First time i had surgery in Rancho Bernardo surgery center . All the stuff was very Helpful and friendly. The surgery stuff was very fast and caring individual. Surgeon and nurses are very nice snd really take good care of the patient . The only one thing because of the COVID-19. Your love one can even stay and comfort you till the hour of your surgery. Hoping soon this will change once this Virus is gone . Other than that the service was owesome! I'll recommend to have your surgery done at RBSC.. Thanks to my Surgeon Dr. Brummell and the Dr. of Anesthesiologist and nurses who made my surgery success. Thank you all Judy Gillen P.S Thanks to all post - up nurses Linda and my nurse who help me to the surgery table and nurses who assist me after my surgery. The place are Immaculate clean ! read more

SCA Rancho Bernardo Surgery Center - The outside view of the surgery center . - Obstetricians & Gynecologists Near Me - San Diego, California

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This out patient surgery center just had a face lift on the exterior and looks brand new. It's very nice looking on the inside and out. They have been at this location for 20 years but I was just informed that they are moving at the end of January 2024 to a new location in Escondido near Palomar Hospital. Their name will change too. The staff are personable, friendly, and really put you at ease. They called me prior to the procedure to let me know insurance/payment details so there were no surprises with payment or what was expected. Hopefully I won't have to visit again but If I do need an out patient surgery center again in the future, this is the surgery center I will choose. read more

SCA Rancho Bernardo Surgery Center - Waiting room - Obstetricians & Gynecologists Near Me - San Diego, California

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I had surgery on my foot here, since my podiatrist doesn't have facilities at his office nearby to do procedures. It wasn't that easy to find, since you have to take a complicated route through a business center, and behind the nearby hotel. Check their website for a map that details the best route. Check-in was easy, and they had plenty of precautions in place for social distancing (temp taken, spaced out seating, masks, etc). I had done a covid test at UCSD a couple days before, and been quarantining at home to maintain my negative result. Everyone was very friendly, and helpful. Sam assisted me during my surgery prep, and she did a great job on her 1st day at the facility! Everything went smoothly, even with a little bit of a delay to start my procedure because the one before mine ran long. I came through the procedure no problem, and they waited with me through recovery and the wait for my ride to pick me up. They had snacks & juice to help with the recovery, since most people have to fast for 12 hours for their surgery! A great place for outpatient procedures in North County! read more

Arch Doctor paperwork and patient portal both said appointment at 1015. My dear hub has been doing his "cleanse" for days. We arrive on time and the clinically sound but unhappy desk person said your appointment is at 1130. Please come back then. "Patient care" protocols would seem to require the smallest of apologies since we had already called earlier to confirm and never received a return call. Since we were told 2 different tim and could not reach the office, we HAD to go at the earlier time. I will update if we ever get the procedure done. read more

Right from the start everything was smooth, clean, on time. Felt welcome and safe. Admin staff and nurses were happy and fun. Heh, it was 7am on a Monday. Ok. I'm also a transgender woman. Everyone was accepting and kind. Understanding. No one mis-gendered me. In my experience and opinion: For sure was an experienced team. My first visit here. I highly recommend this surgery office. I easily pre-registered online. Check in showed my ID's. Signed a few pages. Done. Simple and quick. Discharge was a breeze. They had me up, explained everything to me. As for your driver. They give your escort a paper explaining stuff. Let them leave and call them when about ready. That's awesome. My son didn't have to sit around for hours in a lobby waiting. My pain was taken care of nicely. Felt no pain. read more

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The entire staff is so awesome and kind. Any time you can skip a hospital and go to a surgery center, this is the place. They make clear directions for your aftercare for you and your person caring for you and they are very conscientious of not letting you go until you are 100% ready. read more

SCA Rancho Bernardo Surgery Center - Obstetricians & Gynecologists Near Me - San Diego, California

