received the items, they would check them out and then a refund would be issued. For the last three weeks, I've spoke with their accounting department and the same answer, "a refund will be issued be issued today" Just one false hood after another. Now, I have to see if the credit card company can help or (even though I'm disabled)show up on their front door to confront them. Some companies have no honor left at all. read more

I will NEVER do business with Sarco again. I am a 01/03 SOT and they refuse to ship an 8 round magazine to me. No communication and then they finally realize it's OK. Then I can't buy a frame because I bought some parts after I purchased the very same items six months ago . When I inquire as to why, no one can give me a straight answer. I am formerly changing Liz's title from "Customer Relations" to "POOR CUSTOMER RELATIONS"! read more

Cool place to walk around and look at everything they have to offer new guns, old guns, collectible guns, ammo, accessories. You name it they should have it and if they don't have it they can probably get it. You never know what your gonna find at Sarco they have some of the neatest stuff for sale sometimes. read more

I highly recommend Sarco, Inc. Franco and Earl were both very knowledgeable and helpful. They had a good supply and I am a very satisfied customer. read more

I stop here on the way back from the Allentown gunshow. Always a good spot to pick up Mauser parts or stripper clips for guns I'm acquiring. A little pricey, but a good place to "pick through piles". Good experience. read more

I ordered Cetme parts kit thinking it would probably be well worn just for what is was. I was very pleased, the parts looked very good with almost no wear and not a speck of rust and wood was excellent. read more

BEWARE!! I purchased an Enfield rifle bundle. Ad claimed 'Good-Very Good' condition, yet mine arrived w/ rust and corrosion on all metal surfaces including the chamber and the bore. I called them about it, and Perlena said they grade 'based on what's available'-NOT the uniform grading system. Then i complained about the packing job(a 5yr old could do better)the rifle was only wrapped in a piece of paper and put in the box w/ a few handfuls of foam peanuts--TERRIBLE! The only redeeming factor-they took the gun back. Between the DECEPTIVE ratings and BS shipping cost table, I won't be buying from them again! read more

I have done lots of business with Sarco for the past 40 years when they were in NJ they were close to my home and i visited almost daily. When they move to PA I usually visit at least monthly. Today I had a experience that makes me question if I'll ever return. I drove out and spent almost an hour wandering the showroom and viewing the shotguns as a new trap gun is in my future. While wandering I noticed a two pack of 5.7x28 Ruger magazines on the peg board. My son in law whoo lives down south recently received a ruler 57 for Christmas and I though he'd appreciate a couple of extra mags for it so I took the package up to the register to pay. well the guy behind the counter asked me for my driver license Which I though was strange so I handed it to him and he pushed it back to me and said I can't sell them to you. I asked why he and all he said was because there not legal in your state (NJ). I said I know that but I'm in PA where they are legal and he looked around me and said next. I walked out and wonder is this a real LAW or is it a store policy or an agreement between NJ and PA. I can tell you by the way the old guy handled it I will sadly never return. Oh well. read more

I ordered a parts kit for M16A1 everything but a barrel and lower receiver. They sent the lower receiver parts only, no stocks no upper receiver no bolt carrier group just the lower receiver parts in a tiny bag so I complained they sent out the remainder of the kit which showed up without the slip bring without the slip bring spring without the slip ring clip rang without the forward site bracket that houses the hand guards and I had to go back again and ask for replacement parts for the stuff that was missing from a kit that I paid in full and they have yet to ship me. I complain again and get no response for 3 days I complain again and get a response that says my A2 delta ring is in shipping. My kit is the A1 version and uses the slip ring. These guys have no idea what they are doing. I ended buying the missing parts from their competitor so I could continue my build. No apology, no refund nothing. Go so,e where else to get your parts. read more

This place is GREAT! No matter what you're looking for, guns, parts, etc; they'll have it! Their staff is knowedgable and very helpful. Their prices are very competitive. Don't overlook them when you need gun parts, ammo, or firearms and supplies. read more

This place has everything! A huge selection of old, uncommon and rare firearms, parts and accessories. Everyone is knowledgeable and friendly. I could spend hours here. read more

sorry Jay R: Sarco employees more than likely singled you out due to a man bun and you carrying a pink dildo into their shop. stick to your smoke shop reviews. read more

