I have been to this car wash multiple times and had a decent experience, until today. About halfway…read morethrough my wash, I was using the car brush and it just stopped sending soap through it, before I knew it there was black tar all over my car. I tried to rinse it off, but the water was not getting it off. I had to quickly rinse the soap and get it home and hand wash and wipe it down. I like that this car wash has the credit card reader so you don't have to have dollars or quarters, but I doubt I will visit this car wash again.

Didn't wash my car just vacuumed it. There was a dirty needle next to the vacuum and I had my kids…read morewith me.

To say their pressure to sign up for their membership program was offensive, is an understatement!…read moreI began with a "no thank you", then another "no thank you", then a "no", then a "no, stop asking me", then "do you not understand?" I asked for his name. He said he was the General Manager. (Geez! They must have some kind of training). He wasn't listening after we said no over 8 times. My wife let him know they are losing business with his uncaring tactic. He said "sorry you feel that way", very sarcastically. He asked if we wanted a towel. I said yes. He said "finally got a yes". What an extremely rude, painful and obnoxious experience!

I pay $35/ month and wash my car as often as I want. The young people who work there are respectful…read moreand cheerful-every time. I love the service - love being able to keep my car looking new and will continue my membership as long as I can!

My car was in for a wash I had change stolen and they lost my keys…read more No help from management. Waiting on police I will be canceling my subscription

My vehicle wasn't that dirty and they didn't bother cleaning the things I took it in for …read more Seats were not wiped off(leather interior) The drink holders were not wiped out, Back window was not wiped from inside, debris was under and below my windshield wipers. I have been there before in the past with a very dirty vehicle that came out looking new. I will not be going back, waste of time and money.

Have went to the dog was 4 or 5 times and every time take 20 dollars instead of 10 and nobody is…read moreever there

This is by far the best car wash in Columbia. There is usually someone on site and they always come…read moreand ask if you need anything. I have never experienced that kind of service at a car wash before. The equipment is always ready to go and working perfect. I am anxious to try out the dog wash as well. It seems like a pretty good deal too as far as costs go. Keep up the great work!!

I took my dog to the pet wash station for the first time today. The place was filthy. It had a…read moresewer smell in the building. The pet wash station was filthy. I had to clean it out for 5 minutes of my 10 minute time you get for $10 to wash your dog. No tables in there to sit your towels or anything on. You had to use the floor which was very nasty. It could be a really nice place to wash your dog if they would clean it up and get a table or two. No shampoo or anything in the station except water spray and the dryer sort of worked. Very disappointing.

I used the automatic car wash 2-23-24. The next day I noticed two big white spots on the rear end…read moreof my SUV, looks like calcium deposits. I can't get them off, I'm going to have to go to a detailer and hope they can do it. I would have put in a complaint to them before leaving a negative review but there isn't any contact information on the website. I would stay far, far away. This has turned out to be a VERY expensive car wash for me.

I honestly loved it until I looked at my bank account. $20 for only 3 minutes of just plain water I…read moreused to clean my car mats. It told me I only spent $5 on the little card reader. I think that's an absolute scam or hopefully it was a glitch because I did like this place. Won't be back with the price of $20 for the 3 min of water I used

This is one of the few self service cat washes in Columbia. I found it to be clean, easy to access…read moreand had plenty of room to detail my car.

Received $1500 worth of damage to my new car that they are refusing to pay for. I informed staff of…read morethe damage immediately, they filed the report, but no one checked cameras or checked to make sure that the wipers were clean and free of debri.

Took daughters Audi for touchless wash, cleaned car well. Not crowded, vacuums worked well also.read more

DO NOT USE THIS CARWASH!!! Their blow dryer broke our sun roof bracket, they said they weren't…read moreresponsible and that it was already broken. First off, if that was the case my car would have been wet from the water. When I asked for the video footage they refused to provide. Keep in mind I have a Lincoln Navigator, not some piece of crap car. When I asked Amy from the claims department for cooperates number she refused to provide the number. Terrible customer service and terrible machines!!

I am a year into a road trip and have tried a lot of car washes around the country, but this was…read moreperhaps the best one I have been through.

Damaged my car and they won't fix it. Make sure to check closely every time you go. I am a customer…read moreof over two years and because I didn't notice the damage within 24hrs they screwed me over and will you too! Cracked both my headlights on my Expedition and tore loose the rear bumper skin.

Stay away from this place! They ruined my five-year-old Acura RDX A-Spec suv. They power washed my…read morebumper before I entered the wash and peeled the paint off of it. I immediately filed the claim as two employees admitted it was their fault. They denied my claim and will not return my phone calls or emails. I reached out to the chief operations manager Collin Bartels and he won't even respond. This is unacceptable as a company and you should be ashamed.