SAVE ON FOOD NEWTON the bakery attendant clerk, Candace, was very rude. I went there Saturday morning, I usually don't shop at the Newton Location, but it was convenient that day!. I ask the lady clerk Candace something about a cake for my son's birthday and immediately her actitud wasn't a good one. she is trying to intimidate customer with her rude response. It was early morning when I went and I ask her why she was treating me like this when I have being polite asking. she said that she is like that every day. I said "that's not the way you should treat customers if I am not talking in a bad manners to you". she screamed at me and call her coworker to help me. she left screaming that she won't help. I always shop at save on food and this is the first time something like this happens. I feel I don't want to go to that store to the bakery section and have to see that bitter person. this shouldn't happen with customer service. read more

Avoid the bakery at all costs! They can never get things right, cancel the wrong cake, and even get the flavors wrong! Which is even worse when it's your kids birthday party being effected. take your business elsewhere! read more

Never experienced the kind of racist behaviour I did tonight at the Maple Ridge Save On Foods. Cashier shook her head when I asked for bags, then gave me a dirty look and proceeded to squash the Christmas cake I bought by placing a heavy container on it, did the same to the garlic loaf, then proceeded to make a comment to the lady behind me about "dealing with this all week". I hadn't said a word or given any cause for her hateful behaviour. Left feeling tearful and sad that a couple nights before Christmas this happened to me when I'd done nothing to warrant it. An old white woman with such a nasty attitude. Not the first time I've been made to feel very unwelcome and treated badly at this store. Racist behaviour? Yes, when there's no cause for someone to just spew hate at you...thats what I'd call it! Sad, Save on Foods, time to do better! Racist cashiers is not how you keep customers! read more

Just just want to give a shout out to Brent and his team in the Bakery. My parents had ordered a cake for my Birthday and upon pick up, the cack was not the size we ordered. It was.much to small to serve 40 people. There must have been some miss communication on the order that day. But the bakery employee was super rude and even laughed at them pulling out a measuring tape to prove that the order was right. They came home super upset and embarrassed that they were miss treated. After speaking to Brent and explaining the miss understanding and the miss treatment....He pulled out a super hero cape with the help of two other young ladies in the Bakery deparpatment and wipped up another cake last minute and saved my Birthday celabration. So Thank you so much for making my Birthday a good one. read more

Anti-Maskers Welcome. Save-On is the closest grocery store to my home so the most convenient. The beginning of Covid-19, they were the slowest to get curb-side p/u going. First order, they told me "yes, it's ready at customer service INSIDE!! Transitioned to Super Store farther away but they had the service and safety very efficient. Started going back to Save-On on occasion for the past 6 months and noticed security waved unmasked customers through with no attempt to direct them to get a courtesy mask. Watched unmasked customers at open self-serve food stations even. Asked security why they let them though and was told it wasn't their job or business to know if they were protesting or had existing medical condition. Call to manager and was told that shouldn't be happening and that customers should be directed for a free mask from CS. My last 5 trips there had customers unmasked. Maybe we're close to being done with this pandemic but Save-on obviously has no interest in customer protection. I did not see this in other grocery stores. Security turns them away. I'm done with you Save-On. read more

I visited this store to pick up a few things and needed to talk to a manager to clarify a situation. The person I talked to was rude and very condescending. He refused to identify who he was . A very upsetting situation. read more

Shout out to one of the deli workers...think her name was kaiesha??... she was very helpful with picking out different meats and cheeses for a tray i was making. Thank you! read more

Excellent produce and they have wine sold in store! Best to go later in the day as they can be quite busy and lines get long.

Yes save on foods it's a wonderful store full of products and goods more than you could ever consume yet it's a wonderful please to pick up supplies such as food fruits vegetables oranges meats breads the selection is endless you'll are more than guaranteed to find something that will please anything that you could possibly hope for in the store. read more

Save-On-Foods - ows a woman walking down a grocery aisle - Grocery Near Me - Maple Ridge, British Columbia

I always use SaveOn and find the customer service to be exceptional. Today, they went above and beyond. One of the customer service agents came over and gave me a bouquet of beautiful flowers, just to make my day. I was shocked - it was a very kind, random gesture to make my day. Especially during these challenging times, its nice to be there for each other. Thank you to the agent who made my day - amazing. read more

I've been shopping at Save On Foods 227th store in Maple Ridge, since it opened, and after what I saw and experienced there tonight I will not buy from their meat department again. I like to buy the marinated peppercorn steaks, so I went to the usual section and noticed they had these precooked hams butting right up against the packaged beef and turkey. As I was looking at the meat I was considering purchasing, the person in front of me picked up a large precooked ham. As he did so I saw liquid dripping off the ham and a big puddle under the ham, flowing over to the turkey and beef section. I never eat pork products and I thought this was most disgusting. In all my years shopping there Save On Foods has always kept the pork products with a degree of separation from the other meat products. I am told they are conscious of all the muslim and jewish people who do not eat pork, which makes sense to me who am neither. I did take a food safe course a few years back for a job I had, and one of the major dangers of food contamination we were told about is transference. I then moved along to the main meat section looking for some beef or chicken to buy as an alternative, because I surely was not going to buy in that section where all the meats stacked beside the precooked hams were now dripping with run off liquid from the hams. Lo and behold I had never in all my years shopping there seen so many pork products scattered in an amongst the beef, chicken and turkey sections. I had never seen Save On Foods stack and arrange their meat in this manner in my many years shopping there. They literally were separating the steaks from the ground beef with different cuts of pork products. In the past they have always kept the beef in one section poultry in another, and pork in a separate section. I guess I msut have looked a little taken aback, because an employee (who I had never seen before) came up and asked me if I needed help. I replied, "Why are you using pork products to separate all the other meat products, usually you have the pork, poultry and beef in separate areas, but here you are using those pork products to separate the steaks from the ground beef, why would you do that? This was not some young high school employee either, he looked like a veteran Save On Employee. He looked at me rather quizzically and had no reply. I then said, "Even though I know none of your meats are kosher, you have always maintained a separation of meat products one from another." He replied, "What is kosher?" I said, "You must be new in the meat section if you do not know what the word KOSHER means." He said, "I have been working with Save On in meat products for over 20 years." I said, "You have been working with meat for over 20 years (he nodded his head affirmative), and you do not know what the term kosher means?" I laughed and walked away. Even at the local White Spot in Maple Ridge, the owner never cooks his bacon or pork products on the same grill he uses for beef and chicken. I believe he is muslim and he told me he is conscious of some of the dietary foibles of his customers. read more

Super clean store Staff is very helpfull Canadian owned by jimmy pattison Superstore is a joke compared to these guys read more

I'm a longtime shopper at Save On and a couple of years ago discovered their long johns filled with fresh real cream... Divine... This was one of my favourite indulgences over the last few years so I'm very disappointed at much it's changed. What first attracted me to this dessert was the sheer amount of cream the long johns were filled with, they were split in the middle and the fresh cream widened the split considerably. Ive noticed that gradually the Save Ons have been using less and less cream in their long johns and now the long johns have about a third of the amount of cream they used to. My hubby just surprised me with a pack and wow the long johns slit is barely open... Very small amount of cream ... Very disappointing because I know how they used to be made. Won't be buying them again. read more

Rude, snotty and over priced- only go here if your missing a few items but not on a full shopping trip.

Just stood at customer service for 10 min and was ignored by the 5 people behind the counter. Don't buy wine here! They send you to customer service and don't help you. I left and was helped at the liquor store next store. read more