I've traveled all over Asia during the past 20 years and so far had the best experience with Air &…read moreSea Travel. Compared to other travel agencies I've tried... Air & Sea Travel seemed to always give me the best "bang for the buck". They manage to find the best hotels and restaurants one can find at a fair price. So far the Air & Sea Tour Leaders who accompany the group on the tour have been courteous, organized, and careful. They look out after everyone in the group and always give helpful "heads up" suggestions about the place we are visiting next... and sometimes suggest what items are good to buy and bring home. I've done some Air & Sea tour packages going to Japan and China. I just recently came back from the Silk Road Xinjiang Tour and had a blast. For this tour, we had IMO the best local guide, her name is Risa. She spoke passionately about Uyghur culture and was one of the few local guides that I did not notice anyone falling asleep to on the bus (at least from where I was sitting in the back of the bus). In contrast with other different tours... the local guide will speak in a monotone voice and give text-book like lectures on the bus. People will then start to tune out and fall asleep. The company tour leader would then have to interrupt and tell a joke to wake everyone up. Pleasantly... this was not the case with Risa and this Air & Sea Xinjiang tour. The group also found Risa fun to hang out with on this tour. The Air & Sea Tour leader for this particular Silk Road Xinjiang tour, Derrick K., was outstanding and organized. He kept everything together like super glue and made things go as smoothly as possible. Having great local guides and tour leaders are what help make any tour successful. Actually... all of the other Air & Sea Tour leaders on my previous trips (Ryan, Mike, Derick S.) were outstanding as well. What I like about Air & Sea overall is that their tour itineraries are carefully thought out. They don't try to cram too much stuff into one day like other companies do as that can be tiring. Air & Sea tours give one the experience to try foods that are not usually found in Honolulu. I've been on their Tibet, Kyushu, Hokkaido, Harbin, Niigata, and lately Xinjiang tours. All were great. These Air & Sea tours have been a culturally educational and fun experience for me.

My family and I got our China "L" Visa through Air and Sea Travel without all the hassle to go to…read morethe nearest consulate in person, which is in California. So that means no need to spend more money to fly out there if you live in Hawaii!!! The process was fast and easy. It took about a month to receive our visa. We worked with Ina Lin. She was very helpful and answered all of our questions. I highly recommend them if you need to apply for a Chinese visa! And eventually will book a travel package in the near future!!

Need a VISA to enter China?…read more Just get it here - it's so quick and easy! Karen, Ken, and I were walking through Chinatown Cultural Plaza (in Honolulu) on our way to lunch when we saw this travel agency right across from the parking lot elevator. Out of curiosity, I went in and asked if they could process my application for a VISA. The knowledgeable man said that they would be able to assist and gave me information on what documents were needed. One week later (on St. Patrick's Day), after I got my passport photo, copy of my Drivers license and valid passport, I returned and presented these documents. I was in and out of the office within 5 minutes! I didn't even have to pay for parking in the Chinatown Cultural Plaza! Less than 2 weeks later, I got a phone call that informed me that my Visa had arrived. I got cash at the bank ($185) and picked up my Visa in less than 15 minutes so I didn't have to pay for parking again! I received clear instructions on the use and terms of the Visa and prompt, courteous service. I am very ready for my next adventure!

Ms Alice Wang, the BEST travel agent of all I have ever met. Due to the Covid-19 and the computers…read morebecome available for online booking, it almost make the travel agent absolute. There are two types of people: first type are ones that they preferred to do everything themself and the second group of people are ones preferring the booking by the good old style of travel agent style. The first style are who would just login into computer and look for the cheapest seats available on line, book the best available seats next to each other if possible and ASAP try very hard to reduce the connecting flight time, avoiding stay at airport until the next day. Type one people would have so much pressure put so much pressure on yourself since there are so many people are seeking the same destination and seats are together. It becomes much more difficult when booked with 2 international airlines together, the walking distance of an unknown gate to the connecting flight, try to make the long stop over short and avoid overnight stay in a hotel because you will pay for it. Alice has booked us in a section that seats were not together, reduce to the waiting time to minimum, no hotel needed and got us almost $1,000.00 cheaper. She checks the seating configuration daily, change our seating arrangement to a cheapest seats.....in a total of 3 weeks. This is how wonderful Alice Wang is by arrange out seats, no overnight stay between with cheapest tickets. I have already told her that she can work on our tickets yearly. SHE IS AWESOME PERIOD and spent 3 weeks to get all my request done while other travel agents would just tell me that this is the best I can do. It's so sad that almost all the travel agents are closed for good. Booking your own tickets is not as easy as you think. When there is no connecting flight or overnight stay and travel within the USA booking by yourself maybe OK, but international route maybe much easier on yourself. One thing most of us can't do is to put the seat(s) on hold to exchange for better and cheaper ones next day. Booking on line is more difficult on international route with more than Honolulu to Las Vegas. THANK YOU for all of your hard work to make our flight much easier. I am more than happy.

