Driving down the road, minding my own business, when BAM! ...a rogue rock turns my windshield into…read morea cratered, cracked mess. I contacted Gus at Simple Auto Glass, and honestly, the process couldn't have been easier. He was fast, professional, and easily beat the other prices I was seeing. To make things tricky, my car needs a unique, specialty windshield, but Gus tracked one down and was able to get it in no time. He showed up right at my house, worked his magic, and had it replaced in just a couple of hours. He's incredibly polite, clean, and professional. Huge shoutout to Gus and https://www.simpleautog.com/ ... I highly, highly recommended!

Gustavo and son were wonderful and went above and beyond to replace the rear hatchback window of my…read morePrius. Truly a great experience!

terrible, terrible terrible! I would never recommend this place to anyone. They had my car since…read moreAugust 25th. I got my car back from them two times and both times when I got it back there were Issues. The first issue being they forgot to hook up my calibrator, and I end up having no breaks with my baby in the car and the second time they forgot to hook up the airbags. They still have not seem to fix the issue that we brought it there for. We did have to go through insurance and I do feel like we should've gotten our full deductible back which is $1000. And they only said they were able to give us $500 to this day my car is still not working correctly. we are considering taking further actions with how they handled everything. Very disappointed.

I am very happy with my experience at Gerber Collision & Glass of Sycamore! My car was hit while…read moreparked and the front drivers side door needed to be replaced with some other touching up. They finished it within a reasonable manner and were sure to give me updates throughout the process. Their staff was personable and friendly! Maybe a little on the pricy side but I was thrilled to get the car back completely detailed and clean!! I'll admit it was embarrassingly dirty inside when I dropped it off. Overall no complaints and would use again if necessary. Thank you!!

Tiny looks amazing. Wife's car is going in next week. Great prices and great shop. Also dude was…read moresuper quick on getting me in. Great guy.

I called the owner trying to get tints and just straight hung up on me, very unprofessional.read more

I took my Ford Edge to have my panoramic glass replaced. They have a commitment to customer…read moresatisfaction that is second to none. Excellent communication with everyone I interacted with. Highly recommended!!

Leaving for a vacation and go get a car wash. Come out and windshield is cracked! Call Nacco at…read more2pm, they schedule me for 8am the next morning have the windshield replaced and recalibrated in less than 2 hours! Price was reasonable. Service quick and professional. Cassie was great in handling my frantic desperation. Completely recommend!

Service is 5 star. My only issue is really a corporate problem and not this individual location…read more They didn't as me when I bought my new tires if I wanted the protection plan. I went back next day and had them put it on. It is extremely pricey. No wonder they did not offer it. Worked was done well and quickly. I have used them to fix a flat as well as these two new tires on another vehicle. I usually go to Discount tire. No complaints other than how far they were for me. I was first sold to start coming here when discount could not get me in to fix a flat, however the new Belle that just opened next to them got me in right away, fixed while I waited and then told me no charge. I will be back in future, just will pass on the protection.

Ryan, you and your staff are angels. I saw the sign that said Free Air. That caught my attention…read more In my back seat I had a 4 year old wearing a Sonic costume called Shadow with a 12 inch bike in the back with 2 flat tires. Well, NO TIRE TOO SMALL !!! The kind staff aired up the little guy's little bike and we were off to ride the bike. I did not get a chance to properly thank you. So, I will do it publicly.... THANK YOU!!! You made our day complete. I will definitely be back when I am in need of wheels. You have proven yourselves to be of great customer service. Thank You

DISCLAIMER: I did not receive their services, so this is ONLY a customer service review…read more I contacted the company recently as they advertise other services in addition to automotive glass, including bathroom mirrors. I called the separate phone number listed for these services for some more info as my grandma needs a new bathroom mirror, and I encountered one of the rudest sales people I have ever spoken with. I knew the dimensions of the mirror, but wasn't familiar with the process i.e. whether we have to bring the mirror ourselves and they cut it or if there were pieces already cut. I also wasn't familiar with edging and thickness, but instead of offering examples or saying the thickness of most mirrors, the saleswoman was mocking and sounded angry. I was frank that I didn't know much about mirrors but she continued with her rudeness in response to my legitimate questions and acted like I was a complete idiot. I wasn't eating up a lot of time with extensive questions as the whole call was only a couple of minutes, and was polite the whole time despite her impoliteness. I work in customer service myself for an industry where people call and don't know exactly what they want and I know that can be frustrating sometimes, but I always maintain a professional and helpful attitude. I'm just happy I called and dealt with this employee instead of my grandma. In the long run, they had exactly what we needed but the experience turned me off so much that they lost the business for a $120 mirror. I'd rather go with someone else who values their customers and knows a thing or two about customer service.

I found a place to get RV winter and service repair ,talked to the owner who understands my request…read morefor service and did not try to sell me service I didn't want.

Ciff's did a phenomenal job on my Lund 1999 19' ProV Se…read more All new hardware (screws and washers) and welded some of the holes and sealed with epoxy the inner sides of the Aluminum skins I had the Coosa board transom from Lund I ordered and Zach had to get a new Transom cap and reformed it as the part for my Lund was no longer available. excellent repainting of the Transom. Top-notch workmanship is Better than Factory. I highly recommend Cliff's, Zach has done many Lunds and I expect by now there is nothing he hasn't seen and fixed when it comes to LUND Transom Repairs.

Had Insurance repairs done there & they did an excellent job…read more When we got our car back it needed to have the alignment fixed. I went back & they had it fixed right away.

From the owner: Collision Repair…read more Services: Insurance Work, Auto Body, Restoration, Paint and Glass, Collision, Windshields, Paint Matching, Free Estimates. Brands: All Makes and Models. Locations Facts: Next to the Post Office, Parking Lot.

My car was towed from the DeKalb oasis by Tri-State the Sunday after July 4th; so it was a pretty…read morebig travel day. Our tow truck driver, Mike, arrived within 20 minutes of me placing my call. This is almost unheard of in the towing business. He safely transported me, my 2 dogs and my car to the Hyundai dealer in Sycamore. I have no complaints whatsoever. Mike got in and did his job quickly and effectively. He helped me out a great deal in the process; having had no problem with giving me and my dogs a lift to the dealership so that I could wait for my husband there. Car wasn't damaged by the tow. Although it's never fun to call roadside assistance (especially during a busy holiday weekend) my experience was an extremely positive one.

I'm assuming the business owner keeps getting my review taken down so I will continue to post this…read more I was dropping off medicine to a sick friend. I was inside their building for less than 5 minutes. In that time tri-state had begun to hook up my vehicle. (Shame on me for not having a parking sticker for that parking lot, that IS on me). I ran to my car explaining to them what happened and I was met with a "I don't care, lady". As all of my belongings (wallet, ID, phone, etc) were in my car, I ran over to grab them before my vehicle was towed away. The driver rushed towards me. I got nervous and slammed and locked the door with myself inside. He began screaming at me to get out of the car. When I told him "No, you're making me nervous." His response was for me to "suck and choke on his balls". I told him I was calling the police and at that point his response had gotten the attention of residents who were trying to protect me. He unhooked my vehicle and scurried away. I'll attach of photo of my original comment that had gotten removed. Shame on tri-state towing for not firing workers who sexually assault female customers. Shame on yelp for protecting that kind of business.