They are wonderful and helpful and respond to all my needs related to appliances. They tell you…read morewhat to try before you call a repair person!!! .

This past summer our dishwasher died. Rozman Bros was able to deliver and install a replacement in…read morejust a few days. Earlier this week our fridge died, and unfortunately we purchased a model from a big-box retailer. That retailer's installation did not go well, so we returned it and went to Rozman Bros. Not only did they have exactly what we wanted in stock, but they were able to rush a delivery out to us. They even helped us move our "new old" (to be returned) fridge out of the way until it got picked up! I also love that unlike virtually every other store, Rozman Bros does not make you sign a 5-page contract just to purchase something. They don't try to upsell you or demand that you buy their extended warranty. That alone is worth the few extra minutes' drive! I was also happy to see Rozman Bros using their own employees to handle delivery and installation. Most big box retailers outsource that to some random third party company, which adds a lot of finger-pointing if things go wrong. Since Rozman Bros uses their own employees, they're fully accountable from top to bottom.

First of the employees were super polite with greeting us upon arriva. Not only did John & Marcelle…read morego above and beyond, they didn't rush us when we looked at a few other option. We left the store with exactly what we wanted and I definitely recommend shopping at this location..THANKS AGAIN Marcelle, John & American Freight

This is the worst business I have been involved with in a long time , the service from the…read morebeginning should have been a red flag. When "issues"started to arise the staff became unresponsive, I will call you back, NEVER happened. Then we got the manager involved and he started to talk over us, blaming everything on the pandemic. No sir you were an awful businessman before Covid, then he began to yell , are you kidding me you don't treat people like this! Terrible service ,terrible people. Stay away the furniture is junk, run don't wAlk! Addendum- if you call the number it doesn't work !! This place is a joke

I was able to find what I needed, and some of the items were purchased at a discount.read more

Smaller than the west shore store, this place generally has what you need most of the time. Always…read morea good idea to check online if ever concerned about inventory. Complaints are the lack of really knowledgeable staff and a consistent store layout. This one is different than that most and maybe that's due to the age of the store. I like the new self service checkout stations. Plentiful and pretty quick to make the transaction. I also just picked-up at the online order lockers located at the entrance. I walked right by them at first and had to ask the gentleman manning the online order pick up location where they were. These are separate for online ordering of non-store items. pretty neat! Not feeling generous today, so 4 stars for a 4 star store.

A wonderful experience. Family owned business for decades. Old fashioned honesty, reasonable…read morepricing, and a superb installation of a new dishwasher. They delivered when I requested and did a superior install compared to my previous dishwasher's installation. I cannot recommend them highly enough.

We just bought a refrigerator at Lowers. The family has been doing the for a long time and they…read morewere wonderful. The price was great and One of the owners actually delivered the fridge.

I stopped in The Home Depot to purchase a mailing box and tape, but as a garden enthusiast and…read moreplant Mom, I couldn't resist stopping by both departments. Large new selection of houseplants and a nice early selection of annuals, evergreens, and perennials. The staff here is helpful and friendly, even though I didn't need help locating the box and tape. I do appreciate the staff's help and expertise when needed. When you look up Home Depot items online or via their App, product location is always listed. Generally, a good experience when I shop at The Home Depot, even if I'm buying a cardboard box or some tape.

Customer service and same day delivery Very disappointed…read morewith Home Depot's same-day delivery. My order was delivered to the wrong house by their third-party service, DoorDash, and I never received it. The only reason this was resolved at all is because--my items were dropped off at my grandmother's friend's house, and she reached out to let us know. After two days, Home Depot and DoorDash have done nothing to fix the issue. No replacement, no refund, no real help. Just a repeat if we will call you back!! I'm now picking up my order myself since they can't seem to figure it out. I wouldn't recommend using Home Depot's same-day delivery service.

Install and removal only $100! (Lowes charges would have equaled $240 for install by 3rd party,…read moreremoval fee and install kit.) The service was great and sales not pushy. There's a reason they've been here so long. But local and they'll be here even longer!!

