Good place to shop for items. Was impressed that they actually labeled their shelves which made it easier to know what was there. 1?star though for cleanliness of bathroom. Make one was dirty floors. Women's bathroom has nobTO, 2 stalls were not flushed and the last one had something on the toilet seat. They should check the bathrooms regularly. But in the store was pleasant. read more

Savers - Thrift Stores Near Me - West Springfield, Massachusetts

See all

Usually, I'm very lucky. I always have good luck finding what I'm looking for for my patient in particular at this particular savers I find it very clean and the people knowledgeable and helpful. I only went one time that they had a problem with the pricing because he had one price on the item, but they were trying to charge me more in their pricing, but we got that straightened. Everything went well. Look forward to going again. read more

It's a blessing to most of us. I love the huge amount of great donations from clothing to housewares, toys and furniture.

They have many self checks that are all closed! It is so ridiculous. The gentleman that is the store manager just walks back and forth not opening any of the self checks. Why have them if you cannot open them. Long lines. read more

The prices tend to be ridiculous for used items they get for free, even the prices for books, which they have an abundance of of has been going up in price!! This location also tends to get busy, so trying to get through the isles can be stressful, parking can also be a challenge.if the spots fill up in front of the store( you cannot bring the shopping carts out of the store) read more

price gouging $$$$$ not clean , lack of staff . not convenient location blah, blah, blah, blah is that enough characters ?? read more

What a lovely establishment, the store was well organized and it has a very nice and friendly staff. If you are supporting by buying or donating its a great place to find some gems. They have special discounts for seniors and a special promotion if you sign up. I found a book that I have been looking for quite some time and some cute accessories. Also my friend was able to gear up for winter. read more

Savers - Thrift Stores Near Me - West Springfield, Massachusetts

8:54 PM. "Sorry sir, we are closed". I mean, if you don't want my business when I was looking for one item and would have been out of there in two minutes well before officially closing, then so be it. I get nobody wants to stay past their assigned shift but that was pretty ridiculous. Lock your doors next time. Later, see you never again read more

I bought some shoes here with no tag on them, and the cashier said they were $25, after getting home I found a tag inside the shoe that said $13.49 read more

Savers - Thrift Stores Near Me - West Springfield, Massachusetts

See all

This chain has deteriorated so drastically. The return policy is that you have to swap out merchandise - bring a pair of pants back for $4, buy an item for $4. As opposed to the manager saying all items can be brought back within 14 days. No dressing rooms, corporate bullshit going on. This used to be my favorite store, now they are dirty. I'm done with savers. read more

Heads up--they don't have fitting rooms here. I went my first time and picked out a ton of great clothes to try on, only to find out that I couldn't try them on before buying them. The cashier told me about their free exchanges after 7 days of purchase, but to commit to buying anything at all without knowing if it's even gonna fit on me is a huge negative for this store. read more

Quite the thrift stop for me. The store is huge and well managed. The thrift items In generally good condition ,well organized and displayed.. There are no dressing rooms available and you can not return items for cash refund, only store credit. Staff very pleasant. Optional self checkout or register checkout. Senior day on Tuesday with 30%discount. Off-street parking. read more

They have raised the prices for clothing and not by a little, they raised $4 on pants and $3 on tops on top of the original price! Not worth it anymore read more

Prices have increased dramatically no longer a deal I did not buy a thing give me a break it's second-hand merchandise I'm not paying full price no longer a customer read more

Typical Savers. What you find depends on when you go. Store is near and spacious. Service is good.

This savers was the best one for a while but recently removed the dressing rooms. Another perfectly good thrift store made useless. Bring it back! read more

This is a great fill-in for goodwill. Interesting stuff. Something for everyone. Prices aren't bad either. Remember to bring you own bags.

This is a very expensive store. They have used T-shirts for $13.00 and so forth. I think that these second hand stores should realize that this merchandise is given to them as hand me downs. Why charge what the mall is charging. Shoes for $80.00 , I can get them new and the matching outfit for less. Fix your prices. Stop looking up item on eBay to price yours. Ebay is an auction site. Look at what it sold for not what it states. Please help the poor people, don't rob them. Were all struggling and you guys are robbing them blind. Shame on you. We will not donate there ever again. read more

Savers - This is ridiculous - Thrift Stores Near Me - West Springfield, Massachusetts

I went in recently and stood in line for over 20 minutes while the clerk ran a lady's credit card that wouldn't read at least 15 times, and when they gave up on that the lady sat at the counter to call her credit card company while continuing to hold up the line in a busy store. Any even remotely trained employee would have called over a manager to deal with the customers problem vs run a card endless times then have a lady sitting at the register making phone calls. I used to go to savers all the time.....but since closing the other location store quality has dropped horribly and I won't go back, there's plenty of other thrift stores out there with better customer service and cleaner stores read more

