I just walked in to this place with my late DMV registration paperwork, with a smog check…read morecertificate in hand, and these guys got me out of here with new tags and registration for my car in under 5 minutes. Bravo! I was helped by Junior.

I used to come here all the time many years ago for dmv services never had an issue. I called today…read moreover the phone but I can say my experience was nothing as before. A woman answered the phone and I asked what companies they had for full coverage. The woman I spoke to asked if I'm currently insured and I said yes but I'm looking to get another company. She told me to stay where I'm at because they aren't going to beat what I'm paying then hung up. She didn't run my information, so I'm not sure why she wouldn't give me a quote. I never told her what I'm currently paying so don't know why she would say that.

I finally was able to make my way into their new office this past Friday, September 12, 2025. First…read moreoff let me say I have been a part of this insurance group for many years. I have had a great customer service with all of the agents that I had to do business with previously. So this visit, was no different. It actually was more so relieving since I was so stressed out about my policy. I recently had some fraudulent activity occur with another merchant, which was affecting my payment due for my auto/renters policy payment. Sarah, who is my Angel on earth calmed me down was super thorough, answered all my questions and provided detailed information for me regarding my policy. There was a gentleman there. I forgot his name, but he was just as helpful as well! This was my first time having an interaction with both of them, but once again, like I said the customer service in this officeover the years has been impeccable. If I could give that office more than five stars I would.

Horrible office. Had SF for 30+yrs. Moved to Natomas and switched agent to have one close. Problems…read morefrom day 1. This office couldn't get anything right, constant headache to call and fix their mistakes. Had to go in a couple times because they wouldn't fix over phone. Reception staff were horrible, absolutely ignorant to all things insurance. Rates would increase every other month and I wouldn't be advised, kept telling me that's normal. Lies. To be fair, Max is pleasant to speak with but always defers you to his staff who are fairly incompetent. I switched to another agent 8yrs ago and haven't had a problem since. I receive all notifications, responses to all inquiries. And every single change is communicated. Example, insurance increased less than $2/per month recently and I got a call to advise me. Claims are paid fast as normal, within days via direct deposit, etc. I love SF. Avoid this agent!

Love this girl! She makes dealing with the DMV stress-free and easy since she will literally do…read moreeverything for you. If you're a busy person or don't have all the time in the world to take care of simple dmv tasks she's your way to go! Had my change of name && sticker ready in 2 days super convenient! And she's very nice which is just bonus :)

If you need tags in a hurry !! Fast service and nice friendly people !! Only waited for two people…read morethat didn't take long easy to find lots of front parking

Brian and Wendy are gifts from god, straight up. I used their services for about 2-3 years and…read morehated switching but I had to go with lower rate and more coverage. In those years they truly helped me out so many times, from answering my silly questions about car insurance in Mexico to always send me declarations and modifying my policy at random intervals on the spot. This place saved my ass when no one would insure me, I definitely recommend.

I've been doing business with these guys for years now, Brian is always there to help. They make…read morethe whole process pretty simple and keep prices fair when most insurance people are just actually after as most money as they can get from you. They also are worth every penny because they actually provide good customer service by having good communication. I've had other insurance companies that won't call you back or transfer you to an 800 number but not Insurance On The Go. Thank you guys so much!

Came in to get a quote. Was greeted by Tammy and her adorable companion, Shadow…read more Tammy was very friendly and professional. Unfortunately I was unable to get a policy due to my own reasons. I was disappointed because everyone at the office was very nice and welcoming.

This is hands down the best agent's office! Jeanine and Tammy are so friendly every time I call and…read moreso knowledgeable. Whenever I have a question or need something related to my policies, their team always steps up!

Robert Cooper is always prompt in his communication. He makes the insurance policy easy and…read morestress-free. He is extremely knowledgeable and clearly explains the terms and options. He understands our needs and concerns. I would highly recommend Robert Cooper as your agent.

By far this is the best agent/agency I've worked with when it comes to our home and auto insurance…read morecoverages. It's hard to find a company that still offers personal touch customer service these days. Robert and his staff have made working with State Farm a best in class experience.

Eli and his team helped me find the best fit for my car insurance needs. They found a plan that…read moremade me feel comfortable when out on the road or stranded in an accident. They were not pushy like some agency's I have talked to in the past. Nope, it was my decision to choose between the policies and each one had their own merits. The price was extremely fair. I was in and out in a blink. You need insurance... call Eli Castro.

Eli was able to find the best policy for my needs and budget and did so very quickly. Highly…read morerecommended. I was unhappy with my previous insurance and never really felt connected, but here i know i call and have everything taken care of. 5 stars.

I just want to say that Aggie is a superior account manager, and she has done what I didn't think…read morewould be possible to keep our homeowners insurance with a really tough market. I appreciate her work and contact throughout the process. She is always helpful whenever I need something new for insurance, whether it be event insurance for my sister's big event, home, or auto insurance. Thank you for your assistance with everything Aggie.

I've been working personally and through my businesses with Chris & Mitch for over 15 years…read more They've always been very professional and given great service throughout the years, and I can always count on them even for last minute insurance requests. I'm grateful for them always being there for myself and my businesses and would highly recommend them!