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    Savers Community Donation Center Community Donation Center

    5.0 (1 review)
    Open • 8:00 am - 9:00 pm

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    The Salvation Army Family Store & Donation Center

    The Salvation Army Family Store & Donation Center

    (8 reviews)

    $

    We had our first visit at the SA thrift store today located on N Illinois in Belleville. To say we…read morewere sticker shocked is disturbing. We understand prices at all retailers, thrifts, etc have increased. But when the majority of almost all the clothing is priced higher than purchasing brand new at a retailer, there's something majorly wrong. We commenting to employees, the majority stated "oh, we all know". The only thing they are able to do is give you the phone number to talk with corporate and leave bad reviews. So we're starting here. If you're looking for lower cost clothing for anyone, please steer clear of these stores. They are priced at corporate, then sent to the stores where they have no power over pricing. Stick to smaller thrifts who are non-profit. You will even find high prices at Goodwill & Savers, but the SA thrift is even higher than those mentioned.

    I went out of my way to come here instead of Goodwill, since Salvation Army's financial practices…read moreare better than those of Goodwill. Unfortunately, I encountered a horrible employee at drop off who spoke to me in annoyed one-word sentences. I arrived with a reusable bin full of clothes, and he says, "In the truck." "Do you have a box?" "Nope." "So can I put the clothes straight in the truck?" "Nope." "Do you have a bag?" "Nope." Finally I pressed him, and he said, "You need a box or bag, but I ain't got one." So I returned to my car, with the clothes, and drove off. Went to Goodwill, where I was greeted immediately and cordially. My dropoff took one minute. Didn't need a box; just dropped the clothes straight into one of their carts. That's how it should be done.

    The Salvation Army Family Store & Donation Center

    The Salvation Army Family Store & Donation Center

    (32 reviews)

    $

    Central West End

    Moving into a new, three story home, we have had to make many purchases just to fill up the space!…read moreThe decorating budget has been stretched thin since we have been trying to make the house feel like it's truly our space. Going and supporting the Salvation Army really feels good. You're able to find awesome pieces that may not have worked for someone else, but are exactly what you're looking for! I think that this particular thrift store has a very nice selection. I was trying to find books that were yellow to decorate a built in bookcase. Going to Barnes and Noble or another bookseller to purchase brand new books would have really broke the bank! We were able to find four yellow books and paid a fraction of what new books would have cost us!

    The pudgy red head manager approached me last week while I was in the store and told me to hand my…read morebag over to the cashier. Why I would trust a cashier with my phone, car keys, wallet, meds, makeup bag, brush, and the medical tank I carry when he can't trust me with my bag? So when I told him no, that I wouldn't be handing over my bag, he became angry and said the cashier would be looking inside as I checked out. Fine. Whatever. He then loudly told me that the last time I was in the store he had observed me stuffing my bag and escorted me out to my car and told me never to return. That never happened. When I told him 'that never happened' I could see he realized his mistake but he didn't apologize. No, he was too angry, belligerent, and self-righteous. Which made him more angry. He shouted at me he was calling the police. Fine, call them. I think the look of complete bafflement on my face and my lack of being intimidated by him truly unsettled him. He was to the point of sputtering. Men don't like it when women don't heel. I left. I thought about waiting for the cops to arrive but suspected his call was fake. I also thought about suing S.A. Had he detained me I would have sued. And, he's REALLY fortunate that there wasn't anyone in the store that I knew. Embarrassment is liable. Had he really 'escorted me to my car' I would have sued. He's a nut that doesn't belong in management. He followed me out to the parking lot and shouted at me he had taken photos of me and my car plate. The entire time I was telling him he was wrong but he wouldn't listen. He only wanted to dominate. S.A. has made the historic mistake of promoting men from their rehab program into store management positions. I come from a professional corporate management background. All of our training was at the results of lawsuits: How to be public facing, how to manage without causing emotional distress (like shouting at me in the store and on the parking lot) how to equitably manage staff and treat all visitors. A manager's conduct must never go beyond all possible bounds of decency. A manager knows how to lead and by example of their behavior. Good riddance S.A. and best wishes for a management overhaul. Try promoting some WOMEN and cease your sexist organizational approach. I do acknowledge your work within the community: I used to work with women/children in crisis in the 80s and S.A. always offered shelter even at capacity. I have always work/volunteered with those in need. I was shopping in this store heavily in 2026 buying items and clothing for the tornado victims, taking it all home and washing it before driving it to north city. Not only clothing but candles for those who had lost power. It was a great resource for me and continued to be until recently. The store was convenient since it as close to my weekly doc appts at BJC but I will SHOP elsewhere.

    Savers Community Donation Center Community Donation Center - donationcenter - Updated September 2026

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