He listened to what my needs were, and suggested an appliance that was perfect! The delivery time…read morewas efficient and the installers were professional and skilled

washer was making a horrible grinding noise and squealing noise like a belt or a bearing was going…read morebad called AE pile had an appointment on Monday morning to fix it. The gentleman came turned the washer on said it's not making the noise now my husband said should we put some towels in it and load it he said no that won't make a difference left charged us $116. My husband went down put a load of towels in and it won't I'm $116 my washer still doesn't work he never took the time to really look and figure out what was going on or take it apart. I have a call into another repair company.

Called E. A. Pyle when my washing machine would not drain. Explained over the phone what I had…read morebeen doing prior to the machine stopping and was told it was probably a pipe clog. A technician came a few days later, unclogged the pipe, etc., and my machine works great again! They didn't try to tell me it was something more complicated than it was...they just did the work and left. Just got the bill and they didn't try to empty my bank account either. Very honest people and excellent service!!

Misleading advertising. Their website states they service the appliances you buy from them- untrue…read more I was directed to use a company called mobile appliance service. Horrible experience. They do not use genuine ge parts, charged me 4x the price for a non ge part, $125 vs $36 on the ge website, did not install the part properly, had to send someone out again and broke a part that wasn't broken and now have more plastic parts falling into the tub of my washing machine, not to mention scratches on the washer from his tool belt. Stay away from both businesses.

I had an hour and a half to shop for 3 appliances. I didn't know exactly what I wanted, but I had…read moremeasurements and knew what I didn't want. Grace was succinct and efficient in helping me. She was patient with my questions and in dealing with a delivery/installation date. In less than an hour I was happily out the door. I stopped in at a later date and, again, Grace was patient and extremely helpful in addressing my questions. I've dealt with a variety of small businesses, as well as "big box stores" over the years. I'm very happy that I chose Mumma's for this recent purchase.

My ex husband was in the hospital so I made a payment, only to find out that they took another…read morepayment out of my account. I had traveled from Pennsylvania to Connecticut only to find out that they had taken all but $20 out of my account, I called them and they guaranteed me the money would be in my account last night. It was not so I called and they said it would be 7 to 10 days. So I am stuck in CT. With no money and I have only booked my hotel for 2 days so no where to stay with 2 children. They said oh gee I'm sorry but there is nothing I can do

So they have one dude by the name of Aubrey or how ever the dude spells his name. So the dude is an…read moreaccount manager and thinks he's above the store managers like Levi and John. If you're late by any means Mr Aubrey wants to come take your stuff back and bully you into paying regardless of your situation so if you go here only deal with Levi John or Santa and the many others avoid Aubrey at all costs cause they will latch onto you like a bee trying to sting ya. The dude is like hemorrhoid and will cause ya nothing but pain.

Based on today's visit and our past history, I'll go 4 stars. Five star service today for Apple…read moreiPhone battery replacement for $49 in less than one hour. Great customer service today, so I'm pleased with Best Buy today. Our past is another story. No need to bring up old complaints since many years have passed, but I just don't get paying retail. If there's a deal to be had, I'll find it and have it delivered. Brick and mortar shopping hasn't been my preferred method for shopping for awhile, unless we're talking Apple Store. Haha. Not sure I'll be back for anything any time soon, but it was fun looking at all the new TVs and computers while waiting.

I went to this location looking for a new TV, I stood around the TV section for almost 25 minutes…read more Not one sales associate came within 30 feet of the area (I noticed two other customers also standing around the same area shopping for TVs). I was also there to buy a gift card for Mother's Day. While purcashing the gift card at Customer Service (which was a 10 minute wait in line), I mentioned to the counter person that I was looking to possibly buy a TV but no staff were around. She basically said "Oh! We are short-staffed" with no real sense of urgency to actually find a sales associate. I said that I will gladly spend my $1K+ elsewhere at a store where they value their customers. Amazing that this store must be doing so well that they literally turned away three customers who were potentially spending in upwards of $500.