My contractors used Floor Trader when we had some water damage and had to replace our beautiful,…read moretraditional hardwood. My husband and I went in person to Floor Trader and chose our samples and what we got vs what we chose is completely different! At the very least so no other person is in the same circumstance that I find myself in, the company should discard that "sample" of the floors that were in the showroom. How is your company and also the manufacturer okay with me just simply hating my floors? This was supposed to be a lovely experience and between Floor Trader (Andrew you were actually very nice and helpful) and my incompetent contractors, this was a terrible experience and I would not recommended doing business with anyone involved in the future. I am aware that Floor Trader is just the supplier and not the manufacturer but they were no help at all when I voiced my concerns and now I'm just stuck with floors that I truly detest. I don't want this to happen to anyone else.

Very happy with our purchase. It was very to shop at a store with a ton of options at different…read moreprice points. Staff was spread thin but might have been due to how close it was to quitting time. Very easy return policy for the excess material we had.

Great price, fast and courteous installation. I had a few issues anyone getting carpet should be…read moreaware of. The expensive transition I had installed from the bathroom to the bedroom was taken up and replaced with an ugly gold cheap transition, and the same style transition leading to the closet was not installed well at all. I got the nice padding and now I have two doors that won't open. This problem was not brought to anyone's attention and the install team was long gone when we discovered it. One good thing was my stairs, the stairs look amazing.

Carpet World was very reasonably priced and I like their work. I am definitely selecting them…read moreagain for future flooring jobs.

Can you say A1 customer service? I worked with Chris throughout the process of reflooring our home…read moreafter there was water damage. He came personally to our home with samples, provided quick response updates via email and text. We were offered same day results as far as estimates went. We were able to schedule our flooring install within 2 weeks, could have been sooner but we had to wait on the install of our vinyl planking. The prices here were reasonable and if you're military, they offer a discount. If I ever need flooring done again I will be sure to come back to them. If you want great customer service, great prices, and a quick turnaround on your project reach out to Floors To Go and ask for Chris.

We worked with Chris on what type of flooring we wanted and he was very patient with how many…read morequestions and how many times we changed our mind. excellent customer service in his part! Our installers were Kenny and Marshall, they were so nice and got the job done very quickly. They had great interpersonal skills and we all had good conversations and amazing customer service! They did a fantastic job on our floors! They some how managed to make our floors look like they had no issues! Our floors were terrible before hand and they did such a great job it came out flawless! I HIGHLY RECOMMEND AND WOULD DEFINITELY USE THIS COMPANY AGAIN!!!

Went in there expecting service. Waited for someone to assist and no one came like the guy at the…read morefront said. The one girl in the area looked at us and said something to someone in the office in the corner and never bothered to come over and helped. Needless to say we got NO assistance. I guess we looked like we could not afford their stuff....don't let the looks fool you.....SMH

We started working with Prosource in early March at the recommendation of a local independent…read morecontractor to check out flooring, cabinets and countertops for our kitchen remodel. We stopped in on a Saturday and spent most of our time browsing floor options. We worked initially with Alexandra, who was very helpful when looking at photos of our home. She was very informative when it came to styles and options and allowed us to check out several samples to take home. Before the end of our visit, she referred us to another associate to discuss counters and cabinets. He was initially very helpful as we looked at options to fit our budget and space. Eventually, we went with another manufacturer for custom cabinets, so we were now considering only countertops with Prosource. Fast forward 3 months - we found another material we liked at Superior Marble in Portsmouth, which Prosource also carried. We were excited to learn that they could provide and install for nearly $3k less than Superior and with a faster turnaround time. When it came to getting the invoice and contract from the associate at Prosource, he became harder to get hold of. He would promise information and never provide it; would not return emails or phone calls or would do so weeks later. We had to send multiple requests via email and phone for composed estimates and paperwork to sign and to schedule the templating. He ended up leaving the company and we got passed around to 3 or 4 other people to help us with templating the countertops and scheduling installation. Of note, they also requested payment in full to even get scheduled. We paid and got on the schedule for a month later (Jul 30th). After template, it was 2 1/2 weeks to install (Aug 18th). They had a subcontractor complete the template and installation - Mike - and he was great to work with. We did have some issues after installation - sharp edges, a stain and a slight chip after installation and he returned within 2 weeks to take care of those issues and make sure we were satisfied, which we are! Other than the back and forth with associates @ Prosource which were a slight headache, I have no hesitation recommending the product we purchased. We saved a good chunk of money, but it came at the cost of a wait, which was overall worth it. I would consider returning when we renovate our bathrooms in the near future.

Family Flooring worked quickly and efficiently. I highly recommend their carpeting business!read more

Great selection and pricing. Randy at store level was great to work with. Gene (installer) was…read moreoff the charts good....phenomenal attention to detail.

