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    DeKalb Body Shop & Collision

    4.6 (8 reviews)
    Open • 8:00 am - 6:00 pm

    Services - DeKalb Body Shop & Collision

    Auto body restoration

    Bumper repair

    Dent removal

    DeKalb Body Shop & Collision Photos

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    Cardinal Glass Company

    Cardinal Glass Company

    (1 review)

    DISCLAIMER: I did not receive their services, so this is ONLY a customer service review…read more I contacted the company recently as they advertise other services in addition to automotive glass, including bathroom mirrors. I called the separate phone number listed for these services for some more info as my grandma needs a new bathroom mirror, and I encountered one of the rudest sales people I have ever spoken with. I knew the dimensions of the mirror, but wasn't familiar with the process i.e. whether we have to bring the mirror ourselves and they cut it or if there were pieces already cut. I also wasn't familiar with edging and thickness, but instead of offering examples or saying the thickness of most mirrors, the saleswoman was mocking and sounded angry. I was frank that I didn't know much about mirrors but she continued with her rudeness in response to my legitimate questions and acted like I was a complete idiot. I wasn't eating up a lot of time with extensive questions as the whole call was only a couple of minutes, and was polite the whole time despite her impoliteness. I work in customer service myself for an industry where people call and don't know exactly what they want and I know that can be frustrating sometimes, but I always maintain a professional and helpful attitude. I'm just happy I called and dealt with this employee instead of my grandma. In the long run, they had exactly what we needed but the experience turned me off so much that they lost the business for a $120 mirror. I'd rather go with someone else who values their customers and knows a thing or two about customer service.

    Tri-State Towing - Looking good towing in sycamore

    Tri-State Towing

    (38 reviews)

    My car was towed from the DeKalb oasis by Tri-State the Sunday after July 4th; so it was a pretty…read morebig travel day. Our tow truck driver, Mike, arrived within 20 minutes of me placing my call. This is almost unheard of in the towing business. He safely transported me, my 2 dogs and my car to the Hyundai dealer in Sycamore. I have no complaints whatsoever. Mike got in and did his job quickly and effectively. He helped me out a great deal in the process; having had no problem with giving me and my dogs a lift to the dealership so that I could wait for my husband there. Car wasn't damaged by the tow. Although it's never fun to call roadside assistance (especially during a busy holiday weekend) my experience was an extremely positive one.

    I'm assuming the business owner keeps getting my review taken down so I will continue to post this…read more I was dropping off medicine to a sick friend. I was inside their building for less than 5 minutes. In that time tri-state had begun to hook up my vehicle. (Shame on me for not having a parking sticker for that parking lot, that IS on me). I ran to my car explaining to them what happened and I was met with a "I don't care, lady". As all of my belongings (wallet, ID, phone, etc) were in my car, I ran over to grab them before my vehicle was towed away. The driver rushed towards me. I got nervous and slammed and locked the door with myself inside. He began screaming at me to get out of the car. When I told him "No, you're making me nervous." His response was for me to "suck and choke on his balls". I told him I was calling the police and at that point his response had gotten the attention of residents who were trying to protect me. He unhooked my vehicle and scurried away. I'll attach of photo of my original comment that had gotten removed. Shame on tri-state towing for not firing workers who sexually assault female customers. Shame on yelp for protecting that kind of business.

    DeKalb Body Shop & Collision - bodyshops - Updated September 2026

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