Can't even begin to describe how disappointed I am with Harris TV and Appliance. Customer service…read moreis cold and non-existent. I have just purchased my last major appliance from them. Beware if you have an older home is all I am going to say. They won't be very helpful.

Have used them to purchase an appliance. They have also done 2 appliance repairs. Issues were…read more resolved in one visit

Over the past three months, I've been trying to buy my mom a new cell phone. She has been using an…read moreoutdated iPhone since the pandemic hit us back in 2020, so she had asked me to upgrade her phone without upgrading her cell phone plan. Sounds easy, right? Anyways, I started this project at the local AT&T branch near my house. Turns out that you cannot buy a phone without a plan, so that was a dead end. So I went to the Apple Store in Park City Center, Lancaster, to talk to someone there who could assist me. The young lady basically told me to go outside of their store for a new phone, so I turned to Best Buy via their app. It was a very simple process to purchase a new phone without paying too much money and not having to go through her cell phone provider directly. I decided to pick up the phone at this location, and that was also a snap. The young lady behind the counter was very helpful and I was able to get her phone in my hands in less than five minutes. This was a perfect and painless way to get what I wanted without too many hassles in between. I look forward to coming back here again soon!

Based on today's visit and our past history, I'll go 4 stars. Five star service today for Apple…read moreiPhone battery replacement for $49 in less than one hour. Great customer service today, so I'm pleased with Best Buy today. Our past is another story. No need to bring up old complaints since many years have passed, but I just don't get paying retail. If there's a deal to be had, I'll find it and have it delivered. Brick and mortar shopping hasn't been my preferred method for shopping for awhile, unless we're talking Apple Store. Haha. Not sure I'll be back for anything any time soon, but it was fun looking at all the new TVs and computers while waiting.

So, in regard to my previous review, I figured I'd share the owner's response to both me and my…read morepartner. To me, this response avoids taking responsibility or showing much professionalism. It also includes claims that simply aren't true--at no point did we tell anyone to go to our uncle's shop or say he'd do a better job. That never happened. We 100% do NOT have an uncle or bloodline family that has a shop. Weird how he chose to go with that fabricated claim. The guy was Carly's coworkers brother.. I did get a laugh out of the part where he says he's reporting my reviews. Personally, I'd rather they stay up. Let people read both sides and decide for themselves what happened. If you're confident in your version of events, there shouldn't be any issue with people seeing both perspectives. Below is the series of events paraphrase.. My girlfriend and I were in the store while another couple was discussing selling a large reggae record collection. The owner was already talking about other stores and possible buyers for a collection of that size. Since the conversation was already centered around outside options, my girlfriend casually mentioned another local shop that might also be interested. The response was immediate and hostile. Instead of simply saying he preferred competitors not be mentioned in his store, he repeatedly raised his voice, saying it was "unethical" and asking, "How dare you come into my store and try to steal people?" His voice got louder each time. The interaction became so uncomfortable that another customer followed us outside afterward to make sure we were okay. Even the couple involved commented on how strange and over-the-top the reaction was. What makes this especially confusing is that the conversation was already about alternative stores and potential buyers. We're customers, not business owners. Most people wouldn't expect that mentioning another local shop in that context would lead to being publicly yelled at. Needless to say, I won't be returning, and I can't recommend a business that treats customers this way. If you take this review with a grain of salt, that's completely fair--but understand that, in our experience, simply mentioning another local business during a conversation that was already about other shops was enough to earn a public scolding. The photo below includes the owner's response. It conveniently leaves out the fact that we had already been talking with the couple and that multiple outside options had already been discussed before Carly made her suggestion. He's entitled to his version of events, but it doesn't reflect what happened that day. Regardless of the disagreement, I don't believe it's appropriate for a business owner to speak to customers--especially by repeatedly yelling at a young woman--in the way he did.

They were great about buying my old 8tracks and player. They do have a wide selection of records…read moreand other formats of music in their collection.

Not sure why it has 2.2 stars! I would rate my experience a 100/10 :)…read more Shoutout to Ronnie for helping me price match and save $$ !!

Went into BB to the Geek Squad for a simple battery replacement on my iPhone. They "finished" the…read morereplacement in about an hour and sent me home. Within minutes, I knew something was wrong with my phone. It was continuously rebooting itself every 3-4 minutes. I took the phone back and spent the next 3 hours pacing around the store. Eventually, it was determined that they had damaged the motherboard of my phone in the repair process. Thankfull, Apple agreed to replace the phone since it was damaged by one of their "certified" technicians. However, I didn't get refunded for the battery cost and it took 4 days to get my phone replaced. I wouldn't recommend Geek Squad after this experience. Definitely take the drive to Park City and the closest actual Apple Store.

Had a good experience here, tinting rear windows on a passenger vehicle. The price was very fair…read morefor the work done. People at the shop including the owner were friendly and professional. They called me the evening before to confirm and then had me in and out in a reasonable time. Thanks, glad I found you guys.

I had an after market dvd system in the vehicle I bought used that was not put in correctly. Not…read moreonly did they make sure I had a system that worked, they went above and beyond to make sure I was 100% happy. I would never go anywhere else. 12 Volt Dave's is the go to place for their expertise and customer service.