Large selection of old bolt action rifles, modern rifles, pistols and parts. Staff was friendly and helped locate parts that I didn't see on the show room. They sell historical items (WWII, WWI, etc.), so if the sight of nazi, communist or confederate items offends you, either grow up or stay away. read more

Sarco is a unique store, but their ads are amusing. Everything is, "just a few", "found in the warehouse", "few only", "just got in a small shipment", etc., etc. Their ads must be written by a retired carnival barker. Good service, though, but the $20. minimum order means you always have to order up if you just want one simple part. Much of what they stock is 'parts' kits, you need to be a machinist or gunsmith to put stuff together. Nice that they have the Pa. store, should have done that decades ago to get out of NJ. read more

.Sarco shorted my order buy 1/2 parts shorted by them ----- - M1 Carbine Oiler and Sling Set - CRB088 1 $10.45 Did not recive! M1/M2 Carbine Scope Mount with 1" Rings CRB104 1 $15.95 CRB104 1 $15.95 Did not recive! M1 Carbine Pouch and Magazine Combo - Two 15 rd mags and belt pouch w/dust covers CRB192 1 $28.95 CRB192 1 $28.95 Did not receive the two 15 rounds Mags, I did receive the pouch and the dust cover only M1 Carbine Pouch and Magazine Combo - Four 30rd mags and banana clip pouch w/dust covers CRB193 1 $69.50 CRB193 1 $69.50 Did receive two of the 30 round mags & dust covers and the pouch --- I did not receive two of the four mags. Sarco dose not know what they or doing on large orders! The Lady I talked to said that shipment pulled some of the weight from my package. If you do not wont to send me my things that I ordered send me back the money owed! 124.85 + taxes and you take off the price of thing that made it to me after you pulled some the weight from my box that was sent! From - Liz Heisler Customer Service Sarco, Inc. I said since it was so many items that we would have to reweigh the parts. We reweighed your order twice and as I told you on the phone both times came in the same as the weight when we shipped the original package. I had told you on the phone that I would discuss this with the operations manager and parts manager to see if there was anything we could do for you. Since the package was not damaged and the weight after re-boxing your entire order matched twice I am sorry but we have no proof that you did not receive the parts that you state you did not receive. Thanks, Liz Heisler Customer Service Sarco, Inc. read more

I had ordered from Sarco a couple of times in the past and had no problems with them or their service. I placed an order in March with Sarco or items that I wanted to get but did not need immediately and that was when they had the big storm and my order was being delayed due to the weather. Which was no problem. I got an offer for Free Shipping when I placed my order. So I was patient. I got a couple o eMails asking bout placing my order so Ii called up and the person I talked to was veery nice. Some o the Items were out of stock so they asked if they could sen out the items that were in stock. I let it to their discretion. When I got the eMail invoice of the item I was shipped, I saw that I was charged for shipping I immediately called and they had me send the email of my original order. They realized their mistake and immediately reimbursed my credit card. As far as Joshua's issue they may have smelled a Liberal Commie casing out the place. Yes Joshua they have NAZI flags that are war memorabilia as well as other war surplus from other countries . Contrary to your liberal Commie beliefs, this does not have anything to do with being a racist. They are offering items that are of historical value and collectable. read more

I travel all over the east coast for work and enjoy stopping in gun shops as I get the chance. Sarco I bought from many times online and was very happy to have the chance to visit the store. I own many vintage guns and loved the showroom as it had many interesting items. On the way out I then asked about 1928 Thompson parts. The older gentleman behind the counter started to talk to me about not having too many in stock. I had quite a few parts I planned to buy and said "I assume you have the parts online in stock?). Well this must have set off the young guy behind the counter working with a mailman as he started literally to go off at me about how does he answer that. Well you guys lost a sale in parts that is more than you will pay that employee this month, and I will just go back online. You are not the only guys that sell gun parts, you should tell the kid to keep his mouth shut when adults are doing business. The older gentleman was very professional, hire more like him. As far as the rest of the review they are average compared to other big shops....Green Top in Richmond makes them look like a pawn store. read more

This place is awesome. If they don't have what you need they'll get it and quick. I ordered a new firearm Wednesday I got it Friday. Very competitive prices too. Also the gun smiths' there are very helpful. The only negative I have are the hours of operation. read more

So on their online store they sold Lee Enfield magazines for $30. Called the store in Easton to find out if they had them in stock. They did. I drove to the store to find they sold for $40. I asked about the difference in cost and was told to take it or leave it. I won't be going back. read more