Great service! Install was profession and Brian the salesperson was great. He always answers calls…read moreand takes care of anything we need. Service people are super!

Just retrieved my model 60 head. When dropping off for rebuild I requested to be notified and give…read moreapproval if the rebuild was going to exceed $500, as the initial estimate was $345. Did not hear from Osby. I even reviewed my cal logs to see if I may have missed a call, no call. Imagine my surprise when handed a bill for 37% higher than the max I had approved. Their total attempt at a remedy was "We got busy", pay or we keep the head. Years ago, I had a very good experience with them, obviously something has changed.

You come with very high recommendations, from great people. Keep up the great workmanship.read more

Apparently you can't read either, your tech came into my home right behind some other people (there…read morefor another reason) without identifying himself. Made assumptions and told your wife who claimed to be the sole owner, something about me but she wouldn't say what or why she was turning down my business. I'm still in my home with another company's softener, iron filter and RO system. Guess business must be pretty good to turn people away because of assumptions from a tech.

Joe and Dave at Pure Water Solutions were professional and knowledgeable throughout the selection…read moreand installation process. Both as it turns out are plumbers by trade, which gave us confidence in the work they performed. They were responsive, punctual and respectful both answering questions by email and while on site. Joe and Dave immediately removed their shoes when arriving without even being asked. This is something that seems rare these days when working with contractors. There was no high pressure sales or scare tactics during the initial sales visit. They arrived on time, tested our water and Joe provided his initial suggestions on a system. I appreciated this approach as I was expecting just a salesman who didn't know much about specifics on the install and pressure to make the sale that day due to "the today only special" or "oh my, your levels are very high....". I had specific questions on the installation of the system as we required a couple of extra plumbing considerations and Joe was able to take a look and said "no problem, we can take care of that". He provided a quote promptly following the visit with a list of options itemized so we could select the type of system. Once we gave the green light, the install date was quick and the day of install things went well. They even took a look at a small leak we had on a sink and fixed it which was outside the scope of the original work and when offered extra money for their time, they refused. We are very happy with our experience with Pure Water Solutions. We found them by referral on our hometown's Facebook group and we were not disappointed. It is great to find a small business which allows you to work directly with the owner(s) and who truly take pride in doing a good job and building their reputation. We would definitely recommend Pure Water Solutions. Thanks for finally great tasting water right from our tap. No more bottled water for us or iron stains!

From the owner: We’re not your average water treatment company. We come from a Plumbing background so we bring that…read moreprecision and knowledge of the entire homes plumbing system to your homes water treatment. We take the time to test and understand your home and businesses water and make sure the system we install best suits your needs.

Have used Culligan for many years. They service my water softener and even bring the salt to my…read morehome, carry it to the basement, and top off the tank. Totally happy with this company and Rob, my delivery man.

I have NEVER encountered such a poorly run operation. The technicians who come out are great, but…read morethe office staff is clueless. Took me four months of phone calls to iron out my bill. Now I am trying to get service schedule corrected. Need your prayers.

I got a call yesterday from Cody at Brenneco. Management took a look at the complaint I had filed…read morewith them and agreed that the amount we were charged was out of line and they agreed to send me a refund of $150. This was very fair and I was pleased with their response.

I contacted this company to do some basic plumbing work in my elderly grandmother's bathroom,…read morespecifically unclogging some drains and replacing a toilet. I called the day after they went out to do the estimate to get the results and had no estimate, called four days later again and they still couldn't give me an estimate and have not called me back yet a week and a half later. Not recommended. Call Hughes plumbing and they've already done the job. Complete waste of time dealing with them. I

Fred made his annual service call. On time, professional and this year wearing a mask…read more Fred is always provides great advice and is a wonderful resource. Highly recommend AIM and especially Fred.

Wonderful product and service. Fred is fantastic. Been dealing with them for several years and…read morewe are very happy.