Oscar, Rich, and Chad were very open about all aspects of the vehicle and sale. They were super patient when we were unsure. We changed our mind so many times and they never once pushed! They never tried to push us past our budget either. We are so grateful for their hospitality and patience throughout. They put our mind at ease by answering all of our questions too. We took our "New/ used car" home today! read more

Prescott Brothers Ford of Rochelle - Car Dealers Near Me - Rochelle, Illinois

We had a warranty repair on our 2022 Ford Edge. Without getting into all the technical details, because that might just be a review of the Edge itself , which you can find yourself from a simple internet search, I would like to discuss my experience at this particular dealership. The experience was pleasant. The staff friendly. The write up thorough. And the service department was helpful. I never felt misled. It was in a single word compared to the dealer we purchased from, refreshing. read more

Prescott Ford is a rarity of Dealerships nowadays. They are truly honest, transparent, and Hassle free. With NO hidden fees or Mark ups like these other Greedy Dealerships. I can Honestly say have have never had a better experience before until now! The whole Team there is great but we had Rob Jasper as our salesman and was completely happy with his Professionalism and Hard work towards our 2023 Maverick order! He was great at answering questions we had and if there was something that he didn't know. He would follow up in a timely manner. Also want to give a shout out to the GM Chad Young. Even though he was filling in for the Finance manager while they were on vacation. He knocked out paperwork in a timely fashion and even got us better rebate deals then we had. Once again with no Mark Ups, bogus fees, or tricks. I would recommend them to anyone looking for a vehicle! read more

Prescott Brothers Ford of Rochelle - 2023 Maverick XL - Car Dealers Near Me - Rochelle, Illinois

I am here today for an oil change entire rotation. When you come through the door you are immediately helped and directed to where you need to go. Everyone is super friendly and I wouldn't go anywhere else. I have a 2010 Ford edge and I will have this car until it dies. I love it so much. I would not buy anything but a Ford so I will be coming to Prescott when I do need a new car. They are the best in sales and auto repair!! read more

My wife and I love our new car! Chad and Rob were great to work with!

I am so pleased with the service that was given to me! I went into the dealership just to look at a car and ended up purchasing it that day. Manny was 210% there for me, making sure I got the best deal possible. Even when I had questions regarding the car and the paperwork he would reply within seconds. By far the best service I've gotten in a long time. Thank you! read more

Be very mindful when buying a used vehicle from this place. Check into the third party company they use for warrantee coverage. I bought a F150 and about a week after driving it, the cam phaser started making noise. Took it in and oddly that defect is not covered in Illinois? How can that be state specific? I just had that feeling once I bought it they would not stand behind anything. And that has come true. You quintessential slim bags. I typically have bought all my cars from Golden Auto Sales in Byron Illinois... and I can guarantee I will never stray again. Had to take it in already for a Broken leaf spring and the owner you know we would have covered ALL of this. Stay clear of the used cars and if you do buy all the warrantee coverage you can get. read more

I had every intention to buy a truck when I walked through the door. I had a couple conversations with Jason and he was knowledgeable and kind. I was interested in two trucks. I test drove the first one and told him I liked it but it didn't have the sliding rear window, which I knew before I drove it. So we went inside to discuss price, that's where it fell apart. Chad Young should be fired and never speak to another human again. Jason was in his office and told him I was not interested in the first truck because of the lack of sliding rear window. Chad proceeded to use profane language in regards to my lack of intelligence. I am fairly good at reading lips and he swore a lot!!!! Jason came out and we test drove the other truck. I relayed to Jason that I will not be buying a vehicle from this dealer anytime. It is hard to vehicle shop as it is, its worse when your a female searching for a truck. Chad made it 100 times worse!!! Thank you Chad the a$$hole read more

Would not recommend they act like a issue is your fault sold a truck with the incorrect title than want to catch a attitude with you

I was looking for a special work truck... I was looking for a special work truck for my 18 year old son. He is a welder in training and working in Texas. He needed a older F350 7.3L Diesel Dually 4x4 up to 150k miles. His price range was tight so I was limited. I found it at Prescott Brothers Ford a dealer who was 75 miles away from home. I am actually a car salesman in the Chicago suburbs, so I expected the typical run around. It was completely opposite my salesperson was Jim Blomberg. He was the best. I give you 5 stars because you deserve it. The best buying experience ever . If I lived closer I would ask to work there. read more

Will never buy a car from anywhere else! Always pleasant, great customer service! Willing to work with you to get you the price range you need! I would recommend getting a vehicle here to anyone! read more