I can't redeem to 5 stars after my initial experience(s) however, if the quality of service I had…read morereceived from the start had been congruent with the level of care received on the tail end, I would have certainly been happy to share that to begin with, instead of the negative. In fairness, as a follow up to my first review - I do absolutely care to share the 'good' too. As well, to maintain integrity and continue to only share honestly. I'm not sure if the treatment change resulted from me writing a public review, but, since then the 1st free oil change (after some back and forth) - was taken care of. The service department folks who took care of me and my car were wonderful. Specifically, Julie and Cole, the Service Advisor - who was extremely kind and genuinely seemed to care about my experience. Also after some back and forth, the windshield agreement has been satisfied. Again, thanks to Cole, whom I appreciated for stepping in to not only solve the issues, but treat me and my experience as something that mattered. The collision center took care of my windshield replacement, and did a great job. Riley assured it would be done same day and it was, promptly. My experience over there was also pleasant. Maybe all genuine, or just due to my first review, but in any case - I'm not looking to complain for the sake of it. The issues were ultimately all resolved, and for that I'm thankful.

Just wanted to say that Trevor in sales was amazing to work with and it was well worth the 3hr…read moredrive to this dealership. Would highly recommend this dealership to anyone interested in any vehicle.. Thanks again Trevor Keith was also Amazing with the paperwork very professional and friendly

Over priced from the quote and when I refused extra service to replace cabin air filter they…read morewouldn't put the old one back. Rotated tires and air pressures were off from each other by 10psi. Never coming back! I made the mistake of not calling Lighthouse GMC Buick first since Grimm could get me in same day! $200 cheaper there to get both Oil change and fuel filter replaced on my Sierra 2500HD!

Just purchased my 8th new vehicle from Bib Grimm. Just as the previous purchases this one went…read moregreat and what I have come to expect from this dealership. Our salesman Roger retired and we were introduced to Roman and he along with Troy and team did a great job selling me my first EV.

Excellent service once again! Highly recommend!!! Alignment done perfectly with a very quick…read moreappointment

They are awesome on wheel alignment!!!! Employees considerate, knowledgeable & kind.read more

Amazing work! He came out in the rain to detail the interior of my boyfriends car after I had puked…read morein it the night before. He was kind and did a great job. The car looks and smells brand new! His prices are unbeatable as well.

Very, very pleased with Paul's Autobody. Have used them twice now for body work, exceptional work…read moreand service. Top notch! I highly recommend. Very easy to use, they coordinated rental car service for me, very professional. Thank you!

Paul's Autobody is the best place. They do fantastic work! I have had the occasion to use them…read moreseveral times over the years and it is always a good experience and done to profection. I'd definitely reccommend them to anyone.

Easy to do business with. Fast. Paperwork was done in no time…read more Toyota Prius experts of central Illinois! Owner Lucas Fox made this the easiest car purchase we've ever made.

I was completely impressed with their professionalism and customer service. "The service tech…read morelocated and fixed my issue with my Ram in an impressively timely manner. "This is my go-to place for vehicles or service related issues and I truly believe they're the best in town." "Their staff is not only friendly but also highly skilled.

I was looking to get the windows on my truck topper tinted. Troy did the work in a timely fashion…read moreat a very reasonable price. The windows look incredible andare exactly the type of tint we were looking for. Highly recommend using them!

Troy and his team worked on all our cars. The tint job was immaculate! We also hired them to put…read morefilm and decals on our commercial office building. The before vs after is really amazing. The film blocks the heat and uv!

They did an amazing job! I took it to the Peoria Heights location. Mike and his team took great…read morecare to repair the damage. I initially met Mike and he did a thorough exam of my car along with photos. He worked up the estimate (6,200$) and said it would take about 21 days. I couldn't get it in for a couple weeks. I dropped it off the morning of my appt. He called every few days to keep me updated on the progress. I also received texts with updates when it went from body to paint and estimated completion date. They finished up a couple days later than promised but due to the holidays (my appt drop off was Dec 21), and weather, it was understandable. Once I picked it up he took me to my car and summarized the repairs. And as a final touch, they washed the car prior to pickup. The lady working the front desk was very friendly and professional as well. They are first rate!!

I had an appointment Monday morning after hitting a deer Sunday. I am from out of town, and I…read morebelieve I worked with Dave (I called to confirm since I thought it was Nick, still a little frazzled). He was extremely nice and helpful. While I couldn't use their service because my car would t be ready in time to drive it home today, I appreciated his honesty, advice, and understanding. As a result, I would recommend them and him in a heartbeat.