The BEST.... Can't really say much more but THE BEST. Have fixed my vehicles, my friends and family…read moreand even their towing service. They are on top of their game. I have nothing to ever complain about when it comes to their customer service, their customer loyalty, and their respect for people in general. Thank you so very much for being such a wonderful place of business and being there to help when needed. Ps. I think everybody deserves a raise, just sayin.

I brought my 2021 Toyota RAV4 to Dixon Auto Body 04/04to get an estimate on a nasty scrape and…read morescuff marks on my tailgate. I had backed out of my garage and had the tailgate up and the moulding in the garage raked the surfacesurface of my SUV. AA very helpful Gentleman came out to my vehicle, looked at the area, after I told him my take of woe, and said " wait just a minute, I think I have something They will fix this". He returned a few minutes later with a cloth and a bottle of some grayish liquid. Before my eyes ,just like a Miracle ,he began to run on and polish the bad scrape 2 inches long and 6 in scratch right off !! No Body work required !!! I asked to go inside and settle the forthwith him and he said there was no charge !! He even refused to let me give him any cash for his Lunch at least !! Honest to GOD ,there ARE ANGELS among us and he was one for me today !! REMEMBER THIS BUSINESS...DIXON AUTO BODY CLINIC IN ROUTE 2 IN DIXON ILLINOIS !! CH. McKenzie Oregon Illinois

these are our regular tow guys. affordable and amazing customer service. we really appreciate this…read morecompany and its employees.

I had body work done here and they did an excellent job. But then had car trouble called the…read moreSterling location and never received a call. Called the dixon tow truck and he told me to call police and have the sterling driver dispatched as he would not answer or do a tow unless the police called it in. The sterling driver had the police call back and tell me that they did not tow to residences. As he drove past me with a car on the flat bed. As I was on a main road. Then he never. drove back by. He went out and around on am alternate route to not go by me As instructed but the dixon location i called him back and at 11pm said he would be on the way. I waited till 1 am texted the driver and was then told he had a tow on interstate for an arrest. He then told me that they would get it in the morning they started working at 7. Even though it clearly states on their trucks they are a 24 hour tow service. Finally they towed it at 8:30 the next morning. Even though I had stated the back end of car was in the road way. When I spoke to an employee please have the owner call me and here we are a week later and have heard nothing from anyone. For body work you will find no one better. But save your time and call someone else for a tow because they clearly don't care. As i have worked with the public for 37 years in a management role and would never blow off a customer like this. The sad part is the father made the business what it is and would have mever handled it like this.

They really do a great job. My vehicle looks like it just came out of the factory. Staff was…read morecourteous and helpful.

Once again my family needed body repair to one of our cars and as always Tyler P. was fantastic to…read moredeal with! He always kept us up to speed on the process from quote to final delivery of the car. Car looks fantastic and I can not be more thankful to have Tyler assist us!!!

I came to DeKalb Body Shop & Collision with parts I found on my own, and they were still willing to…read morehelp me out! The parts I had were not perfect, but you could never tell with the body work that was done! The guys at DeKalb Body Shop went out of their way to install my parts and headlights, and did an awesome job at a very reasonable price!

My husband and I were traveling down to Clinton and we unfortunately ran over an opossum and it had…read morebroken off a piece of the plastic under my car. I called and they got me in right away, and took care of it! Great service and very friendly associates!

We had good service at the shop. The repairs were correct. My only complaint was that in addition…read moreto what was initially quoted, 4 other issues were detected on our car. We were not informed of the large bill ahead of time. Overall, great service and good work on the car. Just wish we would have known ahead of time.