We were searching for insurance to cover all of our policies, vehicles, equipment, house. With all…read moreof the options available it was nice to have one person that works so energetically expeditiously and thoroughly to find us the best coverage for all of our items. Last year are home insurance carrier had not met the California requirements for an A+ rating and our mortgage company was going to drop us unless we obtained a new insurance company. Again think my worked expeditiously to find us the best coverage and all went well. This year when it was time to renew all policies once again Wesley went out and found us the best policies that reduced our prices and covered all of our necessities. Throughout all these processes, Wesley was vigilant about maintaining contact with us working through our needs personally and guiding us with what was most appropriate for our needs. I would highly recommend Wesley and Finkemeir insurance for all of your insurance needs. Professional, hard-working with excellent customer service.

Highly recommend using this business for your insurance needs. Wes is very thorough and…read moreprofessional. His follow up is always prompt. Great company to work with!

A huge thank you to Joe Peterson for helping us secure insurance for our new home. With how…read moredifficult the California insurance market has become, we were expecting the process to be complicated and expensive. Joe made it neither.

Joe was great, knowledgable, helpful and quick to respond. I'd recommend you speak with Joe.read more

Tina is the best insurance agent I've ever had. She went out of her way to take care of me when my…read moreride got into an unfortunate mishap. Thank you Tina and thanks Allstate. I kinda wish the Safe Driver Bonus Checks apply to California.

Tina follows up and does what it takes to find get you low rates without compromising your…read moreinsurance needs.

After the original owner passed away the service went down from excellent to zero. I didn't even…read moreget a call or note reminding me to renew. I have no input on which company or which endorsements I want to add or delete. This applies to both homeowner and flood insurance.

Don't believe the 5 Star Reviews, I fell for it…read more They're rude and harrassing which they call "personal service." I had an issue with Grange Insurance (one of the insurers they partner with), which they cover our vehicles, home, and umbrella. When the issue arose, I called the Leland Insurance Agency. I explained the situation to the person who answered the phone and their response was "and?." Filed a complaint with the California Insurance Commission against both Leland Insurance Agency and Grange Insurance. Today, we received documents from Grange Insurance indicating our renewal - We Will Not Be Renewing with Either (Grange Insurance nor Leland Insurance Agency). Good Luck!

I was finally able to get in touch with an actual live person at Gains ins. I was able to ask my…read morequestions and received courteous response although I could not get a new quote as I was told my renewal date was too far out for an accurate quote. I'm not giving a 4 or 5 stars yet since I will need to wait and see if they do reach out to me closer to my renewal date as they said they would. Haley was very nice and for this call, good customer service. The biggest problem at this business appears being able to get to talk to a live agent. I would hope this isn't also indicative of service in time of emergency. Keeping my fingers crossed.

I recently moved to the region and needed to get some car and home insurance. I found Gaines…read moreInsurance on Yelp and have extremely pleased with the results. One morning I woke up and my car was stolen from our driveway. I immediately called Haley and she guided me on the proper process. Since my insurance card was in the car, I didn't know where else to turn. She got us all the info we needed and it was a huge relief. And fortunately we got the car back! Call team Gaines for your insurance needs, you will not be disappointed.

Just want to give an updated, they still rock. There is nothing insurance related they cant do…read more(auto, home, life, investments, business, flood, earthquake), but they are sooooo friendly and not pushy. Another huge plus is for changes and general information, they will glady communicated via email so you do not have to play phone tag. Very easy, very friendly. Two thumbs up!

We've been with Uppal Insurance for over 10 years. Bobby Uppal is respectful, kind, and carries a…read morewealth of knowledge in the industry. We've recommended his office to several friends because we trust them.

one of the worst insurance agent ever , she will turn her back on you once you have a claim ,and…read moreshe will find excuses from the sky never again

If you want an agent that will go above and beyond what is asked of her Natalie is the one for you…read more My company was referred Natalie by a fellow contractor that has used her for years. Our previous agent would take days sometimes an entire week to respond to an email. We were in the market for a new company and we are so happy we were referred Natalie. Initial Contact: When we first reached out to Natalie about getting insurance using her services she was very nice and helpful. She asked that we give her about two days to gather all the pricing that fit what we needed. She got us a great rate and suggested commercial insurance which was a lot cheaper than what we were currently paying for auto insurance. This was the first experience we had with her going above and beyond what was asked of her Communication: When we have a question or need anything she responds extremely fast. Most of the time it's with in an hour or two. Even if we email her in the night assuming she will respond in the morning, she responds that night. Our best form of communication with our company is email and Natalie is the best with email communication. Customer Service: Natalie is always very warm in her responses. Doesn't matter what time of day or what the question is about she responds with sincerity. Major Scare: We had a major scare when we were notified that our commercial insurance policy as canceled. There was a mix up with in our company with our previous accountant with setting up automatic payments. Fast forward to us being notified there was never a payment made and we were cut off. Natalie was super woman for us. She literally stayed up all night and all day helping us fight to get it reinstated. She gave very detailed instructions on what needed to be filled out, faxed, signed, emailed, etc. She was not giving up till she helped us. She saved us a tone of money and headache trying to get another commercial insurance. Words can't even describe how thankful we are for all her efforts. I highly recommend using this company for your insurance needs!!!!! Thank you again for everything Natalie!

I have been a customer this family owned agency for 20+ years and just wanted to praise them for…read morethe wonderful work they've been doing and keep doing throughout the decades! From the original Eugene, then his son Gary, and now ran by his grandson Mike, I have never been dissatisfied and always enjoyed their personal attention.....hopefully I will be around to spend another 20+ years as a very satisfied customer !!

Omg. Horrible. So incredibly patronizing. From literal insurance salespeople (woman in front area…read moresitting at desk). They need an attitude adjustment, stat. Take your business elsewhere. Can't stress this enough.