They have a moderately large supply & diversity of goods. The helpers are good IF you can find…read morethem. The prices are on the high side of low. I'm not an expert but I think the value equation is positive. I personally prefer the competition but it's really 6 of 1 vs 1/2 dozen of the other. And I own stock in the other so I want to support them.

I drive by this location when traveling. I picked up some garden sprays. It was challenging finding…read morehelp. Once I did, the employee looked up items on his phone and led me to the area that had what I wanted. The self check out area was crowded. Sadly, most stores are heading that way - get rid of staff and self pay. The parking lot gets crowded. Be careful when exiting.

General management of this business is weak. I purchased cabinets from better living recommended by…read moremy renovation contractor. The sales person didn't have all door samples to help my decision. He was very uninformative. Later, trying to track delivery, I found out my salesperson had left the company. BL did not inform me or assign a point of contact for scheduling. Cabinets were delivered with factory defects and a wrong sized item. The company is showing no urgency in getting correct items ordered and delivered -- even after requiring full payment before delivery. AVOID Better Living cabinets department.

Attempted to have kitchen remodel but apparently my budget wasn't enough for anyone to give me the…read moretime of day. Once asked my budget, never heard anything back from the cabinet expert despite attempted efforts of moving forward. Disappointing to know this is how they do business. If my budget wasn't enough, it would have been more professional to just be informed instead of being left hanging. I can only assume this was the issue being that no one ever contacted me back to let me know what the issue was to not move forward.

I haven't used this particular store but I love Habitat stores. Great deals and usually much to…read morechoose from...plus a great charity. Don't have what you need? Just Must check back soon.

Great store, love their mission and products. Kind staff and an array of furniture/misc. home items…read moreto check out.

I came here as Cardinal carries both Benjamin Moore paints and Hunter Douglas shades. I had…read moreterrific help from two women who were able to select the best colors and options for both. I was so satisfied that I am now working with them on kitchen renovations, including new countertops. They are able to get things ordered and installed very quickly. I will continue to work with them on future home improvement projects, including floors and cabinets. Highly recommend.

Dianna worked really hard to try to make the end of our project successful. In the end our kitchen…read moreturned out beautifully, but we did feel like we had to micro manage everything. However, Dianna was super sweet and worked hard - she just needs some more help.

The Walton brothers, the new owners of Virginia Tile (now Walton Tile) have done a great job…read moreRe-tiling our master bath area. We had just recently moved into our house and discovered a water leak coming from a faulty shower pan. The Walton's analyzed the problem and made recommendations for repair which included replacement of the shower sub-flooring which showed clear signs of water damage. They used shower tiles from the damaged tiles to make tile-design recommendations for upgrading the shower and adjoining tiled-walls. They were responsible for shower deconstruction, flooring repair, and for re-tiling. Everything that they did was done with the utmost care. Nothing was rushed and every tile that was placed was custom fit. They are extremely conscientious, honest and a pleasure to interact with. Their job estimate was more than competitive. Their showroom has a great tile selection. We highly recommend them!

Excellent customer service. I don't know what the previous comment was referring to, but I've dealt…read morewith Vince on a (multi-job over several years) type of relationship and so has my wife and parents. There isn't a more kind, knowledgeable and competent ceramic and stone salesperson in Charlottesville. There's a reason that Mr. van der Linde has been in business for so long, that's quality service and competent employees, amongst other qualities.

Appalled by the customer service. I called the…read moreCharlottesville office because the quote my company was given did not have any contact information included. The receptionist was unable to provide contact information for the sales department, but transferred me to a no voicemail line where my call was ignored. I had to call back to wait on the phone again. When I got through, I was immediately put on hold with 1 word and no time for a response. The worker I talked to was aggressive and didn't believe the lack of information on the quote I had in my hands. I will go out of my way to avoid this company in the future.

When you run out of options and places to find a special fastener this place will solve your…read moreproblem. I have never been let down by this unique place. Sometimes I go just to browse all of the possibilities when I'm building or inventing something. They know right where stuff is and always helpful. .

From the owner: We stock fasteners and related items used by commercial contractors -- collated nails, nuts, bolts,…read morescrews, threaded rod, anchors, connectors, power tools, rigging, safety equipment, wire rope and fittings, grinding and cutting wheels, drill bits of all kinds, saw blades, lots of galvanized and stainless fasteners and much more.