Just another spot to bargain hunt. Similar to the 1277 Liberty location, this Savers has a large assortment of clothes, knick knacks, jewelry, books etc. Check it out. read more

I'm always down for a fun thrifting trip to Savers because they're very organized, have a big selection, and usually have multiple checkouts open. The dressing rooms are cleaner than most other second hand stores around. They give back to the community, have a rewards club, and ofter many discounts/percentages off. They have a huge shoe and clothing selection. There are a lot of games and puzzles too if you are a teacher, like me, and look for these types of things! It can get very busy here, I wouldn't bring in too much stuff like your coat because some aisles are tight. read more

Of the 2 Savers locations in this area this is the better one. Better selection, better organized. I'm not a big fan of thrift shops in general but this one is pretty decent. I've even found some top of the line brands from time to time. read more

Once a place to find bargains but not much anymore ( in terms of clothes) you used to be able to find anything for cheap but now that the business has caught on to what people think is "hip" or "desired" they jack up the price. I have found so many cool looking things only to put them back because I could literally go and buy a new item at the mall for less or a few bucks more. Staff is hit or miss, i have dealt with some of the coolest people and I have dealt with some of the rudest, laziest people. Savers managers should take note that customers do not OWE anything to the staff and it isn't welcoming to be glared at by cashiers who would rather talk to their friends then do their jobs. Another thing that needs to happen at this store is the enforcement of RULES and COMMON DECENCY. parents are known to let their children run wild in this store and destroy merchandise and make a horrible experience for other shoppers. Literally children throwing merchandise on the floor or tearing up boxes. This is disgusting and while it is the fault of the horrible parents who shop here, Savers management needs to step up and tell these bozos to watch their children or leave the store. If you have ever taken a walk down the "Toy Aisle" and almost broke your neck by toys strewn about the floor or ten kids sitting on the ground ripping open a box of "Mall Madness" you know what I am talking about. All in all this store is what it is. You will find decent priced Home goods like cups, plates etc. ( unless they decide it's "Vintage" then they overprice it). and you can find some cool records/books for cheap. Other than that clothes are over priced now, most staff is rude, more than a few customers are annoying and the store is usually in disarray. I would actually say the Springfield store is better. It has sale days, more options and better prices. Staff is a little bit better too. read more

Very dirty place that smells like mothballs, damp basements and expired food. I would gladly "suck it up" and deal with this if they're were bargins there to be had. Thing is, there just aren't. Most worn out and well used men's shirts are priced at $9.99 and beat up old jackets are around $24.99. They also have a selection of men's shoes that homeless folks would turn down. These START at $9.99 per pair! You will do MUCH better buying brand new at discount stores like Marshalls and TJ Maxx. Save yourself the trip and avoid the odors.... read more

Can't believe it's taken me this long to discover Savers! What a great thrift shop. This store is well organized and the selection of books is incredible! They have a deal on the already super-low price; buy 4 get one free. Stocked up on this visit and plan to return. Very good, clean selection of young kid's clothing. They also offer a punch card, for every 4% spent, you get a punch and when the card is full, you receive 30% off your next visit! read more

Not the cleanest or best smelling store in the area. The clientele is a lot to be desired. I try to go with not too many people there. I shop at all the thrift stores in the area. It can be a jungle in there, but i try to go in with what I am exactly looking for and get out. I've had some sales people help me on the floor. there are some good workers there. But I see the glass as half full. It's hard to keep a store clean when it's crowded all the time. Still a good place to shop. Although I give the Newington, NH store a higher rating for most everything. read more

I like this place a lot. I've scored with quite a few pieces of clothing, even staple items, at this place. If you ever need a bunch of men's t-shirts with random slogans on them, look here! They used to have a pretty decent book selection too -- it's been downsized though. read more

I love the store. The staff is always nice. I once had a problem and they fixed it. I'm a doll collector so this is my place to shop.

On my second visit to this savers I got 5 of the chronicles of Narnia books, fourth printing from 1962 for 2.99 a piece. They ended up being worth way, way, way, way more when i looked them up on the internet. This savers has AMAZING books. If that is what you are looking for, go here. read more

Kinda expensive for used clothing...Jeans are $10+....tops are usually around $6 for good brands...I mean, it's used clothing that people donate. In my opinion, it shouldn't be as much as a clearance sale at a store where you can get new with tags stuff. read more

The staff is NOT FRIENDLY OR HELPFUL. It Is amazing if they even acknowledge you. Very rude. The cashiers do not know how to do customer service I refuse to go there ever again. I will go to the one at the Springfield Plaza, they are really nice there. read more