They showed me their products, demoed a 'home theater' environment and sold me on the idea that…read morethey were the people I wanted to do business with...and then sold me a terrific system w/106" projection screen. That was back in 2000. Since then, I've gone thru many individual upgrades of av receivers, dvd recorder/players, even projectors, etc and now, in my 80's, its time for them to come back out and make sense of what I did to their beautiful system. Hope they'll agree to do so, what with new technologies like 4K and region 2 dvd capabilities, I need them to make my new components 'talk' to one another. Looking forward to watching a great system become reborn!

While looking for new speakers, I realized I'd never left a review for several prior purchases I'd…read moremade at Stereo Barn. After consulting with my local High-End Audio Store, I wasn't happy with my Customer Experience, and their complete lack of flexibility on $30,000.00 plus components purchase. I discovered Stereo Barn was not only an Authorized Dealer of the top brands, but could also handle repairs to audio gear that usually needs a return trip to the Manufacturer. After an in-depth consultation, I had some components sent for repair, came to an agreement on a trade-in and ordered several new units. My new equipment was delivered, unpacked and set up. The delivery was a 5-Star experience by a super-friendly Gentleman who took his time, answered every question, and even fixed an annoying issue I was living with, that I couldn't figure out on my own. He then took the almost 100 pounds of packing material and pallet with him. My new system is FLAWLESS, my repaired unit works like new, and the value I received left me with a huge smile. I could not be any more satisfied with my experience here. Repairs/ Trade-ins/ New Equipment, and delivery & setup are THE BEST!!

I appreciated that they fixed the problem and did it quickly. They arrived when they said they…read morewould. I was a bit shocked that a 30 minute visit with no parts cost $175. They ran a hair dryer and put a plug back in.

Can't even begin to describe how disappointed I am with Harris TV and Appliance. Customer service…read moreis cold and non-existent. I have just purchased my last major appliance from them. Beware if you have an older home is all I am going to say. They won't be very helpful.

Based on today's visit and our past history, I'll go 4 stars. Five star service today for Apple…read moreiPhone battery replacement for $49 in less than one hour. Great customer service today, so I'm pleased with Best Buy today. Our past is another story. No need to bring up old complaints since many years have passed, but I just don't get paying retail. If there's a deal to be had, I'll find it and have it delivered. Brick and mortar shopping hasn't been my preferred method for shopping for awhile, unless we're talking Apple Store. Haha. Not sure I'll be back for anything any time soon, but it was fun looking at all the new TVs and computers while waiting.

I went to this location looking for a new TV, I stood around the TV section for almost 25 minutes…read more Not one sales associate came within 30 feet of the area (I noticed two other customers also standing around the same area shopping for TVs). I was also there to buy a gift card for Mother's Day. While purcashing the gift card at Customer Service (which was a 10 minute wait in line), I mentioned to the counter person that I was looking to possibly buy a TV but no staff were around. She basically said "Oh! We are short-staffed" with no real sense of urgency to actually find a sales associate. I said that I will gladly spend my $1K+ elsewhere at a store where they value their customers. Amazing that this store must be doing so well that they literally turned away three customers who were potentially spending in upwards of $500.

This is hands down the BEST managed and operated store that sells used vinyl records and vintage…read moreaudio equipment. Most record stores I've been to barely acknowledge your existence when you walk in the door. Not here, the owner Max, ensures he greets everyone who comes inside. If he is busy with a customer when you come in, he'll be sure to greet you at the first opportunity. I first visited here a week ago and bought three records, all of which were fairly priced. The one record I purchased, a Jazz album, Max could not let me take it homewithout cleaning it first. His wife who rang us up was equally as friendly. My mind was made up that I was going to buy a turntable from him as I was in the market for one. Today I stopped by and Max was happy to help me in finding the right turntable for me. Super nice and helpful, he walked me through what he had and I walked out of the store with an amazing Kenwood. His shop is super clean and welcoming. Although the record selection isn't huge, he has plenty to find perhaps that missing one for your collection. So no matter if your are looking to have equipment serviced, purchase vintage equipment, or add some vinyl to your collection, look no further than here!

My girlfriend and I recently visited Turning Point Record Shop in Manheim and had an unexpected…read moreinteraction that left us disappointed, irritated and honestly shocked. I expected better. Another couple was in the store discussing the sale of a large reggae record collection. During the conversation, the owner himself was suggesting other stores and avenues that might be interested in a collection of that size. Because the conversation was already centered around possible buyers and options, my girlfriend mentioned another local shop that may have interest as well. The response was unexpectedly hostile. Rather than simply saying he preferred that competitors not be discussed in the store, the owner became confrontational and made the situation uncomfortable for everyone involved. She was tearing up outside, I was shook.. as lady stepped out with us to make sure we were okay. The reaction felt especially strange given that he had already been discussing alternative places himself. "That's unethical." The thing is, we're not business owners--we're regular customers. When a conversation already includes multiple stores and outside options, most people aren't going to think it's wrong to mention another place that might be worth checking out. A simple "I disagree" would have been enough. Instead, it turned into a hostile interaction that left her upset. Afterward, I spoke with one of the individuals involved, and they expressed how uncomfortable the interaction had even made them. They were even reconsidering whether they wanted to move forward with their pending deal as a result of how the situation was handled. There is nothing wrong with setting boundaries in your business, but professionalism and respect toward customers should come first. A calm conversation would have gone much further than the response we witnessed. Hopefully this was just a bad day, but based on what we experienced, the interaction left a negative impression on us and others who were present.

Way easier to order and pick up than ever expect to get help inside this store. That's what I had…read moreto do since it was too busy for the understaffed store. Went outside to order and went back inside. Got a little attitude from the guy at the door when I explained what I just did. He said it was unreasonable to expect it ready in 5 minutes. I told him they need to expedite my order because I had already been there for 15 minutes previously. 6 minutes total time from ordering to pick up and I didn't need to be a Karen and ask for a manager.

They charged me $190 and 3 hours to say I have the problem I came there for. After not even taking…read morea minute to look at it.

Had a good experience here, tinting rear windows on a passenger vehicle. The price was very fair…read morefor the work done. People at the shop including the owner were friendly and professional. They called me the evening before to confirm and then had me in and out in a reasonable time. Thanks, glad I found you guys.

I had an after market dvd system in the vehicle I bought used that was not put in correctly. Not…read moreonly did they make sure I had a system that worked, they went above and beyond to make sure I was 100% happy. I would never go anywhere else. 12 Volt Dave's is the go to place for their expertise and customer service.

I went to Poptronics on Harford Road and was honestly very impressed. From the moment I walked in,…read morethe professionalism stood out. The customer service was top tier--everything was explained clearly, they gave me multiple options, and made sure I understood exactly how the system worked before moving forward. No pressure, no confusion, just straight transparency. I had an automatic remote starter installed, and it was fully installed and ready to go within an hour. That alone deserves respect. The work was clean, efficient, and done right. The shop itself is clean and well-organized, and you can tell they operate with integrity. They take pride in their work and it shows. If you're looking for quality installation, honest service, and a team that actually knows what they're doing, Poptronics is the place to go. Highly recommend.

This place is nothing short of awesome . The kia boys tried to steal my sons car from in front…read moreof his home thanks goodness for the updates that kia provided which was successful in preventing the theft. Poptronics did an excellent job with the installing of my sons security system. I did notice after dark fell that there was no security indicator light that flashes just for extra security and another layer of theft deterrent. When i called back up to the shop they were more than happy for my son to bring the car back in to have the light placed in the car which again they did a seamless and excellent job.