I recently was reminded to leave reviews when I have a good experience. While I have had a few…read moreexperiences here I wanted to focus on my infant's admission to the ER and pediatric unit for care. I was anxious because my child had breathing problems and I had a bad experience in Mississippi a few months prior when my child had bronchiolitis. Here was vastly different. We were taken in right away due to concern maybe food was stuck in the airway. It ended up being a swollen airway instead from choking on a piece of food. Right away, the nurses tried to distract him, comfort us, providing toy and blanket. During a particular difficult exam the nurses held my child for me because it was clearly going to upset my baby. I was already shocked at how kind everyone was after my last experience. Once admitted for care the nurses informed me they had someone who would come by with toys/DVDs to distract my baby as well as watch my infant briefly so I could move my car parked in ER area. My husband was out of town so I appreciated the help. I was worried about managing all the wires attached, but a nurse also provided a onesie so we could cover all the wiring and a brace was made to prevent the IV from coming loose/baby grabbing it. Again with rushing to the ER I had little to nothing so the blanket and onesie were much appreciated. At night a nurse even offered to watch my baby briefly so I could leave the room for a few minutes while he slept. Also, when my baby threw up a nurse who happened to be very pregnant immediately came to change the bed while I washed and cleaned him up. They even brought a highchair for him to eat. I can't really express the difference in care compared to what I had in Mississippi. There I was made to feel like an overbearing burden who demanded too much help, but no one ever made me feel like that here. I even told the pediatrician overseeing my child at CentraCare that when we had wanted to be discharged early from the last hospital in MS the doctor told us our insurance wouldn't pay for anything without his approval of release. To which the pediatrician here said we could leave early if we like. The manner was completely different. I was pleasantly shocked by the level of kindness and care here. And I remembered why I enjoy living here.

Went to emergency room at 3 am ! 12 patients waiting! Nurse says that guys been waiting 5 hours…read morealready!! Totally unacceptable