Clean, Clean, Clean!!! Lady is always cleaning. They all are so nice!! I had to wait for my appointment, & it was chilly. Sweet gal that checks you in outside & is always cleaning offered me a warm blanky. I'm sorry I don't remember names but it was 3/11/2021 at 9:45 AM. Also really like the receptionist from Issaquah Washington. Nurses were great!! I had difficulty with the IV, hard to find my vein. So I felt faint. They gave me oxygen, IV fluids, & reclined me. I was better soon. I was dehydrated from the Prep & not allowed fluids prior. Then I was whisked off to the magic room where the wizardry happens.. Briefly spoke to Dr. Lee who is very kind & then I was out . Woke up to sweet Dexter assisting me. Thank y'all for your kindness!!!! read more

All of the staff was very professional and kind and I really appreciated it! Jane N-Fallbrook read more

I had a surgery here in May. It is my surgeons preference for when he performs surgery. The place is clean out front, and there are always people at the desk. I was supposed to be contacted the week of surgery to be give the time I was to show up and go over payment details answer any questions etc. I ended up contacting them the day before my surgery and got my info but they said the payment department would contact me but they never did. When they take you back it is a busy hallway. Loads of employees milling about which makes it really cramped just walking. They should have an office area where the employees can prep. Once I was taken back to a room to be prepped they left the door open but closed the curtain. That's fine except the employees are no longer sensitive to their talk and you hear things you never want to hear right before surgery. I realize in every industry you talk to coworkers in ways you would NEVER talk to patients or clients but you do that in areas away from clients and patients. A curtain doesn't do much for sound... Employees are all really nice, my surgical team were great and one nurse went out of her way to make me feel comfortable and distract me while the anesthesiologist started working on me. Recovery room people were excellent. Would be nice if it was a bit more private like closing the curtain at the foot of my space but that's not a big complaint. All in all I would elect to have procedures done here in the future if I were need them. read more

SCA Rancho Bernardo Surgery Center - Half of the waiting room - Obstetricians & Gynecologists Near Me - San Diego, California

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Excellent patient care. Very nice facility. Every nurse I came in contact with was very friendly and competent. I felt like I was in good hands the entire time. Dr. Brummel is the best orthopedic doctor I've ever met. I'm from California but moved to Idaho and came back just to have my surgery performed by him. Now that's saying something. I wouldn't trust anyone else with these old bones! read more

I've gotten a lot of colonoscopies here due to preventative cancer screening. They are always so lovely and caring here. Despite usually coming in dehydrated (because you're not supposed to drink anything for 2+ hours before procedure) they try their best to do the IV quickly and painlessly, and will grab nurses who are better at it to do so, which I really appreciate. While the procedure itself isn't my favorite, the folks here really do make it a positive experience. read more

I had cataract surgery on my other eye yesterday. Although I had to wait an hour before being admitted, the rest of the experience was excellent. San took care of me in pre-op and explained each step, taking care of my comfort, instilling confidence in the surgical team, which was led by Dr. Saini, my renowned eye surgeon. Brittney and Nuvia provided the surgical support and assistance while Dr. Levine provided his expertise as the anesthesiologist; this team ensured my comfort and a successful outcome. JC was responsible for my care in the recovery room, treating me to an apple juice and a cookie, which was like a gourmet meal after fasting all day. I highly recommend this facility and staff for your healthcare. read more

Having my gallbladder removed was not in the plans, and was really stressing me out. Everyone here was super friendly, the pre-op nurses were helpful and really polite, the anesthesiologist and OR nurse kept me laughing until I was out. The 4 hour observation afterwards seamed like a long time, but the nurses there worked really hard to make sure I was comfortable the whole time without any pain meds. I did take some once I got home because the movement made me sore. THANK YOU!!! read more

I went in for eye surgery. For reasons I don't understand the air conditioning is turned down low even in December so bundle up if you go. The staff was kings enough to bring pre-warmed blankets to me in the lobby on request. The entire procedure was spelled out for me in advance plus I also received a phone call and got my questions answered. And, once inside, everything happened just as they said it would. No surprises. And more warm blankets. The doctor explained the whole procedure and told me he expected me to stay awake but I don't think I did. At least not consciously. Everything went according to plan. My only complaint is I wasn't given a numbing agent where I got pokes for the IV. Ouch! When they send you the medical passport to fill out in advance don't procrastinate. It took me 2 hours to fill out. read more

