The manager, Raj, is very rude to customers. He speaks very loudly and accuses customers of…read morestealing in a very loud voice, without ANY evidence! The other manager, Kimberly, is even more rude to paying customers. I witnessed him yelling at an employee for giving a customer a plastic bag in a very rainy day. It's best to go to one of several other stores must to be treated as a valued customer.

From the owner: Best liquor storeread more

This has quickly become my favorite wine shop. The owners and staff are really knowledgeable about…read moretheir wines and always have great recommendations. While I tend to splurge there (their Sancerre selection is great!), they also have a good selection of lower price point wines. I always walk out of here with something new -- and bonus points for the Boston terriers who are usually working as greeters!

Nice neighborhood (in NE terms) Packy that has recently been modernized to add to the discerning…read moreSpirit shoppers experience. Fancy words, but The Wise Old Dog has earned their Pedestal. The new shop boosts an impressive array of Ale & Lager coolers with a chilled behind-the-scenes browsing space. Ample shelf and floor displays for the bottled spirits and wines. Knowledgeable staff eager to assist & recommend. But most astonishing is their Fine Wine Closet (aka Environment Controlled Chiller). Yes, the prices do reflect the use of the Chiller, but again, if you're a discerning shopper or collector you've got to add This Wise Old Dog to your list!

As far as liquor stores go, i think it's safe to say as long as they have the essentials and it's…read moreclean you pretty much have your bases covered. What made this one stand out to me though is that it had exactly what I was looking for. I had been searching for a specific rum all over CT now that not even total wine had (and they have everything) so I was pleasantly surprised when i found it. Even more so by how friendly the guy behind the counter was, he said if there was anything I ever wanted all I had to do was ask and he could get it for me, and that is exactly the type of customer service you can expect at this place. The layout itself is really nice, very well kept and clean, if you need cash theres an atm, and theres a bag policy too so make sure not to bring in a big bag unless you want to leave it at the counter. There's also a website and app for added convenience, and they host events sometimes too. Truly a one stop shop for all your liquor needs, specialty or otherwise.

First and foremost, this store is very nice and I'll have to take pictures the next time I'm there…read moresince there aren't many on here! I've visited Capital Spirits a couple of times since they're pretty much the only liquor store Downtown (jazz fest, Pratt events, etc). Last night I was on Pratt to watch the Yard Goats game and we decided to go inside. The staff was super friendly and helpful, even when there was some indecisive minds in my group. I was able to find some pretty affordable sake, and the cashier even suggested some new and popular wines that they have, which I thought was nice.

Very nice owner, has made suggestions to me both times. We went in looking for one thing, and ended…read moreup buying something similar. Excellent selection and recommendations. We will go back for sure.

With over 40 years in the area, they can turn you onto wine that's elite and not stomped by the…read morefeet.

The owner makes the store!! Such a fantastic guy and a great selection to boot! Love this place,…read morecheck it out

It was my first time visiting this establishment yesterday. My friend was checked out by a man with…read more2 French braids to the back and his female coworker I'm guessing because she obviously cannot be manager says to me "You really need to go comb out your hair" unprovoked. My friend and I were shocked and was disgusted with said comment, both of us are African American and our hair is in its natural state. If we did not purchase what we needed we would've left! I do not recommend anyone that's a POC mostly African Americans purchase from here if this is the type of workers that Crystal Wime & Spitits like to have as their representatives.

Stopped in tonight, almost closing time, and they were open as advertised…read more Easy to get to, plenty of parking. Parking lot and store were clean. Friendly staff. Asked a couple of questions and got to the answers . Prices on-line with other liquor stores in the area. Not the biggest store, but a great neighborhood store.

I did a phone survey of beer shops in the area and ended up at Harvest Wine & Spirits because they…read morehad the most of what I was looking for. As a tangent, good on them--and a lot of other places for that matter--for spending the time on the phone with me answering question about stock and policies...in this case, specifically that you can get any craft beer as a single. The guy added that you also get a 10% discount on single prices if you buy four, and there prices were fair to begin with IMO. Don't fooled by the cooler cases and be sure to step into the beer cave to see the full selection! Super nice, super helpful, good prices, great selection--not much to say about the decor! I think I will be back in West Hartford, and when I do, this will be my shop.

Friendly and knowledgeable w/ a v. wide selection of wine and beer. Likely to hear The Grateful…read moreDead or 50's rock 'n'roll, possibly jazz.