Oftentimes, despite the most proactive plans, things go awry. Being in the low country, it can get…read moreuncomfortably humid and hot. Yesterday morning, I woke to an very heated home on a 90+ degree day. I called around, read reviews, and came across Preferred. From customer service to dispatch to service technician....EVERYONE was above exemplary in their approach to my concerns. Josh, was the service technician that served the moment. He took care to inform of foreseeable concerns, but admitted that even through his diagnostics couldn't narrow what triggered my issue. What could've been a very expensive call was minimally fiscally conservative in its service charge. The system was running again very shortly. And this morning, I rose to the comfort I have grown accustomed. PREFERRED is now my preferred HVAC/plumbing go to and I elected their PPP maintenance option. I'm looking onward to our working together,as I feel that they will remain honest, caring, and proactive in their service and commitment. Thank you

Charged me $400 to replace a simple, electrical ceiling box (a $3 part at Lowes) and reattach a…read moresmall light. Every week, I get 2 or 3 emails from them. BUT - based on that one service - I would NEVER NEVER NEVER use them again. Look elsewhere. You might save some money.

We hired Sam to pressure wash our house (incl garages) and driveway, concrete sidewalk in front of…read moreour house. Sam was SO communicative - prior to the job + day of. He was very quick with a quote, followed up prior to the job to ensure day still worked + communicated where he'd need access, etc and day of was very thorough walking us through what he did, and asking if we wanted anything touched up / had any questions, etc. He did a fantastic job and we will definitely be calling him for our future needs. Price was fair, especially for the quality of the job!

I highly recommend this business for all your pressure washing jobs/needs. Sam was punctual,…read morecourteous, and efficient throughout the entire process. He went above and beyond my expectations and had the exterior of my house looking brand new after he was finished. When I need the exterior of my house cleaned again, I won't hesitate to contact Sam. Thanks again!

Kept me posted with driver pic and arrival time. Got the job done at a price that was better than…read moreexpected and over $100 less than a competitor's quote. Couldn't be happier with their service and will definitely keep them on file for any future needs!

Sorry to say that this company sent us an arrogant representative to discuss a Generac…read moreinstallation. He was dismissive of our concerns and made it sound like they were doing us a huge favor by agreeing to install a generator as long as we did all the work for approval. We found another company that provided superior customer service. I don't know if it was just Paul (who came to our house) or the whole company but we were a million times happier with another Charleston based company

Will and Jake did an outstanding job on our home. We had the house soft washed, gutters, window…read morewashing, and pressure washing on the fence. Everything looks so clean now! They got so much staining off our fence. They were so easy to work with and nice. Very fair pricing for all the services and they have all the equipment and resources. We'll definitely be using them again and highly recommend them!

Jake and crew power washed out 1500 sq ft ranch, cleaned out rain gutters and washed our 18 windows…read moreinside and out. We couldn't be happier with the results.

I highly recommend Charleston Roofs & Windows!  Very professional and great service…read more They just completed placing a new roof for me and I am very impressed with how smoothly the whole process was.  Starting with prompt return of my initial call, Michael Kelley worked with me helping me to understand what was needed, patiently answering questions and helping me choose the right type of roofing for my house.  He always answered  my phone calls, which I appreciated and valued such good customer service. The install was scheduled, and the crew showed up at 6:30am that day. They draped and covered vulnerable areas and worked all day removing the old shingles and placing the new roof.  Overseeing the progress at the jobsite was Adam Cobb.  He came to me a couple of times to update me on how things were going and see if I  had any questions. When the job was completed the next day, he let me know they were done.  That is when I saw that my yard, porch, decks, flower beds and driveway were left in even better shape than they started with. So, there you have it.  If you want to wonder about the quality and service you will get-keep looking.  But if you want to get the best up front, go with CR&W.

The company caused $2133 in HVAC damages that three representatives refused to cover…read more Representatives claimed the damages were not their responsibility because of their contract. The exact verbiage from the contract is, "The Contractor is not liable for damage to hidden water, electrical, gas, and/or HVAC lines." However, in the photo sent of the damage, the HVAC line is clearly visible. When we pointed out that the line was clearly visible, they claimed they were still not responsible and would cover just $250 of the $2133, but only if we removed the 1-star Google review we had just left. After several attempts to get in touch with the contact on the contract and the business owner, we got no response.

I'm a local realtor and have worked with dozens of different electrical contractors. I met Jordan,…read morethe owner of Wrenn, on my personal house renovation. Jordan and his team not only did an outstanding job on the work they performed on a very large and difficult renovation, but they showed up when they said they would, they let us know of issues that the builder failed to mention, and they had consistent communication throughout the project. I have not worked with a better electrician company! They are the best in Charleston, hands down. I will only use and recommend them to my clients.

If you are looking for an honest, professional, hard-worker, call Jordan Wrenn at Wrenn Electric! I…read morehave had several repairs done at my house and each visit has been easy to set up and extremely affordable. I look forward to continue using Wrenn Electric for all of my electrical and generator needs, as I work on remodeling my house- it is nice to have found such a reliable, go-to company! As always, great work Jordan!

Required what was needed. Very professional, knowledgeable and respectful. I have kept their number…read morefor future projects. I recommend.

We recently had Joseph from Jacobsen Electric install several new outlets in spots on the outside…read moreof our home. I engaged with several electricians & many were exorbitantly overpriced. Joseph's quote was very fair & he did a great job with the installation. I believe he warranties his work for a year. I'd confidently hire him again for electrical work.

GMJ recently completed at full bathroom renovation for us. They were very professional and…read morerespectful of our property. The quality of their work is second to none!!!

From the owner: GMJ Painting LLC has proudly offered home services for residential and commercial properties since…read more2021. We work with you to plan every step of the process and ensure that your satisfaction is met. With our team of experts and a variety of professional services available, you can be sure your house will be taken care of. From the smallest to the largest project, we believe your home deserves top-priority service that is efficient and reliable. This is why we started GMJ Painting LLC, to deliver quality professional services that you can trust. We specialize in all aspects of home including renovations, remodeling and repairs.