We traveled to Hokkaido in October with Tohoku. Restaurant selections were excellent. Siteseeing…read morewas good and explanations met our expectations. Guides and support staff were OUTSTANDING.

4 stars- I follow their Facebook/social media pages. Love looking at all the beautiful places and…read morefoods that they post. I've talked to other friends who's been on tour with Tohoku. They had nothing but good things to say, prices are reasonable for all that you do and get. They have been around for many years. Family ran! Got to support small businesses... I am looking forward to traveling with them soon.

Obtained pocket WiFi. Second time using HIS for our Japan trip. Attentive. They explained…read moreeverything in detail and seemed genuinely interested in hearing about our trip upon returning. Thanks!

Great local, convenient option for portable wifi if you don't want to rent wifi at Haneda or…read moreNarita. It's definitely more pricy to rent here at their Ala Moana location (~$50 for 5 days) than what the Japan-based airport firms offer (using the current favorable Yen rate of Y145.7271 per $1 US) but you have the added benefit of picking up and returning the device here on Oahu. You do have to fight the H-1/Nimitz traffic which is absent in Japan, so that element also should be considered. Definitely worth doing a cost/benefit comparison and then decide for yourself. Staff here is very helpful although I wish the hours were more expansive. Solid 3, all things considered, but the fast transaction processing and kind employees earn them a fourth star. Mahalo.

I wanted to go on a special trip with my niece for her 18th birthday and high school graduation. I…read moretried someone that was suggested for booking travel, but she limited my travel dates and scheduled me with things that was not flexible, for what I wanted to do. I was not looking for a pre set tour with people I was stuck with for the whole trip, Getting discouraged, My husband suggested I use someone local. And thanks again to Yelp, I found Stephanie. She listen to everything that I wanted to do. I wanted to do a few tours, but I didn't want to feel like cattle. I didn't want to be stuck with a whole bunch of people. And I wanted some relaxed days and some days to ourselves to explore on our own . She came back with a whole plan. She said at two options and said I can mention match an ad on. I sent her videos of things that I wanted to do . she was very flexible and the research and added those things to my She booked my flights, she scheduled cars for all our pick ups and drop offs, from hotels, to train stations and airports. She arranged our activities, pre-book them, so no, waiting in line, and or dealing with money exchanged . She thought of everything and has us repaired. I was so comfortable knowing that I was looked after during my trip. she said that, she would be on call from the beginning to the end of my trip, and she was. Everything was just a email or a app away and every thing was printable and arranged per day. I might've had to call her once or twice, to fix or change something, but other than that, everything ran smoothly. I thoroughly enjoyed my trip, and I definitely will be asking her to plan my next one.... We went to a Barcelona, which I'm totally in love with. We went to a Sevilla, and we went to Paris for a day.

Awesome customer service and extremely knowledgeable travel agent. Stephanie organized/planned our…read moreentire unforgettable trip to Morocco . Everything went as planned from the day we boarded our flight till the day we got back home. I will use this service again for my future travels and recommend to anyone who wants to taste the world.

We went with N & K on their Okinawa Sakura Tour in January 2026 and it was wonderful. The sights…read moreand activities were well curated and at a pace well suited for our mostly retiree group. Tomomi S, was our super tour guide and definitely made the tour enjoyable and entertaining. She skillfully shepherded us tourist sheep through our destinations on Okinawa island and it's neighboring islands. Tour participants vary, but our particular group was great. Everyone was sociable, courteous, followed instructions and showed up at designated meeting points on time - a fun group. We will definitely consider N & K Travel for a future tour.

So sweet super responsive gave me information that was so great! I didn't purchase with them but…read morewas there to ask about the Japan rail pass. The ladies were about to close but allowed me to go in the last few minutes. We had a very last minute trip to Japan and wanted to purchase rail tickets after consulting with the travel agent who did not pressure us to purchase anything but gave us real examples and weigh the pros and cons. We ended up not purchasing the rail tickets based on their recommendation with the timelines and where we were going. Loved their honesty and advise and appreciate it very much.