This surgery center was amazing! My preop nurse, Theresa and my recovery nurse Bridget were thoughtful and attentive. I had a knee surgery and my Doctor, Dr. Brummel was so great! He is gifted with his care and hands. I have had many surgeries so I know a great surgeon. He is the best! Dr. Robins, my anesthesiologist, was nice and careful. He is also good at his craft and you can tell that he enjoys his work. He also had a good humor about him which alleviated some of my nervousness going into surgery. Thank you to the entire team! I am truly grateful for the care! read more

The staff was amazing. With COVID restrictions in place your love ones could not come into the waiting room. I was having anxiety because I felt alone. The staff soon took care of that, they put me at ease and made sure I was taken care of. From taking me to the bathroom to making sure I had warm blankets. They asked how I was and small talk about family and stuff. It was like talking to friends. Great bedside manners and clean facility. read more

Had bunion surgery at this center. I have a history of anxiety when it comes to surgery and they made me as comfortable as can be. Everything went very smoothly from check in to the op table. I couldn't have asked for a better operation day. If anyone is looking for a surgery center I cannot recommend this one more. read more

I cannot speak highly enough about this surgery center. I had my first colonoscopy there, and was very nervous. Everyone there, from the people that checked me in until the nurse that checked me out, was extremely helpful, kind and reassuring. They all made me feel so comfortable and cared for. read more

This is a first rate operation . They operate efficiently and on time . The facility is super clean and the staff are warm , caring and supportive . I had a colonoscopy done and I felt so well taken care of with minimal discomfort . I love this facility ! read more

Excellent care from check in to post op. The crew was very attentive. Thanks to Jessica in admitting, Marianne in pre-op who was super in setting up my intravenous, and Carrie, Jena and John who assisted my doctor in the procedure. Thank you all for the excellent care. read more

Everyone there is very kind and professional. From checking in, through pre-op, surgery and after care, the staff is thorough and thoughtful in their approach. You can rest assured you will be well taken care of and family/care giver will be kept informed throughout the experience. Highly recommend this facility and grateful to the team that took wonderful care of me. Many thanks! read more

I can not say in words how amazing everyone was. From the admitting nurse Jessica, to the OR nurse Renee, and especially my recovery nurse Bridgette! She was so so attentive, caring, and really made me feel comfortable. I watched her not only take care of me but also offer to help her team with patients she wasn't assigned to. That tells me she's an absolutely amazing caring nurse! I was very lucky to have her as my recovery nurse. Dr. Sorkhi was a great surgeon, very clear, and to the point! Thank you everyone!!! read more

Wow! What a terrific team at this center. These folks really put the service in customer service. From start to finish a "strictly first-class" establishment. read more

I highly recommend this place. I have had two surgeries there and both times the care was outstanding. All the nurses are caring and competent and I felt very at ease. The place is extremely clean and comfortable. The anesthesiologist took the time to explain to me what was going to happen and the surgeon sat with me to make sure that I was comfortable and had all of my questions answered. The whole experience was very positive. Clean, professional, and a very good team of medical staff. Thank you Rancho Bernardo Surgery for taking such good care of me! read more

Thank you so much for taking care of me. The staff was amazing, from the receptionist outside to the receptionist inside to the nursing staff to the anesthesiologist and I can't say enough about my wonderful Dr., Jared Brummel DO. I would definitely recommend them and hopefully I don't have to see them again. Let me clarify, in the capacity of having to have another surgery. Other than that I would love to see them. Good people, caring people, made my experience positive. read more

Yes I was impressed with the nurses and doctors and the level of care provided! Thank you for the wonderful care I received!

