My fathers memorial was yesterday and it was nothing short of oerfect. I would like to give Jamie a…read morehuge shoutout. Jamie you did amazing and you were very kind, curtiious, and helpful. He made sure all our services were met, and made this hard day a little easier for every one.

Disappointed. Jeniffer upon introduction at burial planning, confused my name with our decreased…read morerelative. Embarrassing. After giving total cost and details the next day.....said another funeral director at Kurtz would handle 'day of' service, rather than her, and Jennifer never followed up on monument inscription cost as promised, after burial. Our family had to do it. Guess our budget did not meet 'target' for Kurtz. Unfortunate... as Kurtz brings a reputation as a name forward.

Everything was so beautiful and they were so accommodating and kind. I will highly recommend them…read morefor your loved ones.

Hickey in New Lenox was lovely ! I knew as soon as I walked in for the first time that this was…read morewhere I wanted to wake my mom! The staff Jack was so kind and thoughtfull and patient always make us feeling at ease! My mom was a100 years old and they made her look 75 it couldn't of been any more perfect ! Thank you Hickeys for making our day stresss free! I highly recommend you to all my friends!

I would highly recommend Midwest Mortuary Service to anyone. Brian has made it so easy for us to…read morehandle the passing of my mother. I called several funeral places and he was the only person right from the start explained everything and was so companionate. He made a very difficult time more manageable for us.

(I wrote a review for Midwest Mortuary's handling of my father's funeral, and it would not allow me…read moreto write another one, so I am writing under an old account.) I used Midwest Mortuary for the second time recently when my mother passed away. I remembered how helpful Midwest Mortuary was in handling my father's funeral, so I referred my brother to Midwest as I no longer live in the area. My mother did not have a plot and had not chosen any place to be buried. Midwest worked with my brother to choose a cemetery, tracked down the information needed, and helped arrange everything for the funeral. It was held in the small chapel at Skyline Memorial in Monee. A muted pinkish coffin was chosen, and when I saw it in person I was very happy and impressed with how beautiful it looked--yet my daughter told me it was the cheapest one, but she knew that her grandmother would have loved the color. My brother ordered the flowers for on top of the casket through Midwest and they were absolutely beautiful as well. My mother looked lovely and peaceful. We had my mother's pastor say a few words in the chapel to the family only, and then moved outside due to COVID times for any other guests. Midwest kept everything moving along smoothly, and once again I was grateful for Midwest's help. Again, it was an expense as most funerals are, but not as expensive as it could have been--yet everything looked beautiful and top quality. The cost for everything including the plot, burial, headstone, service, embalming, coffin, flowers, death certificates, prayer cards and guest book--anything else that I am leaving out--was approximately $12,000. Midwest will also allow you to pre-plan a funeral which isn't a bad idea so you can make choices when you are not feeling emotional. I am very happy that my brother ended up going with Midwest as he didn't know where to begin, and Midwest guided him through the process.

My sister and I cannot adequately express how wonderful Stephanie, David, and Overman-Jones were…read morewhen our mom recently passed away. Stephanie sat with us just two hours after getting the heartbreaking call that Mom had passed. Her patience, warmth, and genuine compassion on top of her knowledge and professionalism were so very appreciated as she gently guided us through the decisions and steps necessary to make the arrangements. She listened, suggested, and worked to plan a beautiful service that was exactly what our mom wanted. It was indeed perfect! David showed the utmost respect and kindness as he escorted our mom to Overman-Jones later that morning. Stephanie and David are very special people who have answered a special calling. My sister and I sincerely thank them both, and highly recommend Overman-Jones Funeral Home and Cremation Services.

I feel strange reviewing a funeral home on Yelp but I am doing it because of the great services and…read morestaff at Overman Jones. My friend passed away from an overdose a few years ago and from the moment I walked through the door, every single employee was so kind, welcoming, and SO respectful. I could definitely feel their compassion and their group resiliency. This is a tough line of work to do and I am still so grateful thy the funeral was held here. I highly recommend it.

Without a doubt this is an amazing company and the staff is amazing to say the least. The care and…read moreattention to detail that was put into everything by our amazing and talented Holly, she made sure not only to take care of my mom but also made sure to make sure we were ok during the entire process. Holly is an asset to this amazing company. She will be forever a part of the family. I can't put into words on how amazing this company is and entire team. If I could I would give it 10 Stars because of the Amazing, caring and talented Holly.

For being involved during such a difficult time for the family, Jackie and Deacon Pat make you feel…read morelike they have been family for years. They are so accommodating, patient, creative, passionate, professional and loving. The facility is beautiful- very spacious, plenty of private family area and extremely clean. They went above and beyond, even after the services were over.

I traveled from out of state to Illinois to plan my father's memorial service with this funeral…read morehome. During the planning process, I worked with Josh, who was professional, compassionate, and extremely helpful. I am grateful for his care. Unfortunately, the conduct of the owner, John Maher, during the service was highly inappropriate and unprofessional. While I was delivering the eulogy, Mr. Maher--who appeared intoxicated and smelled strongly of alcohol--interrupted multiple times, shouting phrases such as "Charleston Chews." He continued to disrupt when Pastor Jaime led the prayer. Afterward, Mr. Maher took the floor, spoke incoherently, left, and then returned to speak again. At one point, he came within a foot of my 8-year-old daughter, slapped his own arm, and yelled, "He is in your blood." Many guests later approached me in shock, asking who he was and why he was present. After the service, Pastor Jaime asked me to extend grace, explaining that Mr. Maher suffered from PTSD but was generally considered reliable. Several staff members also privately expressed concern, stating they had never seen him in such a condition, and later contacted me to ask if I had been able to reach him, as they could not. They voiced worry that his behavior might recur at another upcoming service. I spoke directly with Mr. Maher, who was initially defensive but assured me my satisfaction was "paramount" and that he would review my bill for reimbursement. After numerous follow-ups, I received communication from his business partner and attorney, who sent me a non-disclosure agreement (with my father's name incorrectly listed) requiring my silence in exchange for a refund. In an email, Kevin stated that upon signing, the refund would be processed within 24 hours. Against my better judgment, and because I wished to give the funeral home the opportunity to improve, I signed the agreement. It has now been more than 80 days since the service, and no refund has been provided. Instead, I received an email from Mr. Maher, containing multiple typographical errors, stating that there would be no refund and implying suspicion of my intentions. I need to be clear: I only signed their agreement because I genuinely wanted to give this funeral home the opportunity to take responsibility and improve. But their failure to follow through, combined with the behavior we experienced at my father's memorial, shows a lack of accountability and respect for grieving families. A loss is already difficult enough without the last memory of a loved one's service being overshadowed by an intoxicated, disruptive funeral home owner. Families deserve compassion, professionalism, and dignity during such a painful time--not this

Absolutely horrible! The owner was drunk and was calling out weird things while my daughter was…read morespeaking. Yelling charleston chew. He was very drunk and very inappropriate. Everyone was pretty horrified.

I am so happy with the services we received! My mother's marker is beautiful! They did not try to…read moresell us on the most expensive marker. We knew exactly what the marker would look like before we left.