First time here, my friends and I decided to take a trip to Japan with Panda Travel. It's a family…read morerun business. Everyone in the office is related. Met Patrick as our Travel person, also Daisy the manager helped too with our trip. Everyone in the office tried to help ... Elena the sister to Daisy helped too. So accommodating! Aloha, Derek

Enjoyed our first trip with Panda so much that we booked a shopping trip to Tokyo. Our guide was…read morePatrick and he was so wonderful! He answered all our questions, helped us get to places we wanted to go in our free time and he was always so patient and kind! The shopping tour was a shoppers dream in speeded up motion! Loved everywhere we went and wished we had had a little more time at each place but speed shopping is my forte so I definitely filled my suitcase!! I've share my Panda travel experience with all my friends and I hope I will get to book another trip this year with Panda!

My wife has traveled with them 3 previous times while this experience was my first. It's her…read morefavorite agency. Now I understand why. This tour went to Okinawa and Kyushu. Carol was the local escort while Hiro was the Japan based guide. In Okinawa, we also had a bus girl, Sayaka. Except for our first hotel in Naha, the hotels were topshelf. JAL City Naha had small rooms. The reasoning for staying there was that it was adequate but with a good location. The buffet breakfast was very good. It included one very fancy dinner. The itinerary was very good for the first timer to both islands. I only wish we had more time on Kyushu. We didn't visit Satsuma and Sakurajima, maybe next time. Although it was a little more expensive than the other agencies, I think it was worth it. I would not hesitate to book with Kobayashi Travel in the future

Masumi is so amazing! She booked our trip to Japan and shared travel insurance info. She is…read moreefficient and skilled to take care of her customers. We are so happy. Thank you, Masumi!

We've traveled with Non-Stop Travel to both Europe and Japan. Both trips were great. Well planned…read moreand executed. Their Tour Managers do an excellent job of keeping everything and everyone safe and on track. They do a great job of booking everything for your trip. From Airfare to Hotel and Land Travel accommodations to the wonderful meals that are also included. Special shouts out to Nelani our Travel Consultant and our Tour Leaders Naomi and Steve Lee and Marie Kanealii-Ortiz. They are all amazing people . Thank you for everything you all do. Very much appreciated

We had a very disappointing and frustrating experience with Non-Stop Travel (NS). From the start,…read morewe told NS we wanted to travel with friends, and we also wanted to upgrade our flights. We booked our Oceania Transoceanic cruise about 18 months in advance - plenty of time to coordinate - but none of our request were handled properly. NS blamed Oceania for the travel arrangements, yet Oceania only comunicates through the travel agent leaving us stuck with NS and no real help. To make matters worse, we (friends and us) were assigned different travel advisors at NS who did not communicate with each other. Our friends and us ended up with cabins on opposite ends of the ship. We both paid for Business Class upgrades; we were booked on different airlines with different itineraries. Wrong information given to us. Communication was poor - excuses, delays and no accountability or taking responsibility. Based on our experience, we would not recommend Non-Stop Travel. If you want clear communication and a company that actually listens, look elsewhere. If you are considering an Oceania cruise, book directly with Oceania.

Jody helped me with a air fare to Alaska last minute her services went smoothly.She validated my…read moreparking ticket to.I had to cancel my ticket i ended up not making it on my trip and she refunded the money for me and i was happy im for sure will come back here for her services again.Theres a fee with coming here but its all worth it.Thanks for your service Jody

I was told that since the Alaskan/Hawaiian Merger that a certain company (VH) was no longer…read moreoffering "all inclusive" packages to Downtown Las Vegas, so I threw a dart in the dark and landed on Regal Travel Piikoi. I am so glad I did. Nicole Cabellero picked up the phone and our journey began! She listened to me and was able to put together a 4 person/2 room/4 night/5 day package including meals for a comparable price to what (VH) had posted, but within a 3 or 4 week time period! (The only part she could not facilitate was the ground transportation) It was flawless execution since we would arrive late afternoon, so no waiting to check in and a late afternoon return departure allowing us to utilize most of the 5th day. The fee was $50 a person, and I feel it was so worth it! I had a lot of questions and Nicole guided me through the process and made me feel at ease the entire time! After we returned I called to thank her and give her some valuable feedback if you might be thinking of going to DT Las Vegas. Mahalo for the Professionalism and Grace that Nicole embodied to take a newbie like me and guide me through an intense travel experience. My wife and I will surely call Nicole whenever we desire to travel again! Mahalo Ms. Nicole, David A. and Yong Y. Beasley Waikiki