The good news: my wife's procedure went well. The doctor and nurses are top rate and as usual, the procedure was successful. Now the changes at the Surgery Center: Due to COVID, they do not allow visitors to stay in the waiting room and instead they call people when it's time to pick up recovered patients. They also direct people providing rides to call the receptionist when they arrive at the parking lot. It took me about 10 minutes to drive back to the surgery center after I was notified my wife was ready to be picked up. As instructed, I called the receptionist when I arrived. From that time, it took another 20 minutes for a nurse to bring my wife out to the car. Obviously, my wife was not ready to be picked up when they initially called me. Ordinarily this would not have been a problem, but the temperature outside was 96 degrees and there was absolutely no shady place to wait in the middle of the day. I noticed other older adults waiting in sweltering cars, some there before I arrived and still there when we left. My wife told me that she felt the care she received was excellent but the place was packed with patients and staff, more than she remembered in the past, so much so that people had difficulty navigating past one another. My sense is that the Surgery Center has ramped up the number of procedures it performs in order to bulk up their bottom line and the fact that family/friends, not to mention patients, might be subject to discomfort doesn't matter to them. The doctor performs this procedure at other facilities and in the future we will opt to have it done elsewhere. read more

Dr. Zakko and the staff made a usually uncomfortable and dreaded colonoscopy a easy and painless experience. Everyone I came in contact with was increasingly and genuinely kind and caring. Everyone was clearly focused upon my comfort and care. The process from arrival to departure was incredibly efficient and professional. Rhea had my IV started in less than 15 seconds and I didn't even feel it (she said it was the first time she did an IV - I seriously doubt that). Everyone had a great sense of humor that put the patient at ease. Dr. Zakko was warm and professional. I wouldn't hesitate to use the RB surgery center again should I need outpatient surgery in the future. read more

Yesterday had my right eye cataract surgery. I've got to say that Dr. Matthew Kirk is hands down the BEST eye surgeon & everyone on the team is OUTSTANDING . I love you all read more

My nurse was amazing!! She was so caring and professional. I felt very comfortable

Staff were prompt and attentive and went the extra mile...great customer service, very organized and friendly

I was very nervous for my shoulder manipulation, but the staff made me comfortable and at ease. Dr. Balikian and the anesthesiologist (I wish I remembered his name because he was wonderful) were so kind and accommodating about a last minute change I wanted for the anesthesia and pain management. The nurses provided a lot of attention afterward to make me comfortable. Overall it was a great experience. read more

I was treated like a VIP. All my concerns addressed; their top priority was to make me feel comfortable and at ease.

Had a great experience as an out patient! Everyone did great to make sure I was comfortable and I highly recommend this facility!

From the time I stepped up to Rancho Bernardo Surgery Center and was Covid screened outside, to check-in, and throughout my process and procedure, I was treated with such kindness. Even before my treatment when I was contacted by the staff, the customer service was a 10. I was quickly scheduled, checked-in, operated on, and sent home. I'm so amazed at how genuinely nice and kind everyone was. My doctor, nurses, anesthesiologist, and check-in staff were all a 10. Surgery can be scary but everyone at Rancho made sure that my experience was perfect. As a patient and a nurse (I did not reveal the nurse part ) my experience was the best I could hope for! Thank you all so much and thank you Dr. Pansara for taking care of me before, during, and after surgery. You are amazing!! read more

They were all amazing, considerate and highly competent in everything they did. They were upbeat, positive and overall efficient throughout the entire process. I would recommend them to all family and friends. read more

The staff at Rancho Bernardo surgery center were absolutely wonderful. I showed up 15 minutes before my appointment and they got me all checked in and ready to go right away. I don't remember much from my surgery, however postop was wonderful. All the nurses were very sweet and accommodating to my needs. read more

Excellent from check in to check out ! Everyone was very attentive and professional. This surgical center is much more efficient than my former insurance. read more

The staff is friendly and professional. They talk to you about what is going on in each aspect of your visit. They work together and answer any questions you have. The doctors put you at ease and comfort with the explanation of what you will experience. They have a media board in the waiting room that allows your family to follow your time in the center and is also available on your phone, which keeps you in touch with each movement, up to the final patient release. Great Service. read more

Marianne my pre-op nurse was awesome. I'm a giant baby when it comes to IV's and she catered to my issues and got It on the first time with absolutely zero pain or issues which I really appreciated. Everyone else was very friendly and was constantly asking if they could get me anything read more