Larry, the owner of the company went out of his way to oversee my kitchen backsplash and…read morereplacement of all the flooring throughout my entire home when Lowe's walked off the job because I complained about their terrible work. Future Flooring's workman and Larry saw to every detail making sure all my concerns were addressed. Best Customer Service I've ever experienced. Larry (the owner) views each and every customer as family and does whatever it takes to provide a satisfying and pleasurable experience for all his customer's. He takes it personally if you are not excited about your results. I have never met a more professional, personable and Customer Service friendly Contractor in my life. He has been in the industry for decades and extremely savy regarding flooring and tile recommendations or questions. Not only will the work done by this company be beautiful and reasonably priced, but chances are that you will have made a friend and associate for life. Vicki Kernazitskas

I used Future Flooring to replace carpet in my master bedroom and redo the floors in the rest of my…read morehouse. The process was seamless and the entire team was professional, efficient and responsive. They were flexible and worked around my schedule. I would recommend this company to my friends, family, and anyone looking to have their floors done in a professional manner. I'll definitely be using them for future work in my house.

If there is such a thing as perfect, the carpet is perfect! The value, quality and installation is…read moreperfect. From our first meeting to the end everything went well. Everyone was professional. Veronica was present to ensure all went well. Julio did an absolute perfect job installing. I highly recommend this business.

Overall everything was great. From start to finish nothing but praise for the company as a whole…read more The price and selection was great and the whole team was a pleasure to to business with. Veronica who we interfaces the most with in regards to the estimate and overall quality control and management of the project. Bobby who installed the carpet was great and did an amazing job with a great personality. The work was done beyond our expectations. If any flooring is needed in the future we know who to goto.

What a great team! What a great product!…read more I spent a large amount of time looking for flooring before deciding to purchase from Cherry Carpet. Why them? Best Price after looking everywhere! Best Selection after looking everywhere! Knowledgeable and relatable Sales Team. Knew their products and even showed pictures of their own homes, where they had installed some of the products. Wonderful family feel -They were not snobbish or condescending which was experienced at other locations. Great Service! Spent time answering questions, researching and finding solutions to unusual concerns. Great Workmanship. All the contractors used for installations were wonderful and did a great job. Everyone was professional and enjoyable. I spent a reasonable amount completing a renovation of flooring with them throughout my home, and never was I concerned with Cherry Carpet. I had to extend my purchase with them for almost a year, due to delays in renovations and they never expressed concern with the time or the payment. From Halley to Ashley to Lisa and their former Manager, Eric, a GREAT team. I have referred others to them, I will continue to do so. I will definitely return to Cherry Carpet should I need something else. This is a wonderful place for feeling confident that your needs will be met.

This review is LONG overdue. I got my floors over two years ago and I having been meaning to write…read morethis review ever since. Unsat! For all the military people out there - I first checked out Cherry Flooring after my realtor said an O-6 submariner did research on all the surrounding flooring companies and, after crunching the numbers, picked Cherry Flooring. That was enough of an endorsement for me! If you know, you know. Thank you to the submariner for your service to the flooring customer base! The Cherry Flooring Staff- While the product may ultimately matter most, the Cherry Flooring staff are top-notch. I felt like they were family by the time I was done redoing 90% of the flooring in my house. For background, I had just finished two back-to-back overseas tours, bought my first house, and decided to redo a lot of the house on a tight budget and timeline. What could go wrong? Amanda spent so much time with me as I repeatedly came back "just to look" because I couldn't make a decision! Once I finally selected everything I wanted, the dreaded COVID had other plans and delayed the products I had finally chosen... back to the drawing board. Amanda and the team didn't skip a beat. They found a similar product, negotiated prices for me, and next thing you know the flooring was installed and I was one happy Sailor! The Cherry Flooring Product- Carpet - The carpet I bought has been great. In hind sight, I should have skipped buying white carpet. That said, this carpet is incredible. I spilled a curry tomato sauce on it, didn't notice it for days, and thought for sure it would never come out. I was wrong! It came right up! Luxury Vinyl Flooring - Initially, I wanted hardwood. Forget that! The LVP is the way to go. So easy to clean, looks incredible, and I will never get a different type of flooring again. White Carpet - your days are numbered. The Installation - The installation was so easy, I was at work and the team kept me updated via text and Amanda checked-in on me multiple times. What can I say, I was nervous! The only issue I ran into was with my subfloor. If I could go back and do it again, I would make sure my subfloor was ready for new flooring. I have places where it wasn't even and had objects embedded into it causing bumps. I also would have added a thicker padding under the carpet. Hindsight is 20/20. To wrap up - I highly recommend Cherry Flooring and they will be my first call for all future flooring needs!