I needed to have my Live Scan taken for the DOJ, so I went on Yelp and called around for prices…read more Alcaraz Insurance Services was the only place with fair pricing that was also able to schedule a same-day appointment. When I arrived, I waited no more than two minutes and was assisted right away. The staff was very welcoming, and the overall Live Scan process was swift and didn't take much time to complete. Two months later, I called to see if they still had my ATI number available since I had misplaced it after getting fingerprinted. The lady on the phone explained that they usually don't keep that information after 30 days, but she checked to see if she could still find it--and she was able to provide me with the ATI number I needed. She also explained that I had been approved for my CTEC license, which made me very excited. The level of help and understanding they showed regarding my concern was truly above and beyond. I highly recommend Alcaraz Insurance Services not only for their fair prices, but also for the high quality of service they provide to their clients. 5+++ stars all around :)

The service was great! The girls were extremely nice. I went into get my fingerprints done and they…read morewent above and beyond to help me with my paperwork and they provided amazing service in general. They were super fast and efficient.

This company is not recommended. I took two people to do their truck registration documents and…read morethey did it but they made a mistake in the process, but instead of fixing the problem, they simply wanted to be paid more to fix the problem they created. When trying to intervene to clarify the situation, what they did was confront me and blame my company. This harmed me directly because this year I had to do the paperwork again for the license plates of my trucks and they had the documentation. By regulation of the California DMV only they had received all my documentation and did not return it. So I have to use another service and perform absolutely the whole process again.

Mr. Ocampo gave us excellent tax service. He saved us hundreds of dollars. He was patient with us…read moreas we reviewed all of our tax deductible expenses and gave us good advice for filing taxes in the future. We are definitely coming back next year!

I recommend this place if you're looking for insurance. Top tier customer service. Thank you to all…read morethe lovely ladies that are working there. Very helpful

I spoke to marlin with Monge insurance in the morning and in a few minutes I got a great quote…read moresuper competitive. I had already spoke with two insurance agents prior to speaking to her and decided to go with them. Super helpful and very knowledgeable and nice. Will definitely be switching my other vehicles after my renewal is up. Definitely recommend them.

Good thing I called before driving out of my way to this place because they don't do live scan…read morefingerprinting anymore .

Had to have a few documents notarized and the staff here was very helpful and polite…read more Will come back when needed

Nita has been great. She helped us get a new auto insurance policy. Made the process so easy. I…read morewould definitely recommend her.

Nita was so helpful and patient with all our questions and concerns. Switching insurance companies…read morewas an easy process and she found us a good rate. I have recommended Nita to my family and friends.

Hi :) I hope this review finds everyone well, amazingly…read more I just purchased my dream car and needed insurance as secured as possible. I've never had Hammer Insurance, but something told me to give them a try. I'm so thankful I did because I wouldn't have came across such a sweet person, Ingrid Hernandez, she's helped me so much. She was able to give me information that I never knew, got me on a great car insurance plan, and put me on to all the perks. She took her time, had so much patience with me, and walked me through each step of getting insurance. I'll be recommending everyone I know to her from this point moving forward. I hope she gets all the recognition in the world that she deserves. She is so kind hearted, heartfelt, and so sweet. Ingrid Hernandez, from the bottom of my heart, I thank you so much! 5 stars aren't enough, but it'll do. You're so appreciated girl!!!!! :)

Hi there y'all, Giovanni from Hammer Insurance (Fontana) is amazing and did a great job getting us…read morethe best insurance we need for our home and car insurance. He was very helpful and gave us the best offer. If you need insurance give Hammer insurance a call and ask for Giovanni..

I had this insurance for a while already and every time I go in they always have great costumer…read moreservice . I appreciate their work . Always feel welcome when I walk in and the people that work there are very helpful with anything I need . Thank you for your service Att. This is the office located on Sierra and valley .

mul mal servicio por parte de una persona ruda llamada francy que me iso una cotizacion y page y…read morenunca me mando una prueba de aseguranza apesar de que me dijo que en media hora me la mandaba y ya van unos dias y no e recivido nada ni contesta las llamadas se molesto por que le estaba preguntando sobre la poliza

Zero star ratings. This insurance is barely surviving off their income I'm sure by the empty lobby…read morethat used to have a dozen of desks full of employees. Now they resort to Taking advantage of all little things they can to not pay your claim. If you get them be careful because the agents aren't there to help you figure anything out just cash out your money. They emphasize reading the fine print because they aren't obligated to inform you of anything according to supervisor Adriana. Also according to Adriana the supervisor If you call to renew your policy and they ask you if your address is the one listed and you say no! And give them the right address technically you didn't call to update your address because that's not what you initially called for so they can't help you with that!!! You have to renew the policy then call again and tell them to change your address in two different phone calls!!! I tried changing my address various times over the phone but apparently no records exist because I didn't call specifically for that ! Make sure there's a paper trail and keep every single document you sign because they're counting on you not having anything. They fail to send you any information about your policy or claim unless it's for a late fee. So put on your calendar when your policy expires because they for sure aren't gonna let you know to renew it so they can charge you the re activation fee. You can go here, just be careful they might not end up paying your claim. It's giving calculated fraudulent company. (ALLEGEDLY) stay safe out there!! And be sure to know they're NOT here to help you and you better collect all that evidence or you're fucked and that's all on you and not their problem! their recorded phone calls apparently mean nothing so leave a paper trail always !!! it's inconvenient to have to go to the store for everything but that's what's needed here !!!! apparently because their agents don't know any protocols or the agent that supposedly changed my address would've had me sign a document. If only I would've known !! But again that's not their problem!!! :)

They were good explaining what I needed. Very helpful. Would recommend to others and I will keep…read morecoming here in the future

If I could give 0 stars, I would. I have never dealt with such aimless, inept, incompetent,…read moreinadequate, incapable people in my life. I honestly do not understand how this business is still open. Take your business elsewhere! Do not waste your time! ATTN: Tony Moreno, find someone else to run this office for you!

From the owner: Auto Home and Commercial Insurance. General Liability for…read morebusiness. Registration renewals